We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Food was great”
Review of Bella's Pizza

Bella's Pizza
Ranked #13 of 90 Restaurants in Abingdon
Certificate of Excellence
Price range: US$5 - US$20
Cuisines: Pizza
Good for: Child-friendly
Restaurant details
Good for: Child-friendly
Reviewed 20 August 2013

Food was very good but our service could have been better. I thikn the waitress was overwelmed and forgot how to smile. Live music was great and prices were great. Would go again and keep my fingers crossed for a different waitress!

Thank mommajd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (165)
There are newer reviews for Bella's Pizza
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

112 - 116 of 165 reviews

Reviewed 10 July 2013

We had the vegetable pizza and the crust was great. The veggies were fresh. Especially liked it because there was not any sauce. Also had a side salad it was generous in size. Tried the cheesy bread, it tasted good but needed something just not sure what. Family friendly. Wait staff was excellent. No smoking allowed. :)

    • Value
    • Atmosphere
    • Service
    • Food
Thank kerh22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2013

The pizza is Ok! It would not hit my top 10 list at all. We eat it when in Abingdon, because we have not found any better. The last one we got there was really lacking on the sauce. I don;t understand why places want to skimp on sauce. Oh well we will eat there again.

    • Value
    • Atmosphere
    • Service
    • Food
Thank RunnerWes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2013

Growing up nearby, I have eaten at Bella's more times then I can count. We always looked forward to eating there and their pizza was consistently great. Recently I have noticed that their service has taken a dive... I'm assuming that is the reason the food has suffered. We love the manager there, he is always polite, hardworking and super friendly. However, we have ate there several times in the past couple of months (no manager in site) and the people that work there are rude, disrespectful and a little strange. Our take-out order of pizza a few weeks ago was burnt to a crisp. Literally black. Why would any product conscious employee even serve that, you could see it was black. We chalked it up to maybe a newbie or an oversite. Well, we chose to go back. Again burnt to a crisp. I don't know if there is something going on with their ovens or what. I'm only writing this poor review because I'm hoping someone reads it and fixes the problem. We love the atmosphere and convenience but quality does matter. Their pizza is priced a lot higher then Pizza Hut or the other chains and I don't mind paying for quality but when you can't even EAT the food that is served and then to be treated like a annoyance on top of that, our Pizza wasn't the only thing that got BURNT.

    • Value
    • Atmosphere
    • Service
    • Food
Thank DARLENE K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert G, General Manager at Bella's Pizza, responded to this reviewResponded 8 March 2014

Hi! My name is Robert Godfrey. I was recently hired to replace the old General Manager. I am very sorry that you had received such poor service. I am hoping to make some lasting changes that improve our ability to serve you. Serving burnt pizza is never something that we want to do. I am very sorry about that! I have been working with my cooks to understand that poorly baked food is not what we are about! We want each and every customer to have a great time and come back over and over again. Anyone with a brain understands that. The problem was that some of the employees weren't using their heads. Hopefully we have weeded out those bad employees and put in place some pleasant and helpful ones, instead. I invite you to give us another chance! I hope we don't disappoint you if you do give us another shot. All feedback is welcome! I want to provide a quality product and good, friendly service. Thank you and I hope you decide to come back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2013

Not particularly impressed with Bella's in Abingdon. Our pizza took 35 minutes to arrive even though the restaurant was not very crowded. I assume the large number of takeout orders slows down service for the in house guests. When the pizza arrived there was a puddle of grease/water in the center. It tasted fine but was a little sloppy and had kind of merged with the cardboard plate they brought it out on. Finally, the prices for pizza, subs, and beer are at least a dollar or two higher than comparable places in Abingdon. We won't be back

    • Value
    • Atmosphere
    • Service
    • Food
Thank zer0vector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Bella's Pizza also viewed

 

Been to Bella's Pizza? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing