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“Cheerful, comfortable, great service, good location”

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Residence Inn Alexandria Old Town South at Carlyle
Ranked #17 of 54 Hotels in Alexandria
Certificate of Excellence
Los Angeles, California
Level 6 Contributor
121 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Cheerful, comfortable, great service, good location”
Reviewed 28 February 2014

I loved the service here. Everyone from the front desk to the breakfast staff, free shuttle bus driver, room cleaners was cheerful and helpful. The rooms are decorated in a contemporary theme and are comfortable; the mini kitchens are well equipped for an extended stay of 1 or 2 people. Many inviting restaurants are within easy walking distance; Old Town Alexandria is just a quick ride on the free shuttle bus. We were here for a family reunion and with the sofa bed opened up the quarters are really tight; a suite with separate bedroom advertised for 4 people (utilizing pull out sofa) still has a table with only 2 chairs and is a quite a squeeze. Would have been very comfy for a couple. For a 3 night stay, it was a minor inconvenience. Free breakfast was a full hot breakfast with eggs, bacon, potatoes, oatmeal, french toast, pancakes, fruit, cereal, yogurt, etc. Monday through Thursday there is free wine and beer and heavy appetizers that could really be a full meal. Shuttle bus runs in the mornings and evenings (no service from noon - 4 pm). It is true door-to-door service in the local area and is a wonderful benefit to staying at this hotel. We got a very good rate (although it ramps up significantly in the summer tourist season) for a February visit. All in all, we loved the hotel, just wish the rooms were a little roomier with the sleeper sofa opened up.

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
5 Thank 3SBTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, 2 March 2014
Thank you for the cheerful compliments you gave my staff regarding the great service that you received. I am very proud of my team for delivering you such good service and I look forward to sharing your comments with them. I am pleased that you enjoyed our elaborate complimentary breakfast, free evening dinner & beverage service, and superb location of walking distance to restaurants and popular local attractions. Once again thank you and I look forward to seeing again when you return.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (102)
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English first
Locust Dale, Virginia
Level 6 Contributor
193 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 21 February 2014

Just a few blocks from the King Stree Metro and plenty of places to eat. Service was very helpful and friendly. Would rate this as the best place to stay in Alexandria's Old Town, but it's a pretty good hike to most of Old Town's attractions.

  • Stayed February 2014, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Donald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, 22 February 2014
Thank you very much for declaring my hotel as "the best place to stay"! I absolutely agree with you! There are a growing amount of travelers discovering our secret recipe for this distinction ... of which is what you also wrote ... "service was helpful and friendly" combined with a "very good location". I am delighted to learn that you have discovered us and I look forward to seeing you again in the future.
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Lee's Summit, Missouri
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 February 2014

Took the family to DC for a long weekend of sightseeing. The Residence Inn Alexandria Old Town South at Carlyle was booked primarily because it could fit four of us. Turned out it is very convenient to the Yellow Line (Eisenhower Station) which is just a couple of hops from the mall. Better yet, the staff was very helpful and informative (Pam @ the Front Desk is AWESOME, and the breakfast duo were very courteous -- as well as the local shuttle to take you around Alexandria).
We are already planning a return trip in the summer, and will definitely book here again.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, 22 February 2014
Thank you very much for sharing how great your stay was at my hotel. It is always so rewarding to learn that the staff is delivering exceptional service to the guests particularly when such a wide breadth is mentioned. Pam does a fabulous job, the "Dynamic Duo" are phenomenal in the breakfast, and Barry (our shuttle extraordinaire) is always at your service! I am extremely proud of my staff and I look forward to sharing with them your sentiments. It is this type of service (and location to popular destinations) that creates repeat visits for so many travelers such as yourself. I am very pleased that you plan on returning here in the summer. Once again thank you and I look forward to seeing you when you return.
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Royersford, Pennsylvania
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 February 2014 via mobile

I have stayed here several times over the past month. I have found the staff to be terrific. They are are always welcoming and helpful. The hotel is older, but clean and comfortable. Dinner is served Monday thru Wednesday, with breakfast every morning. It is what you would expect from a typical Mariott. You can get a glass of wine or beer with dinner which is very nice. The gym is well equipped and there is a nice indoor pool. The staff is very knowledgable about the local area for dining. I have taken the shuttle and it is very convenient, as taking your car out and finding parking is tough. Parking is pricey (at $18 a day), but there really is no other option. Overall, a very nice Residence Inn.

