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“Older Holiday Inn Property but still Good Quality”

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Country Inn & Suites By Carlson, Abingdon, VA
Ranked #2 of 10 Hotels in Abingdon
Certificate of Excellence
Bluefield, Virginia
Level 5 Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Older Holiday Inn Property but still Good Quality”
Reviewed 6 August 2014

This is an older Holiday Inn property. I've stayed in several. One just a month ago that had just opened within the year. This property in Abingdon has all the new bed linens, etc but is an older property. I was traveling with a friend so this was not business which was a good thing because there was not an adequate desk in the room with two double beds. Otherwise everything was adequate and the breakfast the next morning was good. Front desk staff was pleasant and I would certainly stay there again, if I needed to do so.

Room Tip: Third floor was quiet but the back side faces some type of warehouse that was busy early on a Monday...
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  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank ragamuffingurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 18 August 2014
Thank you for taking the time to review our property. We are glad that we meet with your expectations. Our Featured and Executive King rooms are set up for our business travelers with a work desk and additional outlets if you are staying with us on business. We thank you for staying with us and look forward to having you stay with us again.

Larry Rushing II
Front Office Manager
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341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Raleigh, North Carolina
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

My wife and I recently stayed at the Holiday Inn Express for an anniversary weekend. The staff was incredibly wonderful and personable. The rooms have been updated and are quite nice and spacious. The bed was very comfortable. Breakfast was well stocked despite full capacity this weekend, and the breakfast staff went beyond expectations to meet everyone's needs. The only thing that could have made the stay better would be hot chocolate chip cookies awaiting your nightly arrival! We will definitely return to this hotel!

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank KenRNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 18 August 2014
Thank you for taking the time to share your experiences at our hotel. We thank you for you staying with us and look forward to your next visit.

Larry Rushing II
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2014 via mobile

The hotel was nice and clean. The staff was wonderful, ready to help with anything needed. Breakfast was what you would expect, but they had a pancake machine that made fresh, hot pancakes. Delicious!

Stayed July 2014, travelled with family
Helpful?
1 Thank Robin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 18 August 2014
Thank you for your review. We are glad you enjoyed everything during your stay and we look forward to your next visit.

Larry Rushing II
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Dorado Hills, California
Level 6 Contributor
139 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 July 2014 via mobile

The people here are so nice - anticipating your needs before you need them.

We have had an excellent stay and Danny Owen was very kind and understanding. A perfect spot after an all say ride on Creeper Trail. The outdoor pool is pretty nice as well!

Stayed July 2014
Helpful?
1 Thank Brad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 18 August 2014
Thank you for your review. Our staff continuously strives to offer the best experience possible to all of our guests. We are glad you enjoyed your stay and we look forward to your next visit.

Larry Rushing II
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 25 July 2014

My fiance and I had a great experience at the Holiday Inn Express in Abingdon, VA. The service was absolutely wonderful!!! I had left a couple articles of clothing behind, and they kindly mailed them to my home. We will definitely be returning next time we are in Abingdon.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Eileen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 18 August 2014
We thank you for taking the time to share your experiences. We hope to have you stay with us again soon.

Larry Rushing II
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sterling, va
Level 5 Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 July 2014

The Holiday Inn Express is one of the best hotels we have stayed. The front staff was very friendly and helpful to begin with. My wife loved the pillows and inquired to the front desk about how she could buy the kind they have. We couldn't buy direct from them but the manager and his staff went out of their way to find out the type and where you could buy them.
The room was very very nice. The beds were very comfortable. I have already made known the pilllows were excellent. They had HDTV from Comcast which was very good. I'm not sure I have stayed in a hotel with actual HDTV before. The WIFI was excellent and very easy to link up to. A microwave,refrigerator and iron was available to use also. We didn't partake of the free breakfast but I heard nothing but good things about it. We arrived late and wish we had not since we didn't have much time to enjoy this room. If we are every back in Abington we will be sure to stay here. They will make your stay however long or short very enjoyable.

