Overall we had a really good experience. Housekeeping responded very quickly to our requests for extra towels and blankets. Club lounge was part of our reservation - excellent staff, good food, great service. We were amazed at how quiet the hotel was even with the airport 3 miles away. A grocery store is about a block over from the hotel which is a great option for food and snacks. Laundry is FREE which was a very nice surprise. The shuttle leaves every half hour which worked great for us getting to / from the airport metro as we spent a lot of time in DC. The beds were very comfortable. You have the option to get a food coupon instead of housekeeping for each day not used. We didn't take advantage of that but it was a nice option. We also requested down-free bedding in advance and they honored that request. One time after a long day in DC we waited for the shuttle at the airport and the shuttle was full. I called the hotel and they confirmed they had already sent an extra shuttle out right away and we only had to wait about 5-10 minutes instead of 30.
Wifi isn't free but cell service is fine so not a big deal. There are new computers and a printer in the lobby that are available for use. The only quirky thing is the key to the room but once you get the hang of it, it's not a big deal. Great stay, would stay again!
- Official Description (provided by the hotel):
- Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more less
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- Also Known As:
- Sheraton Suites Old Town Alexandria Hotel Alexandria
- Sheraton Hotel Old Town Alexandria
- Alexandria Sheraton
- Sheraton Suite Old Town Alexandria
- Sheraton Alexandria