I've stayed at several hotels in the Crowne Plaza group and this one didn't measure up. The man at reception during check-in was most obliging and helpful, from then on service was "ordinary". One day my room wasn't cleaned till I chased up the woman on duty. Even though I asked, no one would exchange a couple of U$9.95 breakfasts in lieu of an extra night's stay which I wasn't going to use, but for which I'd paid.
The convention group was not supplied with sufficient boiling water for all attendees who wanted a cup of morning tea rather than coffee. When an additional urn came, the hotel charged for it. (The number in the group wanting tea was fewer than thirty!) How mean not supply sufficient in the first place!
If you want free wifi you have to join the hotel chain's "club" or pay an hourly or daily rate. These days even small motels offer their customers free wifi. It's time the bigger hotels offered it as well.
You could say I was less than satisfied with Crowne Plaza, Alexandria, Virginia.
- Official Description (provided by the hotel):
- Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more less
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- Also Known As:
- Crowne Plaza Alexandria
- Alexandria Crowne Plaza