Stayed here for a basketball tournament held in DC. The hotel was very clean and spacious. The breakfast was good. There were two issues that put a blemish on things. One was the lack of shuttles to the metro and other destinations. At one point we waited for almost an hour. The other issue was poor air conditioning. Our room was in the mid 80's the first night. The staff, especially CJ, was wonderful. They changed rooms for us and responded expertly and kindly to all of our concerns. Our friends had issues with a noisy running toilet but maintenance attempted to fix it a couple of times. Overall, the customer service was superb and the staff was outstanding. This overshadowed the few issues we had with the premises.
- Official Description (provided by the hotel):
- Visit SpringHill Suites Alexandria Old Town/Southwest located off I-95 and just minutes from our Nation's Capital. Enjoy our hotel's complimentary shuttle service, providing quick and easy access to the Eisenhower Metro Rail Station, part of the yellow line. Our hotel also offers complimentary breakfast and Wi-Fi. ... more less
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- Also Known As:
- Springhill Suites Alexandria Tech Hotel Alexandria