Room Tip: You may want to get a 3rd floor room since you can hear anyone who may run across the floor above yo...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank hallrk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 20 July 2014
Thank you for sharing your experience at our property. My staff and I were more than happy to assist your wife with the information on our pillows and where to purchase them. I am glad to hear about how much you enjoyed your stay and hopefully you will get to enjoy breakfast the next time you stay with us. We look forward to having you stay with us again when you are in the area.

Larry Rushing II
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport News, Virginia
1 review
Reviewed 14 July 2014

We had a terrific experience at this hotel in Abingdon. We were first greeted by Danny Owen at the front desk. He was exceptionally professional and provided all the information we needed to enjoy our stay. Not only did he tell us all about the hotel and its amentities, he also included points of interest in the quaint town of Abingdon as well. Holiday Inn is blessed with him as a representative of their company. We also had the distinct pleasure of meeting Jane in the breakfast area. Not only did she provide a delicious breakfast each morning, the area was so clean and well stocked. She would take time for everyone who had questions about the area and provide specific directions and recommendations. She also would walk over and get a brochure to give you to have as reference. Just can't say enough about all of the employees here. What a great reflection of management and individual personalities. Can't wait to visit again.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryRushingII, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this review, 20 July 2014
Thank you for taking the time to share your experiences and your compliments. Our staff is dedicated to ensuring that every guest has the same type of positive experience that you had during your stay. Jane and Danny along with the entire staff here at the Holiday Inn Express Abingdon take great pride in our customer service, clean rooms and local knowledge. Thank you for staying with us and we look forward to your next visit.

Larry Rushing II
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Abingdon, VA

Property: Country Inn & Suites By Carlson, Abingdon, VA
Address: 940 East Main Street, Abingdon, VA 24210-4416 (Formerly Holiday Inn Express Abingdon)
Phone Number:
Region: United States > Virginia > Abingdon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Abingdon
#2 Romantic Hotel in Abingdon
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Abingdon, VA 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Stay at the Country Inn & Suites By Carlson®, Abingdon, VA to experience the Southern charm of Abingdon, a small town nestled in the foothills of the Appalachian Mountains, boasting quaint brick sidewalks and a vibrant fine arts and crafts scene. Located at Exit 19 on Interstate 81, our hotel welcomes you with free Internet access, and free coffee and cookies served around the clock. Pack comfortable shoes for a hike along the 34-mile Virginia Creeper Trail, just 1 mile away, or explore the depths of nearby Bristol Caverns. You can also reach the Bristol Motor Speedway for a NASCAR race in about 30 minutes. A refreshing swim in our seasonal outdoor pool will help you unwind after a day of touring local historical sites like the Fields-Penn House Museum. In the morning, fuel up for another fun-filled adventure in Abingdon at our complimentary, hot Be Our Guest Breakfast featuring waffles, eggs and more. Grab a book from the hotel's Read It & Return Lending LibrarySM and settle into a chair poolside while the kids make a splash. Feeling hungry between meals? Visit our lobby for a free cookie and a cup of coffee. Enjoy these amenities and services: Complimentary, Hot Be Our Guest Breakfast, Free High-Speed Internet Access, Free Access to a Fitness Center Adjacent to the Hotel, Seasonal Outdoor Pool, and Free Cookies and Coffee Available 24 Hours. Kick back on your comfortable bed with your laptop, a book from the lending library or the TV remote. Drift off to sleep while reading your free copy of the USA TODAY® newspaper or while watching your 32-inch flat-screen TV with HBO. Room amenities include: Free High-Speed Internet Access, 32"" Flat-Screen TV with HBO, Coffeemaker with Complimentary Coffee, and Work Desk with Lamp. ... more   less 
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Also Known As:
Holiday Inn Express Abingdon Hotel Abingdon
Holiday Inn Abingdon
Abingdon Holiday Inn

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