This is the second time my wife and I stayed at this property. Our first visit was to celebrate our wedding anniversary and this most recent stay (from 7/31 thru 8/3) was to attend the International Convention of Jehovah's Witnesses at FedEx Field in Landover, MD. As expected, our room was comfortable, clean and enjoyable. The water pressure in the shower was great, the bed was extremely comfortable and allowed us to have a very restful sleep. The staff, especially at the front desk, was very pleasant and helpful.
There were some challenges, however, that I wanted to make you aware of. (1) The hotel did not appear to be ready to accomodate so many people, many of whom were attending the International Convention of Jehovah's Witnesses, as the valet parking was chaotic and disorderly. The bellmen seemed to be struggling to keep up. Some people waited over half an hour to have their vehicles retrieved. (2) There were insufficient baggage handling carts. In fact, there only appeared to be 2 or 3, which made check-in and check-out a nightmare. One bellman informed me that I would have to wait an hour for a baggage cart. As such, I had to make several trips with my luggage in hand since no carts were available. (3) I was concerned with the $10 'MISC' surcharge billed to my account for each night of my stay (totaling $30). Although very pleasant, the staff at the front desk could not explain this charge to my satisfaction. It was not properly categorized as a 'Room Tax' or 'State Tax' or anything that could be reasonably explained. As such, I reported this to the Rooming Department associated with our convention, as this seemed to be outside of the negotiated rates.
Other than the above referenced challenges, we enjoyed our stay at this property and would not hesitate to stay again.
- Official Description (provided by the hotel):
- The Westin Alexandria blends sophistication and elegance with the historic surroundings of Alexandria. Located in Old Town Alexandria, our hotel is an oasis of personal, instinctive comfort. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travel Republic (UK), Ebookers and TravelUp so you can book your The Westin Alexandria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Westin Alexandria Hotel Alexandria
- Alexandria Westin