I brought a group of 7 to canoe on the Battenkill River with these outfitters. I was so disappointed with the customer service. The woman on the phone had answered questions for me but not in a friendly, helpful way. The person fitting us with life jackets, dry bags, and giving instructions was could have been much friendlier and helpful. He did not offer information freely, so we had to ask about pick up times, places etc. His big piece of advice was to lean forward to duck the tree limbs, rather than backwards because you might scratch your face. He was also 20 minutes late picking us up. The bathroom was just a porta potty that did not flush. I was very disappointed in this place. For a price of $65 a canoe for 3 hours, I was very disappointed.
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