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Country Inn & Suites By Carlson, Abingdon, VA
Ranked #3 of 10 Hotels in Abingdon
Certificate of Excellence
Reviewed 16 June 2014

Very clean. Friendly staff. Nice mattresses Noisy air conditioner. Great breakfast better than some restaurants. Located conveniently to I81. Restaurants nearby. I would definitely recommend this hotel.

Stayed: June 2014, travelled as a couple
Thank Jack H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded 25 June 2014

Thank you for your review and staying with us. We are glad you enjoyed your stay and I apologize for the noisy air conditioner. If you would like to contact the hotel and let us know what room you stayed in we will look into fixing or replacing the unit. Thank you for your feedback and we look forward to having you stay with us again.

Larry Rushing II
Front Office Manager

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220 - 226 of 359 reviews

Reviewed 3 June 2014

My stay was very nice. The front desk staff was very friendly and helpful. My room was exactly what I expected - clean and comfortable. The hotel property was clean and the location was conveniently located to the highway; which made it easy to get to local sites.

  • Stayed: May 2014, travelled with family
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Thank Infidel_Sheepdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded 25 June 2014

Thank you for taking the time to review our property. We are glad that we met all of your expectations during your stay. The entire staff take great pride in our customer service and the cleanliness of our rooms. We look forward to having you stay with us again when you are in the area.

Larry Rushing II
Front Office Manager

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Reviewed 25 May 2014

This is an older property, but well maintained all the same. Danny is the epitome of customer service and his example is mirrored by the rest of the staff. Breakfast is plentiful and changed daily (with a 3 day business stay, this is good for me.) it's close to anything you want to do. I'm mostly impressed with the staff who always have a smile on their face and seem truly happy that you've chosen this property to stay at and show it in everything they do. My only complaint was that I didn't have regular coffee in my room the 2nd and 3rd morning.

  • Stayed: May 2014, travelled on business
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Thank phil753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded 7 June 2014

Thank you for sharing your experiences with us and your continued patronage. Our Smart start breakfast with it's rotating menu and many options will always keep you full and is a great way to start your day. I apologize for lack of regular coffee in your room on the 2nd and 3rd days. Everyone has a choice in where they stay but when you make the choice to stay with us we truly appreciate it and we will always do our best to ensure that you have the best stay possible. Our staff takes great pride in our property and we are truly thankful for all of our guest that have chosen to stay with us. Thank you for staying with us and we look forward to your next visit.

Larry Rushing II
Front Office Manager

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Reviewed 22 May 2014

We were very impressed with the staff and there friendly attitude. It was such a relieve to find such a clean nice quite room. We were pleasantly surprised at the great breakfast and helpful service we recieved the next morning. We would recommend this any and all that wants a very clean place to stay.

Stayed: May 2014, travelled as a couple
Thank Marlin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded 7 June 2014

Thank you for taking the time to review our hotel. Our staff takes great pride in our customer service and the cleanliness of our facilities. We are glad to that you enjoyed your stay and we look forward to having you stay with us again.

Larry Rushing II
Front Office Manager

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Reviewed 22 May 2014

We expected the usual cookie-cutter hotel experience but were pleasantly surprised with this property. Two experiences made it unique:
1. It is really pet friendly. Many properties say they are and you pay the extra money but are treated as second class patrons. These people are really nice to humans and pets. Thank you for that.
2. Danny at the front desk. He not only made an extra effort to provide a good experience, he was genuine. He call Wildflower for us to check on the evening dinner special and gave great travel advice. Thank you.
We will return to this hotel, thanks to the two especially great experiences.

Room Tip: Pet friendly rooms are located on the bottom floors and near a spotless green space area for dogs.
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  • Stayed: May 2014, travelled with family
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Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded 7 June 2014

Thank you for taking the time to share your experiences at our property. I am glad to hear we exceeded your expectations. We want all of our guests and their pets to feel like family when staying with us. We understand the difficulties in traveling with pets and we do our best to ensure that they are just as comfortable as you are and have everything they may need. We look forward to having you stay with us again when you are in the area.

