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“Birthday Celebration”

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Residence Inn Alexandria Old Town/Duke Street
Ranked #4 of 54 Hotels in Alexandria
Certificate of Excellence
St. Augustine, Florida
1 review
“Birthday Celebration”
Reviewed 11 November 2013

I recently visited the Residence Inn to join my family that live around the DC area to celebrate my 70th birthday. We chose the Residence Inn for the access to the Metro for my three children that live around DC and for the nearness to Washington National Airport as our oldest son and his family were flying in from WI. We had a great weekend and the hotel staff were fabulous. Our rooms were spacious and clean, the staff helped us select an excellent restaurant for my birthday dinner, and the staff actually provided a birthday cake for me. The breakfast served was very good also. Overall the hotel staff made it a great weekend for me and my family.

  • Stayed October 2013, travelled with family
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Helpful?
Thank jryoakum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, 12 November 2013
Hello jryoakum. Thank you so much for taking the time to share some of your experiences from your recent stay with us. It sounds like you were able to have a great Birthday celebration with your family members who live in the immediate DC area. Also, it looks like our team was able to work in a little Marriott magic by ensuring your Birthday was extra special with a delicious cake.

Thank you again for your kind words and I will be sure to share them with our team. We hope that you will join us again soon during your next trip to Alexandria.

Regards,

Edwin P.
Assistant General Manager
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752 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
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English first
Virginia Beach, Virginia
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 November 2013

My husband and I celebrated our 25th anniversary with a last minute trip to Old Town Alexandria. The front desk staff were extremely helpful. The hotel staff also surprised us with an acknowledgement of our anniversary, how sweet. We love the location of this hotel and the friendliness of the staff, we will definitely be returning.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Rose58277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, 11 November 2013
Hi Rose58277. We are so thankful that you and your Husband chose our Hotel to celebrate such a wonderful milestone in your lives. We always pride ourselves in finding little ways to give our guests who may be celebrating a special occassion a more memorable stay and it sounds like we were successful. The team and I here at the Hotel hope that you both had an enjoyable weekend here in Old-Town and hope that you will join us again to celebrate soon.

Regards,

Edwin P.
Assistant General Manager
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Minnesota
Level 6 Contributor
80 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 7 November 2013

We stayed here for 5 nights. The hotel is walking distance from the Metro and Amtrak stations. It is in a quiet area of town. We had a 2 bedroom suite which was just fine for 4 people. The room was clean and spacious though the smaller of the 2 bedrooms could have used a bit more space. The breakfast was good and had a nice variety of food. We took advantage of the complimentary evening social on two nights which was a nice benefit, especially when we arrived at the hotel hungry on our first night. The two items that prevented me from giving it 5 stars were that the hallway on the 6th floor was way too cold. Seemed liked the temperature was in the 50s. The second was the TV. The reception wasn't very good. We tried to watch a TV movie and the voice and picture kept coming in and out, Some channels were worse than others. This problem was on all the TVs in the room. Also it took forever to go from one channel to another so it took a long time to scan the channels. These are two easy things to correct and would make it a high quality property. I would definitely stay here again and recommend it to others.

  • Stayed October 2013, travelled with friends
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Helpful?
Thank MinnesotaVisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, 11 November 2013
Good Day MinnesotaVisitor. Thank you so much for providing your feedback from your recent stay here with us in Old-Town. It sounds like our Hotel was a great location for you and allowed you to explore the local area and also stay in and enjoy some of our great ammenities such as the breakfast and evening social meals. Our goal is to provide our guests with a pleasant issue-free stay and I would like to apologize for the problems you experienced in regards to the public space temperatures as well as the television. I have personally engaged our Engineering team and they are going to work towards addressing both of these issues building wide.

Again, thank you for your feedback and we hope you will join us again soon.