Stayed January 2014, travelled solo
Helpful?
Thank peterr208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, 4 February 2014
Thank you for the terrific feedback regarding your stay, I am very proud of the team for delivering such welcoming and helpful service. It is always very rewarding to hear compliments in such a wide array of areas such as your aforementioned description of breakfast, dinner, shuttle van, gym, cleanliness, comfort, helpfulness, and knowledgeable staff. Once again thank you and we look forward to seeing you again on your next return visit.
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Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 January 2014

I stayed here a few weeks ago on a business trip and had a wonderful stay. The hotel is walking distance from two Metro stops, which was very convenient coming from Reagan Airport. This is not your average Resicence Inn. It's an urban/high rise hotel and seems to be fairly new. Beautiful rooms, very clean. The staff was friendly and helpful. Typical free breakfast and free evening reception, but the quality of the food seemed to be a bit higher here vs. other Residence Inns I've stayed at before. Lots of restaurants and night life (including movie theatre) in walking distance. They also have a free shuttle that will take you down to the heart of Old Town. I typically have business at various spots between the Pentagon area and Ft. Belvoir to the south and this is a nice middle-distance. Plus, the charm/nightlife of the Alexandria area really trumps Springfield, at least for me. I plan on re-booking at this hotel next time I'm in town. The only negative is that it doesn't have a bar, but you can get a beer at their little market or you can just walk down the street and find nightlife as mentioned above.

  • Stayed January 2014, travelled on business
    • Value
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Helpful?
3 Thank DavidfromLA2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, 2 February 2014
Thank for the “Great” review that you posted about my hotel. I am always very pleased when customers discover our secret sauce from our higher quality of food we serve here. Our specialty Chef takes great pride in preparing her personal unique recipes. I will be sure to pass on your compliments to her. Combining in our newness and proximity to both business and leisure destination spots makes our hotel the first choice for so many travelers visiting the Alexandria and metropolitan DC area. Thank you for booking your future trip back to the east coast with us and I look forward to accommodating you again at that time.
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Doha, Qatar
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 January 2014 via mobile

We were in this hotel for a few nights in Dec and Jan, during the new year, and we found it very nice, clean, and actually in a pretty good location. Breakfast is good, rooms are big with a very useful small kitchen. Above all, employees at reception ( Gracias...☺) and even the management (thanks for the first night tickets...) were very helpful and accommodating. I would certainly recommend this hotel for a stay in Alexandria.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank JJ_and_CQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, 2 February 2014
Thank you for the “Nice” compliments that you gave about my hotel! I also appreciate the wide breadth of recognition you mentioned throughout the hotel’s various departments. I have shared with my team your comments and in return they would like to say “de nada” and “gracias a ti tambien”! Thanks again … and thank you for recommending us too.
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Washington DC
Level 5 Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 January 2014

A pleasant way to get a change of pace is visiting this hotel. It has wonderful service from the staff, local shuttle transportation, beautiful rooms, good food and local attractions close by. The staff is eager to meet your needs. Shuttle bus drivers will take guests to the subway stations, local shopping centers, Whole Foods, and Old Town Alexandria. The accommodations are outstanding. A fireplace in the lobby is an added bonus. Breakfast burritos and other dishes are served on some days in addition to the usual Residence breakfast. There is plenty of space and variety during meals. Light fare such as pasta and salad is available on Monday-Thursday evenings. This location has a 22 movie theater and several restaurants nearby. A Cold Stone Creamery provides all kinds of ice cream creations for a snack or a dessert. Whether Old Town Alexandria is visited on the getaway or not, travelers can have a great experience locally.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lovetotravel06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, 2 February 2014
Thank you so much for taking the time to write such a wonderful review about my hotel. I am extremely proud of my staff for consistently delivering the high quality of service that you received. I look forward to sharing your comments with my team. We are also very fortunate to be centrally located in the manner as you so eloquently described. A lot of our customers appreciate the flexibility of enjoying excellent meals whether they decide to stay inside the hotel or venture out locally. Once again thank you and I look forward to seeing you again on your next visit.
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Additional Information about Residence Inn Alexandria Old Town South at Carlyle

Property: Residence Inn Alexandria Old Town South at Carlyle
Address: 2345 Mill Rd, Alexandria, VA 22314-4608
Region: United States > Virginia > Alexandria > Eisenhower East
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Alexandria
#10 Family Hotel in Alexandria
#17 Romantic Hotel in Alexandria
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Alexandria Old Town South at Carlyle 3*
Number of rooms: 181
Official Description (provided by the hotel):
Located in the growing Carlyle neighborhood just outside of historic Old Town Alexandria, Residence Inn Alexandria Old Town South at Carlyle provides the perfect accommodations for corporate and leisure travelers visiting the Washington, D.C. Area. This 15 floor hotel features 181 studio, one- and two- bedroom suites including complimentary Internet access and fully-equipped kitchens. Additional on-property amenities include 1,025 sq. Ft. Of meeting space, state-of-the-art fitness center, 24-hour market, complimentary WiFi in rooms and public areas, and business center with print, copy, scan, and fax services. Along with well-appointed accommodations, guests enjoy complimentary daily hot breakfast and evening social hours (Monday-Wednesday, 6:00pm to 7:30pm). Ideal for extended stays, guest laundry facilities and pet-friendly rooms are available. This Alexandria, VA hotel is conveniently located near two Metro stations, offering easy access to key area businesses and leading downtown Washington, DC destinations. The hotel provides complimentary shuttle service to the Metro and Old Town Alexandria. ... more   less 
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Also Known As:
Residence Inn Alexandria Old Town South At Carlyle Hotel Alexandria

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