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“Great Location”

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Hilton Alexandria Old Town
Ranked #7 of 54 Hotels in Alexandria
Certificate of Excellence
Reviewed 9 July 2014

This hotel in is a great location. Steps away from the Metro and a free trolley to historical Alexandria made getting around a breeze. When I return to the area, I will stay there again. We had breakfast as part of our package and was happy that fresh omelets came with the buffet. However I thought the additional $35 per night parking fee was high.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank 421tannam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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903 - 909 of 1,452 reviews

Reviewed 8 July 2014

We really enjoyed our stay here. The location perfect. Right next to the King St. Metro and a free troll ride into the heart of Old Alexandria. The staff was exceptionally friendly and rooms were clean and fresh. Must have been renovated recently? Never heard any noise from other guests or outside traffic and the beds and pillows very comfortable (I am really picky about them). We opted for the room with breakfast. It was a great deal, convenient and tasty. =o) The breakfasts might have been our kids (9 & 11) favorite part of the trip!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

I chose the Hilton in Old Town because we do stay at Hilton's often and do use the reward points. I chose this Hilton for it's location and proximity to the King St. Metro as well. This was our first time staying at this hotel. From the moment we arrived we had a great experience. I had requested an early check in as we were going on a dinner cruise in the late afternoon and I wanted to be able to check in and get ready, plus have time to take the Metro to the Waterfront for the Spirit which takes about 25-30 min on the Metro. The staff was extremely friendly and upgraded our room as we were apparently the guest of the day. We were celebrating my husband's 50th Birthday weekend and were only staying at that property one night. The hotel is lovely. From the lobby to the beautiful bar, Starbucks and the restaurant which we had complimentary breakfast in. Our room which was a large suite and was clean and had several amenities including a living room with desk, couch, and television. The bath was clean and spacious and the bedroom had a large closet, plenty of drawer space and another seating area with a chair and ottoman. While the view looked out onto the cargo train tracks and the separate Metro station it didn't really matter to us because we were not in our room much except at night. We did not hear any trains at night and even during the day when the cargo train was running you could not really hear it. So all in all it really didn't matter what our view was for this trip because most of our time was spent outside. The King sized bed was extremely comfortable as I find is the case with Hilton's in general.
The proximity to the Metro as well as the ability to walk along the beautiful historic brick lined streets of Old Town Alexandria. There are plenty of shops and restaurants as well as a trolley that has several stops and is free of charge. The waterfront is just 15 blocks or so from the hotel and is an easy walk. Hop on the King St. Metro and forget your car! This was our first time staying here but it definitely won't be our last!

Location-Excellent! Directly across street from King St. Metro
Close to shops and restaurants
Within walking distance of the waterfront in Alexandria, Chart House Restaurant,
Starbucks, The Torpedo Factory (torpedo factory now used for artists
Plenty of shops and restaurants along the 15 block walk to/from the hotel or take the
trolley
Staff-friendly, helpful
Very clean lovely hotel

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank SiteSeeGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

We stayed at this property for the long July 4th weekend. I was looking forward to a place where we could ditch the car in favor of walking and public transportation; this definitely fits the bill. The front door is just a few steps (maybe a quarter block?) from the Metro, which zipped us to the Smithsonian museums, the National Mall for the 4th, Arlington Cemetery, and the Navy Yard/Nationals ballpark area with no hassles. It is a pleasant 17 block walk down the shop- and restaurant- lined King street to the river. There is also a free trolley that goes to the waterfront and back if one tires of walking.
The hotel public areas are clean and updated. We did not eat in the bar or restaurant because there were so many other options, but did take advantage of the convenient lobby Starbucks. Our room was updated with newer carpet and finishes. It was roomy, with a deep desk, comfortable desk chair, upholstered chair, sufficient tables, luggage stand. There were two double beds, a little small for two adults, but comfortable. The bathroom also had newer finishes and marble-ish tile shower with large shelf for toiletries and towel rack.
Shirley at the front desk was very helpful and professional at check in. We had a discounted parking rate with our package; check the website for pricing and factor in for the cost of your stay because I think it is pricey. BUT, the deck was clean, well lit, monitored and had easy access to the elevator. Wi-fi in the room was an additional charge (I think they quoted us around 15/night or around 25 for full stay), but there are areas in the hotel and in local businesses with free wi-fi. Overall, the hotel was clean, what one would expect at this price point, and a super convenient location.

