The front desk employees are very unhappy and make it well known. Do not ask for anything. Do not expect them to be apologetic if they cancel your room key or give your room to another person while you are still using it. Expect to feel as if you are inconveniencing someone if you are planning to take their complimentary shuttle to the airport. Expect to overhear disagreements at the front desk between employees. I even got an eye roll at one point.
On the positive side, Tim at the bar is fabulous. The meeting room/restaurant staff are great. The cleaning staff is great (except for one of our party who had a pair of pants disappear - wwhhhaaaatttt????). The rooms are nice, beds comfortable. Too bad you feel so unwelcome when you arrive and unappreciated when you leave.
- Official Description (provided by the hotel):
- Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Suites Old Town Alexandria Hotel Alexandria
- Sheraton Hotel Old Town Alexandria
- Alexandria Sheraton
- Sheraton Suite Old Town Alexandria
- Sheraton Alexandria