Larry Rushing II
Front Office Manager

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Reviewed 18 May 2014

In spite of being next to the interstate, my room was very quiet, and the staff were very friendly. Check in was quick and Danny apologized for my having to wait 20 seconds while he answered the phone-very friendly professional guy. While my room and the bathroom were very clean, the hall carpets were a little worn, as was the ottoman in my room. The hall floor on my 3rd floor creaked and you could feel the floor give a little as you walked down the hall, but these are my only cons. The breakfast was good but not outstanding, but who WAS outstanding was the breakfast attendant. She was very pleasant, engaged with the guests, made sure everyone had what they needed, and was a pleasure. Would certainly stay here again, because Danny and the breakfast attendant made this slightly tired but clean hotel better.

  • Stayed: May 2014, travelled solo
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Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded 24 May 2014

Thank you for taking the time to review our property. I am pleased to hear about your positive experiences with our staff during your stay. Danny, our breakfast attendants and entire staff do a wonderful job of taking care of our guests. We are constantly trying to improve our facilities and feed back like yours is critical in this endeavor. I apologize that our facilities did not meet your expectations but am glad to know that the customer service you experienced will have you stay with us again. Thank your for staying with us and we look forward to your next visit.

Larry Rushing II
Front Office Manager

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Reviewed 7 May 2014

This property is well-managed. We had three exceptionally clean and comfortable rooms. This hotel renders solid service and provides great value to the guest in a consistent manner. I was quite impressed with Larry S. Rushing, II as he was a person of his word and as he met our every expectation to guarantee that my Family had an encore experience. As a result, we shall return again to this hotel.

Room Tip: Coordinate Your Reservation Well In Advance!
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  • Stayed: May 2014, travelled with family
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Thank ChipCampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded 24 May 2014

Thank you for taking the time to share your experiences from your recent stay. We take great pride in our customer service and the cleanliness of our facility. Our staff does an excellent job ensuring that all of our guests have everything they may need while here in Abingdon. We appreciate you and your family staying with us and we hope to see you again soon.

Larry Rushing II
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Abingdon, VA

Address: 940 E Main St, Abingdon, VA 24210-4416 (Formerly Holiday Inn Express Abingdon)
Phone Number:
Region: United States > Virginia > Abingdon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Abingdon
#2 Romantic Hotel in Abingdon
Price Range: £64 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Abingdon, VA 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Stay at the Country Inn & Suites By Carlson®, Abingdon, VA to experience the Southern charm of Abingdon, a small town nestled in the foothills of the Appalachian Mountains, boasting quaint brick sidewalks and a vibrant fine arts and crafts scene. Located at Exit 19 on Interstate 81, our hotel welcomes you with free Internet access, and free coffee and cookies served around the clock. Pack comfortable shoes for a hike along the 34-mile Virginia Creeper Trail, just 1 mile away, or explore the depths of nearby Bristol Caverns. You can also reach the Bristol Motor Speedway for a NASCAR race in about 30 minutes. A refreshing swim in our seasonal outdoor pool will help you unwind after a day of touring local historical sites like the Fields-Penn House Museum. In the morning, fuel up for another fun-filled adventure in Abingdon at our complimentary, hot Be Our Guest Breakfast featuring waffles, eggs and more. Grab a book from the hotel's Read It & Return Lending LibrarySM and settle into a chair poolside while the kids make a splash. Feeling hungry between meals? Visit our lobby for a free cookie and a cup of coffee. Enjoy these amenities and services: Complimentary, Hot Be Our Guest Breakfast, Free High-Speed Internet Access, Free Access to a Fitness Center Adjacent to the Hotel, Seasonal Outdoor Pool, and Free Cookies and Coffee Available 24 Hours. Kick back on your comfortable bed with your laptop, a book from the lending library or the TV remote. Drift off to sleep while reading your free copy of the USA TODAY® newspaper or while watching your 32-inch flat-screen TV with HBO. Room amenities include: Free High-Speed Internet Access, 32"" Flat-Screen TV with HBO, Coffeemaker with Complimentary Coffee, and Work Desk with Lamp. ... more   less 
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Also Known As:
Holiday Inn Express Abingdon Hotel Abingdon
Holiday Inn Abingdon
Abingdon Holiday Inn

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