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“Overall a Great Hotel & Friendly in Many Ways!”

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Country Inn & Suites By Carlson, Abingdon, VA
Ranked #2 of 10 Hotels in Abingdon
Certificate of Excellence
Mt Gilead NC
Level 5 Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Overall a Great Hotel & Friendly in Many Ways!”
Reviewed 27 October 2013

My wife found this property and it was perfect for traveling to all the various sites she wanted to visit. Backbone Rock Park was our first stop. Neat park, great trails, and a waterfall which at the right time of year would be super if the run off was heavy. Went up to the peaks to see the leaves and when the sun was shining on them they were beautiful. It also snowed up there which made for some super pictures & views, but it was cold for sure. It is very close to all the various sites in downtown that are must sees. The Martha Washington Hotel is really well worth a walk though. The Barter Theater was super and a fun night. The Olive Oil Company is an absolute must! Great oils from all over the world an excellent group of ladies that were very funny & helpful.
The entire staff at the hotel was very friendly and helpful. Mr. Owen was a true gentleman and great to chat with. The breakfast ladies kept all the items well stocked and fresh and also helped answer a lot of questions on where to go for whatever. The room was super with plenty of room and the housekeeping staff did a great job keeping it super clean.
I would highly recommend this property in particular if you want to bring your pet. They treat them as well as they treat you and that is important.
The property's GM I hope will read this review and give the entire staff a BIG WELL DONE!

Room Tip: Pet friendly & rooms are on the first floor with exit right there to take your pets outside!
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 6 December 2013
Thank you for taking the time to share your experience with us. I am happy that our properties location met your needs perfectly while in the area. We are conveniently located to the areas many hiking and biking trails, local restaurants, historical sites and the Barter Theater in addition to the other area attractions that you mentioned. We always strive to give every guest the best service and cleanest rooms. The entire staff and I thank you for staying with us. We look forward to having you stay with us again soon and enjoying more of what our area has to offer.

Larry Rushing II
Front Office Manager
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347 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
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English first
Decatur
Level 4 Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 October 2013

We stayed for a one night bike ride get away, to ride on the Virginia Creeper. Close to the trail, very comfortable hotel. Would stay there again. They even upgraded us at no extra cost. Very reasonable rate, we purchased on Travelocity secret deal and were pleasantly surprised!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 3 December 2013
Thank you for your review. We are glad you enjoyed your stay and look forward to you staying with us again when you ride the Creeper or visit our area.

Larry Rushing II
Front Office Manager
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Bernville, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2013

We stayed just one night on our way to Gatlinburg, TN with our small dog. The hotel was conveniently located directly off route 81. The staff were great, very friendly. The facility was well maintained and clean. We really appreciated that they were so pet friendly. They have a well lit area for "potty time" and the room even had a bench at the end of the bed! We would definitely stay at this hotel again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Holly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 7 November 2013
Thank you for staying with us and your review. We are glad that you and your pet enjoyed your stay during your trip to Gatlinburg, TN. Our staff always does their very best to ensure that all our guests and their pets have all that they may need while staying with us. We also provide a pet free floor to accommodate guests with allergies. We are limited on the number of pet friendly rooms we offer, so please call ahead to ensure availability when traveling with your pet. We thank you again for staying with us look forward to you and your pets next stay at our property.

Larry Rushing II
Front Office Manager
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Virginia
Level 6 Contributor
148 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 18 October 2013

This hotel is within 2 miles to the Abingdon end of the Virginia Creeper Trail. Very convenient; excellent hot breakfast; efficient and kind staff; plenty of parking; casual dining nearby; very clean property; comfortable beds too. If we are visiting again we'll definitely stay here.

Room Tip: This is a pet friendly hotel but if you prefer to not have pets on your floor the third floor does n...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dunn2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 7 November 2013
Thank you for your review and staying with us. We are pleased that you took advantage of our location to the Virginia Creeper Trail and nearby restaurants during your visit. Our hotel is conveniently located to several area attractions and restaurants that our front desk staff is more than happy to direct you to. We look forward to having you stay with us again and enjoying our wonderful area and the many activities it offers.

Larry Rushing II
Front Office Manager

.
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Connecticut
Level 5 Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 October 2013

Stayed here one night on our way home from Alabama. Hotel is somewhat dated when looking from the outside but the place looks recently renovated on the inside. The hotel was booked solid and after being on the road all day I wanted to eat dinner and sleep. They recommended the Peppermill for dinner and it was very good and I didn't hear a sound all night, slept very well. It is very clean and the beds were comfortable. Would recommend to anyone

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BonzoCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 19 October 2013
Thank you for staying with us and taking the time to share your experiences at our hotel. We are glad you enjoyed your stay and got a good nights rest after a long day on the road. We take great pride in the cleanliness of our rooms and go to great lengths to ensure that everything is as good as we can possibly make it. The Peppermill is one of many great restaurants in the area that our front desk staff can recommend depending on what you are in the mood for. We are glad you enjoyed your dinner and stay here in Abingdon and look forward to having you stay with us again when you are in the area again.
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Richmond, Virginia
Level 6 Contributor
160 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 October 2013

