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Courtyard by Marriott Alexandria Pentagon South
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Reviews (457)
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All reviewsfront deskacross the streetdc areashuttle serviceparking garagebreakfast and dinnerdrug storegeneral managerthe hotel staffi highly recommend this hotelcrystal cityindoor poolmark centerthe entire stafffree shuttlefitness centermetro station
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Reviewed 23 September 2013

Our recent vacation to Washington, D.C. was enhanced by our stay at the Pentagon South. The rooms were spacious and clean; its location was in close proximity to D.C, and Old Alexandria which afforded us great dining opportunities due to local transportation and a shuttle bus from the hotel.The general manager and staff went "over and above" in their attempts to make our vacation memorable and succeeded.

  • Stayed: September 2013, travelled with family
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Thank Gail A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith M, General Manager at Courtyard by Marriott Alexandria Pentagon South, responded to this reviewResponded 28 September 2013

Thank you for your review. I am pleased to read that my staff was able to exceed your expectations during your vacation in the DC area. I will gladly share your service comments and room comments with the front desk staff and housekeeping staff, they will be pleased to hear this feedback. We look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2013

Great location! Clean room! We didn't have a fridge in our room, which was a bummer, but the price made up for it! Service was excellent! Breakfast buffet was also delicious. The people at the front desk were very nice. I would stay here again!

  • Stayed: September 2013
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Thank ashleypmay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith M, General Manager at Courtyard by Marriott Alexandria Pentagon South, responded to this reviewResponded 23 September 2013

Thank you very much for your review. I am pleased to see that you enjoyed your room and the food in the Bistro. I will be sure to share your comments with the front desk staff, I know they will be pleased to hear your comments. We look forward to your next visit.

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Reviewed 14 September 2013 via mobile

Extremely attentive staff, who upgraded us free of charge after noting we had 2 kids and wanted a little more space. Great food in a really pretty lobby, renovated within last couple years. Front desk staff and housekeeping were awesome in helping us locate a dear, over loved stuffed animal that our son would have desperately missed, as it get stuck in some sheets after our first night. They spent at least an hour digging through piles and piles of sheets to find it. Thank you!!

  • Stayed: August 2013
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Thank Skinsey123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith M, General Manager at Courtyard by Marriott Alexandria Pentagon South, responded to this reviewResponded 23 September 2013

Skinsey123 -
Thank you for your review of your recent stay with us. We enjoyed having you and your family with us. I will be happy to pass along your comments regarding the lost and found stuffed animal to the front desk and housekeeping staff. We hope to see you and your family with us again soon.

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Reviewed 6 September 2013

We had a group here for a weekend conference, followed by a week of training. For any venue this is a stressful experience. Courtyard Alexandria Pentagon South was fantastic! They assisted with all the crazy requests that our people made. The staff were always friendly and helpful. The rooms were great. The only comments our people made were praising the hotel and its staff. I highly recommend this hotel to anyone - whether a individual or a family up to a full group. They rate as Excellent!

  • Stayed: September 2013, travelled on business
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1  Thank Tripp M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith M, General Manager at Courtyard by Marriott Alexandria Pentagon South, responded to this reviewResponded 23 September 2013

Tripp M. -
Thank you for the review of your recent stay. It was a pleasure having you and your group with us. I am pleased to hear that the staff you encountered was able to accomodate your requests. We hope to see you again soon.

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Reviewed 29 August 2013

My husband and I stayed at the Courtyard Alexandria Pentagon South for 3 nights. We were very unfamiliar with the area and was treated so very nice. Stephanie helped us when we arrived with a quick trip to New York City. She got us connected with our travel and hotel in New York. She went out of her way to help us. She treated us so special. Also, Beza helped us so much with our tour and arrangements in Washington. She went out of her way to do everything that she could do to make our trip so perfect. The hotel was so clean and all the staff were very friendly and made our trip so enjoyable. We were on a 2 week vacation and this hotel was the nicest and had the best staff of any hotel we stayed in. The rate of the hotel was also the best we found. I can't say enough about this place and are so thankful for Stephanie and Beza being there for us. Marriott should be very proud of this hotel and all the staff. Thank you Beza and Stephanie for taking such good care of us. I don't know what we would have done without you two!
The Whitlow's

Room Tip: We were on the 9th floor and we were very pleased. There is a washer & dryer on the 2nd floor that was very clean and nice, so if you want to be close to the laundry you may want to choose 2nd floor.
  • Stayed: August 2013, travelled as a couple
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Thank Jenny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith M, General Manager at Courtyard by Marriott Alexandria Pentagon South, responded to this reviewResponded 1 September 2013

Thank you for an excellent review. I am very happy that we were able to accommodate you during your vacation. I am very pleased to hear that Stephanie and Beza were able to assist you as they did. I will happily share your comments with them and the rest of the staff. I know that will appreciate such wonderful comments about them. We look forward to having you stay with us again on your next visit to the DC area.

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