We reserved a table for a Saturday evening and arrived on time, only to find a wedding party being moved from the piano room to the separate dining area. We managed to catch the eye of a passing waiter to let him know we had reservations, but after a brief computer check, he disappeared and never bothered to seat us. The maitre d arrived after several minutes and apologized for our wait, but this was not a good way to start our dinner. If you're going to book a wedding party for your rooms, build in some cushion time for regular diners.
After being seated along with three other couples that were waiting, we found that only one waiter had been assigned to the entire room. The maitre d explained that he would be helping out, and he was very courteous, but that didn't help us get our drinks and food any faster. The meal itself was excellent (seared diver scallops and Amish chicken are must-haves), but it was difficult to get the attention of the waiter since he was serving the entire room.
For the price this restaurant is charging for drinks and food, we found the service below par. Not happy with the staffing or the reservation timing.
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