This was my first stay at this H.I. Express. It is a little dated but that would be its only potential drawback. The staff is fantastic; from check-in to check-out and every time in between. I spent 3 nights here on business and everyone that works the front desk has a perpetual smile on their face and their prompt and helpful actions mirror that smile. The breakfast room staff are every bit as pleasant and keep a good selection that would please anyone. Bonnie kept my room spotless. The hotel is very easy access from the I-81 and its easy to get to anywhere in town from here also. I was impressed and plan on staying here the next time business brings me to this part of the state.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phil753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 19 October 2013
Thank you for taking the time to share your experience with us and everyone on Tripadvisor. Service is our number one priority here at the Holiday Inn Express Abingdon and we are glad that everyone you came into contact with during your stay was friendly and helpful. Our staff takes great pride in the service and clean rooms that we consistently deliver to each and every guest. We are delighted to have had you stay with us and look forward to having you stay with us the next time you are in Abingdon.
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Oklahoma City, United States
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 October 2013

Highly recommend the Holiday Inn Express at Abingdon, VA. The Desk Clerk, Danny, was so efficient and friendly, found the perfect room for us (ground floor, non smoking, accessible) made arrangements at the Barter Theatre for us, and had an answer for every question we asked, even honoring a cheap coupon for one night-- so we stayed an extra night. We had been on the road almost three weeks and this was the best hotel facility of all. We were road weary and made use of the guest laundry.J and, the breakfast lady, prepared wonderful breakfasts and helped us locate names and phone numbers of people for our research. One morning she prepared delicious cheese omelet s, with bacon and biscuits. Every morning she fixed sausage gravy. Sometimes little sausages too. And they leave breakfast up until 10! They have a most interesting and efficient pancake machine.The room was clean, beds comfortable , and the coffee pot always on and the fruit bowl bottomless. We stayed two nights and will return, in fact, I did not want to leave.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 19 October 2013
Thank you for taking the time to give us such an excellent review. Danny and Jane along with our entire staff always do whatever we can to make sure every guests has everything they need when they are here. We want everyone that stays with us to have the same experience that you all had and "not want to leave". Jane and Vivian our breakfast attendants do a wonderful job of making sure everything is delicious and plentiful and our housekeeping staff takes great pride in ensuring that all of our rooms are as clean as they can possible be. We are glad that you decided to stay with us and had such a wonderful experience. We look forward to having you stay with us again soon.
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Additional Information about Country Inn & Suites By Carlson, Abingdon, VA

Property: Country Inn & Suites By Carlson, Abingdon, VA
Address: 940 East Main Street, Abingdon, VA 24210-4416 (Formerly Holiday Inn Express Abingdon)
Phone Number:
Region: United States > Virginia > Abingdon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Abingdon
#2 Romantic Hotel in Abingdon
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Abingdon, VA 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Stay at the Country Inn & Suites By Carlson®, Abingdon, VA to experience the Southern charm of Abingdon, a small town nestled in the foothills of the Appalachian Mountains, boasting quaint brick sidewalks and a vibrant fine arts and crafts scene. Located at Exit 19 on Interstate 81, our hotel welcomes you with free Internet access, and free coffee and cookies served around the clock. Pack comfortable shoes for a hike along the 34-mile Virginia Creeper Trail, just 1 mile away, or explore the depths of nearby Bristol Caverns. You can also reach the Bristol Motor Speedway for a NASCAR race in about 30 minutes. A refreshing swim in our seasonal outdoor pool will help you unwind after a day of touring local historical sites like the Fields-Penn House Museum. In the morning, fuel up for another fun-filled adventure in Abingdon at our complimentary, hot Be Our Guest Breakfast featuring waffles, eggs and more. Grab a book from the hotel's Read It & Return Lending LibrarySM and settle into a chair poolside while the kids make a splash. Feeling hungry between meals? Visit our lobby for a free cookie and a cup of coffee. Enjoy these amenities and services: Complimentary, Hot Be Our Guest Breakfast, Free High-Speed Internet Access, Free Access to a Fitness Center Adjacent to the Hotel, Seasonal Outdoor Pool, and Free Cookies and Coffee Available 24 Hours. Kick back on your comfortable bed with your laptop, a book from the lending library or the TV remote. Drift off to sleep while reading your free copy of the USA TODAY® newspaper or while watching your 32-inch flat-screen TV with HBO. Room amenities include: Free High-Speed Internet Access, 32"" Flat-Screen TV with HBO, Coffeemaker with Complimentary Coffee, and Work Desk with Lamp. ... more   less 
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Also Known As:
Holiday Inn Express Abingdon Hotel Abingdon
Holiday Inn Abingdon
Abingdon Holiday Inn

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