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“Great location, some highs and lows”

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Embassy Suites by Hilton Alexandria-Old Town
Ranked #9 of 54 Hotels in Alexandria
Certificate of Excellence
jackson ms
Level Contributor
141 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Great location, some highs and lows”
Reviewed 10 June 2014

We stayed here attending a wedding. If you don't have a car, this is a great location as it's 2 stops form the Reagan airport on the Metro, which stops directly across the street. There's a trolley that will take you up and down King St (a block away) to endless dining and shopping choices. As far as the hotel itself, it was ok. Staff was average to above average for an ES. The cute ladies at the main desk on Saturday (June 7 at 6ish) helped me with a missing button and even offered to safety pin my blouse for me - they were def above average!
The manager's reception included 2 brands of draft beer and 3 choices of house wine free, everything else was for a price, albeith reduced. The "snacks" were generic hummus and a salad dressing-y dip, vegetables, crackers, and popcorn. We got there about 30 minutes before it closed and nothing was restocked so we had a couple of celery sticks and crackers. Breakfast was typical. The cook to order lady was super sweet. The only thing I'd suggest is the fresh melon (nice, not frozen) and the cook to order eggs. I had the omelet but it wasn't quite as good as usual any of the days I had it, not sure why. Still, it was great to have the complementary hot breakfast and be able to add some vegetables in the omelet. The pool had a lifeguard WOW - that was nice. Never seen that in a hotel. The room was typical but perfectly nice.
I would totally stay here again due to the proximity to the metro and all the options on King Street. We took the metro to DC each day and the longest commute was 25 minutes. Get the Embark app if you do this, btw, makes it super easy.

Stayed June 2014, travelled with family
Helpful?
Thank LetsMaketheMostofIt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Atlanta, Georgia
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 June 2014

Great location by the Metro station allowed our boys to experience "big city" trains in a quaint town setting. Good access to everything. You can walk around old town Alexandria or hop on the metro across the street. We enjoyed the evening reception every night and a wonderful breakfast in the morning!

Room Tip: The presidential suite is superb!
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NcCarolinagirlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bluff City, The Netherlands
1 review
Reviewed 9 June 2014

I always stay at an Embassy Suites when I travel. They are consistent in having clean rooms and provide excellent customer service. The breakfast buffet beats any restaurant meal you can get and the happy hour is a plus. Rooms are always reasonable and affordable. 5 star accommodations every time.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Barbi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanatoga
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 June 2014 via mobile

I've stayed at the Embassy Suites in Old Town Alexandria a few times now, and have found it among the finest of the many Hilton affiliated properties in the DC area. As my daughter attends George Washington University, and I work for Doubletree in KOP, I've had the opportunity to stay at about 12 of the DC hotels this one is the best...location, hospitality and staff.

Stayed June 2014, travelled with family
Helpful?
1 Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryAnne_Russell_GM, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review, 25 June 2014
Thank You, Joe B for such a nice comment from a colleague and guest. Your repeat patronage is most appreciated and we look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

The Embassy Suites in Alexandria- old town, VA, exceeded our needs. The hotel provided a clean, spacious room. Complimentary happy hour was served for two hours. Aside from the generous services, the staff was incredibly accommodating. Sam and Anwar went above and beyond to make sure our needs were met. They were friendly, professional, and didn't give up until we were fully taken care of. We will not hesitate to return to the embassy suites because of the outstanding service.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kingbrenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryAnne_Russell_GM, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review, 25 June 2014
We here at the Embassy Suites Alexandria Old Town are so delighted you enjoyed your stay. We pride ourselves on having superior employees who provide superior service. Your kind words have found Sam and Anwar and from all of us here we say…”It was our pleasure!”
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoboken, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

Such a nice hotel! Great staff, anwar and Sam at the front desk were so nice and made our stay so memorable.

Would definitely stay here again. Sam and anwar went out of their way to make us feel accommodated.

Beautiful hotel, spacious rooms, great location. Would definitely stay here again!!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikkiy721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, United States
1 review
Reviewed 6 June 2014

Good hotel. Value could be better. Needs better, cheaper internet. Also needs better breakfast hours. 9:30 is too early to end breakfast. Front desk is also somewhat difficult to find. I would stay here again but hope they would strive to make further improvements.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Brian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryAnne_Russell_GM, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review, 25 June 2014
Thank You for providing us great feedback that we will use to build upon for your return visit! It is only with guests like you that we can set new goals to increase customer satisfaction.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Alexandria-Old Town

Property: Embassy Suites by Hilton Alexandria-Old Town
Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Region: United States > Virginia > Alexandria > Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Alexandria
#11 Business Hotel in Alexandria
#15 Romantic Hotel in Alexandria
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Alexandria-Old Town 3.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites

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