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“Great location for a car free trip”

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Radisson Hotel & Suites Austin Downtown
Ranked #41 of 203 Hotels in Austin
Certificate of Excellence
Level 1 Contributor
3 reviews
“Great location for a car free trip”
Reviewed 17 April 2014

The location is right on the river that seperates south congress' shops/ foodtrucks from down town. We walked to close by eateries and 6th every night. This hotel has a starbucks in the lobby, which was nice for breakfast. The Raddison was unexpectedly under construction and had no resturant. These things were not a deal breaker for me and caused no real annoyances. The first room had a beautiful city view and was comfortable, however the rooms on both sides of us had very enthusiastic drunken parties going on so we requested a quieter room. This room had a terrible view and the accommodation s were very outdated, but it had a microwave and mini fridge, and was very quiet and comfortable. The location really was perfect for a couple with out a car. There are bus stops on the corner and alot to do in a reasonable walking distance.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vanether
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, 18 April 2014
Vanether,

Thank you so much for your review of your recent stay. We're happy that you found our location convenient and that we were able to accommodate your request to switch rooms. You'll be happy to hear that construction on our new restaurant is complete!

We hope that you'll stay with us again in the future.

Radisson Austin Downtown
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (283)
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English first
London, United Kingdom
2 reviews
Reviewed 15 April 2014

I recently stayed in this hotel, in downtown Austin. Whilst the staff are pleasant and helpful, it is very run down and uninspired. They do their best in difficult circumstances. The first impression one gets when heading for one's room is of scratched and uncared for elevator, this exemplifies the care warn nature of the hotel more generally. Then the rooms themselves are small and box like and Orwellian, in a nightmarish sense - their decor is inexorably dull, the TV has no video on demand, the towels are tired, there is no fridge, the soap is miserable and the air conditioner squeaks all night long. The bed is quite comfortable though. For a hotel with a great location and by no means budget in price it is a great disappointment.
In response to a recent TripAdvisor review the hotel management responded to a similar review as mine to the effect that they are upgrading the hotel. I personally doubt any amount of money will convert this hotel into very much more - as the basic fabric is too mean and uninspired and it's amazing that management are still charging top dollar. Owen J

Room Tip: Go for the bat view
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Owen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, 17 April 2014
Owen J,

Thank you for sharing your opinions. We're very sorry to hear that you didn't enjoy your recent stay with us. We are particularly upset to hear that you don't feel that the many improvements we are making - new infinity-edge pool and pool deck, upscale, chef-driven, new restaurant, new ballroom with floor-to-ceiling windows overlooking the lake, complete renovation of our one-bedroom, suites, etc. - will make a difference. We are already receiving wonderful feedback on our upgrades from other guests and the Austin community.

It's nice to know that you found our staff pleasant and helpful, as we strive to provide genuine Texas hospitality to each of our guests. We're also pleased that you found our Sleep Number Beds to your liking and that our location was convenient for you.

If you would like to further discuss your stay, please feel free to contact our hotel management.

Sincerely,
Radisson Austin Downtown
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London
Level 5 Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 15 April 2014

I stayed two nights in April at the Radisson. It's well-sited for downtown and the convention centre. I was in room 820 which had a nice city view and a partial view of the Capitol building. However, there was a fair amount of road noise and I would suggest the other side of the hotel facing the river if you want more peace and quiet.

The room had a slightly eccentric bed that had an adjustable firmness. I couldn't get my head around it and it felt ever so slightly like sleeping on an airbed. I'm not convinced about it.

The bathroom was very small, poorly lit and the toiletries weren't that great. The room was clean and reasonably fresh. The desk had plenty of power sockets and a nice chair. Free internet throughout the hotel made it easy to get work done - nice not to be nickel and dimed for that. But overall, a pretty generic hotel room.

I was a bit disappointed not to get any of the amenities of my Club Carlson Gold membership; no welcome gift, no upgrade on arrival (fair enough - subject to availability) and the latest late checkout they could do was 2pm, although I didn't need to leave for my flight until 3.30pm.

The breakfast was good and the service efficient. The Chavez restaurant has a nice ambiance and a good view out over the river.

My host was picking up the tab but I got a copy of the bill and I was impressed to see that it was only $150 a night, including breakfast and taxes. I expect this is a corporate rate but still, that's pretty good going, I think.

Room Tip: Road noise can be quite loud
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HungryPerson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, 16 April 2014
HungryPerson,

Thank you for your review. We're happy to hear that, overall, you enjoyed your stay with us. We hope you enjoyed Austin as well. We're pleased that you liked our restaurant, chavez, and that you found your room and our free Wi-Fi conducive to working. It's also nice to know that you thought that our hotel was a good value.

