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“Excellent hotel”

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The Westin Alexandria
Ranked #13 of 53 Hotels in Alexandria
Chicago, Illinois
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent hotel”
5 of 5 bubbles Reviewed 31 July 2014 via mobile

We received excellent service from front desk when checking in. Young man serviced us and gave us super ideas for our stay and how to get around. I forgot his name, but a really cheery, helpful person! Room was very clean, attractive and beds were heavenly!

The only negative was the location on a weekend. The bagel store, on the corner, was closed both Sat & Sun. That was our issue, however, not a hotel issue. Must be more of a mon-fri/ business location.

We will be looking for Westin properties in the future.

Stayed July 2014
Helpful?
Thank mom2ry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review, 3 August 2014
Dear mom2ry,
Thank you for staying with us recently and taking the time to share your thoughts. We were delighted to learn about your positive experience with our front desk staff and that your stay on the whole was excellent. Hope to see you back again soon.
Rich Casale
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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835 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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USA
Level Contributor
254 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 bubbles Reviewed 24 July 2014 via mobile

I REALLY have NO COMPLAINTS from my stay at the Westin! From the moment I checked-in, it was CLEAR that I was in the hands of hospitality professionals! I found the accommodations TREMENDOUSLY relaxing. The bed was FANTASTIC! I HIGHLY recommend this hotel for anyone visiting the area.

Stayed July 2014
Helpful?
Thank Thurman M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review, 3 August 2014
Dear Thurman M,
Thank you for staying with us recently and taking the time to share this great review. We are delighted to know that you enjoyed the hotel and our staff. Hope to see you again soon.
Rich Casale
General Manager
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Pickerington, Ohio
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 24 July 2014 via mobile

Stayed here for business for three nights. The staff are very polite and professional. The hotel is very clean and well maintained. Rooms are great! They were very quiet. Almost as if I was the only one staying here! The only thing I didn't like were the pillows! They were too soft for me. Overall this is a great hotel and I would come back. Maybe next time I can use the pool and workout facilities though! I didn't have enough time this trip.

Stayed July 2014
Helpful?
Thank Spdr8cr350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review, 3 August 2014
Dear Spdr8cr350,
Thanks for staying with us recently. Your comments concerning your stay are much appreciated and we were delighted to learn of your positive experience. We hope you will be returning soon. Thanks again.
Rich Casale
General Manager
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Cottonwood Heights, Utah
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

I attended a 12 person meeting in a conference room at this hotel and stayed overnight for 2 nights. The location is convenient to the metro station. The shuttle to access shopping and restaurants further down King Street was convenient as well. The meeting space was very comfortable. The staff were attentive but not over-bearing. The food was great for hotel food. The room was clean, simple, and modern. This allowed for a good night's sleep despite an early meeting and a 2 time zone shift. The desk acted as concierge as well. They did a fine job of providing recommendations and accommodating requests. Our association typically does business with 3 hotels in the north part of Old Town. This was a significant improvement by comparison. It is less convenient but dramatically newer, cleaner, customer service oriented, and interested in new business. We'll be back.

  • Stayed May 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank divelovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review, 3 August 2014
Dear divelovers,
Thank you for staying with us recently and taking the time to share these comments. We are so glad to know you enjoyed the hotel and our staff and service. We will look forward to your return.
Rich Casale
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 July 2014

The staff was helpful. The room was very comfortable and cute. There are lots of shops and restaurants within walking distance. It's also within walking distance of the metro station. I'd stay here again and again.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
1 Thank QEK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review, 18 July 2014
Dear QEK,

Thank you for staying with us recently and taking the time to share your thoughts. We were delighted to learn that all went well and look forward to welcoming you back again soon.
Rich Casale
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Green Cove Springs, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 July 2014

This was our third time staying at this hotel for a family reunion during a holiday weekend. It is quiet with a friendly staff. The room was clean with modern furnishings. It is located within walking distance to the King Street Metro for city transportation. They also have a free hotel shuttle we used for quick trips to restaurants and stores. There is no free daytime parking available, except on Sundays when using on-street parking. The hotel offers valet parking, however, we chose to park in a nearby public parking garage that charged $10 per day on weekdays. There is no free WiFi and hot morning breakfast. This hotel is located in an area of Alexandria catering to stays during the work week. A lot of the nearby restaurants are closed during the weekend, which makes it hard to find close options. We visited Whole Foods Market and the nearby Starbucks a lot. The small, indoor pool and workout center was nice and there is a park across the street that allowed our small children a nice place to play. All in all, a comfortable stay for our family of four.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 792marcies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas P, Director of Operations at The Westin Alexandria, responded to this review, 8 July 2014
Dear Marcie, Thank you for staying with us once again and sharing your feedback. I hope you were able to enjoy your stay and had a great family reunion. Thank you for your loyalty and we will look forward to welcome you back in the near future! Thomas Poteau, Director of Operations.
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Austin, Texas
Level Contributor
101 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

The staff and service at this hotel were exceptional and really set the tone for a nice stay. The location near the King Street Metro station (walkable but not across the street) also was a big plus. Couple this with decent shuttle service that will take you to the Metro or most anyplace else in Old Town and it sets itself up as a very convenient place to stay. We flew in to Reagan/National and took a cab on the way in because it was late (only complaint about the shuttle is it could run later into the evening...think it stops at 10PM). On our way out it was an easy shuttle and train ride (two stops) back to the airport.

The hotel itself was very nice and very well priced. We paid $89 plus taxes and fees on the weekend. (Valet parking was $26/night so leave the car/rental behind and use the shuttle/train). Decent rooms and comfortable beds but more in a high end chain kind of way rather than a luxury chain as many associate Westin with. The workout facility was well equipped (both weights and cardio) but the pool was laughable...think large bathtub. The restaurant and bar at the hotel were also decent but with so many great choices just a shuttle ride away I'm not sure I'd recommend it as a destination, but it will do in a pinch!

All in all a very nice stay, in a great location with easy access to transportation.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank terrapinproud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas P, Director of Operations at The Westin Alexandria, responded to this review, 8 July 2014
Dear terrapinproud, Thank you for staying with us and taking the time to share your feedback. I am glad to read you enjoyed your stay with us. I understand your concerns about the pool size. although we could benefit from a larger size we are limited with the space. I know old town has alot of different dining option but you certainly don't want to miss our Trademark restaurant and some key feature items we are known for. Our bacon candy is to die for (if you like bacon) ! We hope to see you soon. Thomas Poteau, Director of Operations.
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Additional Information about The Westin Alexandria

Property: The Westin Alexandria
Address: 400 Courthouse Sq, Alexandria, VA 22314-5700
Phone Number:
Region: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#4 Luxury Hotel in Alexandria
#10 Business Hotel in Alexandria
#18 Romantic Hotel in Alexandria
#18 Family Hotel in Alexandria
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Alexandria 4*
Number of rooms: 319
Official Description (provided by the hotel):
The Westin Alexandria blends sophistication and elegance with the historic surroundings of Alexandria. Located in Old Town Alexandria, our hotel is an oasis of personal, instinctive comfort. ... more   less 
Reservation Options:
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Also Known As:
Westin Alexandria Hotel Alexandria
Alexandria Westin

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