Stayed: July 2014, travelled as a couple
Thank traverlerx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

My wife and I are mid-stay at this hotel, and have been completely blown away today and yesterday by hotel management and their desire to simply fix any problem.

We checked in on a Sunday, and asked for breakfast rather than bonus points (a Hilton HHonors Gold perk at most Hiltons worldwide). On day two we ran into what looked like a system error that told the front desk that we shouldn't have breakfast included in our stay and made us worried that we'd be charged a good amount for something we thought would be included. I talked with the front desk, and was initially left with the problem unresolved. I wrote a review that night with a rating that reflected our frustration with this experience.

I have since deleted it. Here's why.

The next day, before Tripadvisor had even cleared my review for publication, we came back to our hotel room and found that management had gotten engaged and had fixed the breakfast problem. The review posted shortly thereafter, and it contained a few other complaints in addition to the breakfast, but was pretty frank about our frustration over the breakfast thing. It seems like a trivial detail, but it can feel a little Kafkaesque when you don't get what you should from the HHonors program.

The front office and the management team here was relentless in addressing those other problems, and apologetic about the breakfast mix-up. They stayed in consistent contact with my wife and I until everything was addressed, and went FAR above and beyond the call of duty to make sure the second half of our stay here will be excellent.

I have no question that it will be great.

So let me point out a few other things about this hotel that I mentioned as positives in the initial review. The location is great. The staff is excellent, and generally has been a pleasure to interact with. Once they were aware of the fact we were unhappy with the situation, they moved mountains to fix it. The quality of the hotel is very high (we noted at first a mattress that was pretty springy and tough, but have since discovered that the typical mattress here is very comfortable). The breakfast here is a great perk, versus other hotels that just put out some small cereal boxes and yoplait.

A small frustration with breakfast led to me writing a negative review in the first place, but the response from the hotel since that point deserves better than five stars. I would have no problem recommending this hotel to others.

Room Tip: Rooms on the west side by the metro will have some unavoidable train noise. The hotel has gone to gr...
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PHD856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

Easy access to train for Sightseeing. Historic area walking or trolley ride away. Great Restaurants, Entertainment and shopping waling distance. Hotel is clean, efficient and well staffed. Watch out for parking fees!! MT Vernon 15 minutes away and easy drive.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

If you typically stay at a Hilton, this is exactly what you would expect.

Nice clean rooms, great breakfast, good location (right across from the Metro and King Street Trolley), and fair value.

Shirley at the front desk is amazing, both in her knowledge and her patience.

Parking is a bit cumbersome under the building, it is a shared garage with the Wyndham and the office building, but pay attention to the spots & blue labeling and you will be fine.

The two-bed rooms are not Queen size beds, so they are a bit small for two adults sleeping in one bed.

  • Stayed: June 2014, travelled with family
    • Value
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1  Thank HerschbeinCPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Alexandria Old Town

Address: 1767 King St, Alexandria, VA 22314-2720
Phone Number:
Region: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Alexandria
#5 Romantic Hotel in Alexandria
#12 Business Hotel in Alexandria
#15 Family Hotel in Alexandria
Price Range: £109 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Alexandria Old Town 4*
Number of rooms: 252
Official Description (provided by the hotel):
Convenient to Washington DC, the Hilton Alexandria Old Town is located on historic King Street in charming Old Town Alexandria, VA. Grab a cup of coffee at Starbucks, located in the lobby, before heading to the adjacent King Street Metro station to visit downtown Washington DC, Georgetown and Alexandria attractions. Take advantage of the onsite business center and Wi-Fi or squeeze in a workout at our fitness center. Enjoy a delicious meal at our KingStreet Tavern. ... more   less 
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Also Known As:
Hilton Alexandria Old Town Hotel Alexandria
Hilton Hotel Alexandria
Alexandria Hilton

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