Regards,

Edwin P.
Assistant General Manager
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Skala, Greece
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013

Stayed at the hotel during busy time (Marine Corps. Marathon.) ALL services were top-notch. Front desk was always friendly and efficient. Housekeeping kept the room clean and lovely. Engineering fixed all problems promptly. Food service was wonderful. I had 3 rooms there, and we were unanimous in our praise. The hotel also provided teddy bears to each of my grandchildren. A few days later, a craft project for Halloween was given to the children in the dining area. They were simply fantastic. I sound like I'm an owner, but I'm just a very happy guest.

  • Stayed October 2013, travelled with family
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Helpful?
Thank maureen237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, 7 November 2013
Good Day maureen237. Wow, it sounds like you had a fantastic weekend despite it being our Marine Core Marathon weekend which can be quite busy. We are so happy to hear that everyone from our Housekeeping and F&B team to the Front Desk staff helped make your stay memorable. Your Grandchildren sounded like they had a wonderful time here at the Hotel as well enjoying some of our goodies including the teddy bears and crafts in the restaurant. I want to thank you again for providing such great feedback from your stay and hope that we will see you again during future stays.

Regards,

Edwin P.
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Virginia, United States
1 review
Reviewed 5 November 2013

Visited Residence Inn in Alexandria Old Town in October and had a great stay! Extremely spacious clean rooms with a full kitchen & living room, fantastic location close to all of the amenities, great nightlife and dining spots in Old Town. In addition, the staff was extremely helpful and courteous. Thumbs up to the management team for running a 1st class operation!!

  • Stayed October 2013, travelled with family
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Helpful?
Thank Bob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, 6 November 2013
Good Day Bob D. Thank you for sharing your experiences from your recent stay here at our Hotel in Old-Town. We never get tired of hearing when our guests have a great experience at the Hotel and it sounds as though you were no exception. We especially appreciate your kind words regarding the staff here at the Hotel and our leadership team. Your feedback will certainly be passed along to the team at our next meeting and we hope to see you again during future travels to the Washington D.C. area.

Regards,

Edwin P.
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
Level 4 Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 October 2013

We stayed at the Residence Inn in July and thought it was a great place. The rooms were very clean and very big. Breakfast and the complimentary dinners were excellent and the staff was very helpful. Can't beat the location. We would definitely stay there again.

Stayed July 2013, travelled with family
Helpful?
Thank MItravelinfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, 31 October 2013
Good Day MItravelinfamily. We are so happy to hear that you and your guests had an enjoyable stay with us here in July. Our number one priority is to ensure each traveler that joins us for business or leisure has a memorable experience and it sounds as though you were no exception.

Thank you again for your kind words and we hope to see you again soon.

Regards,

Edwin P.
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoughton, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2013

We stay in a lot of Marriott properties, but the Residence Inn Alexandria Old Town/Duke Street is one of the best. The amenities are excellent, as they are in all Marriott hotels. The difference is in the service and friendliness of the staff. The property is close to the Metro, and the hotel shuttle will go anywhere in Old Town. And the concierge services are second to none.

Room Tip: Ask for a room on the back of the building overlooking one of the oldest national cemeteries in the...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ted J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, 31 October 2013
Hello Ted J. Wow, thank you so much for your kind words regarding our staff here at the Hotel. We always say that the best ammenity we have at our property is the team that works so hard everyday to ensure each of our guests has a memorable experience here in Old Town. Also, what a great tip for other travelers regarding the rooms overlooking Alexandria National Cemetary which was actually the National Cemetary prior to Arlington Cemetary's development. These rooms are often the most quiet in the Hotel and for history buffs offers a great vantage point.

Thank you again for your feedback and we hope that we will see you again soon during travels to the Alexandria area.

Regards,

Edwin P.
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Alexandria Old Town/Duke Street

Property: Residence Inn Alexandria Old Town/Duke Street
Address: 1456 Duke St, Alexandria, VA 22314-3403
Region: United States > Virginia > Alexandria
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Alexandria
#11 Family Hotel in Alexandria
#15 Business Hotel in Alexandria
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Alexandria Old Town/Duke Street 3*
Number of rooms: 240
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Also Known As:
Residence Inn Alexandria Old Town Hotel Alexandria
Alexandria Residence Inn

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