We're sorry that you didn't enjoy the Sleep Number Bed, as we know that a good night's sleep is very important. They are usually popular with our guests. We apologize for not being able to accommodate a later checkout then 2 pm.

We hope that you'll stay with us again, should you ever make it back to Austin!

Radisson Austin Downtown
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Southampton
Level 5 Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 13 April 2014 via mobile

I stayed here with my brother for three days this week and it was excellent. It's in a great location as a base to visit all the Austin attractions as well as bars and restaurants. The pool was a welcome relief at the end of a hot day to cool off with a drink from the very nice bar, hardly anyone used the pool which was great for us!
There is a small gym and our room had too double beds and a fantastic view straight up Congress Ave- ask for room 1012 or a room on that side of the building.
I would definitely recommend this hotel to anyone

Stayed April 2014, travelled with friends
Helpful?
Thank HowardSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, 15 April 2014
Howard,

Thank you so much for your review! We're so happy that you and your brother enjoyed your recent stay with us. It's great that you enjoyed our location, pool and gym, in addition to your room. We really appreciate hearing that you would recommend our hotel.

We look forward to having you stay with us again in the future. In the meantime, we invite you to follow us on Facebook (/RadissonAustin) and Twitter (@RadissonAustin) for updates about the hotel, as well as Austin-area events and activities.

Thanks again,
Radisson Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 April 2014 via mobile

The title says it all. I'm a business traveler and when I come to Austin I use this hotel is my last resort. The rooms are terrible for the price of $250 a night! the rooms are outdated and completely worn out. The bathrooms are small and reminds me of what it might be like to be in prison. The first floor where the bar in reception is it is actually quite nice. Also, the location is absolutely amazing if you are a bat watcher because the hotel is located right where the bats fly away from the largest domestic colony of bats in the United States and perhaps the world, on the Congress Avenue Bridge. It's actually a colossal site during the summer months. Honestly, that's the really only positive thing about this hotel besides the fact that the staff is really nice...

Stayed April 2014, travelled with friends
Helpful?
Thank CraigB_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, 13 April 2014
CraigB_123,

Thank you for taking the time to write a review. We're happy to hear that you enjoyed our lobby and our excellent proximity to the bats. It's also great to hear that you found our staff nice.

We're sorry that you were unhappy with your room. We are in the process of updating our property and will be beginning a remodel of our one-bedroom suites later this year.

Since you enjoyed our location so much, we hope you will visit us again after our renovations are complete. We'd like the change to leave you with a better impression of our hotel.

Sincerely,
Radisson Austin Downtown
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Level 5 Contributor
90 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 April 2014 via mobile

The staff was very friendly and cooperative. The location is well within walking distance to both Downtown, SoCo shopping and, of course, "the bats!" This is a busy party town so be prepared to deal with street and guest noise. Rooms are a bit dated but provide a good lodging value. Easy "in and out" 24 hour parking garage attached to the hotel for a reasonable $18 per day.

Stayed April 2014, travelled as a couple
Helpful?
Thank frankb582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, 13 April 2014
frankb582,

Thank you for your review! We're happy to hear that you found our staff enthusiastic and friendly, our location convenient, and our rooms and parking to be a good value.

We hope that you'll stay with us again in the future. Until then, we invite you to follow us on Facebook (/RadissonAustin) and Twitter (@RadissonAustin) for updates about the hotel, as well as Austin-area events and activities.

Thanks again,
Radisson Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 April 2014

I believe the hotel was recently renovated and was very nicely done for a 3 1/2 star as rated on-line. Great Restaurant and reasonably priced with a nice staff and good service. Located downtown near several restaurants and bars within walking distance. Only mishap was a false fire alarm in the middle of the night......

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vesta247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, 13 April 2014
Vesta247,

Thank you for your review - we're so happy that you enjoyed your stay! It's nice to know that you enjoyed our restaurant and location.

We sincerely apologize for the false fire alarm.

We hope you'll stay with us again in the future,
Radisson Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel & Suites Austin Downtown

Property: Radisson Hotel & Suites Austin Downtown
Address: 111 E Cesar Chavez St, Austin, TX 78701-4001
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Austin
#59 Family Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Radisson Hotel & Suites Austin Downtown 3.5*
Number of rooms: 413
Reservation Options:
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Also Known As:
Radisson Hotel And Suites Austin Downtown
Radisson Hotel Austin Town Lake
Radisson Austin
Austin Radisson
Radisson Hotel & Suites Austin Downtown Texas

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