October 9-11, 2010
We originally planned to go to the Virginia Wine Festival in Old Town and compared hotels in the area close to where it was held in 2009. After booking Sheraton’s Better Tomorrows - Stay One Night and the Next is 40% Off (code ZB4) we found out the 2010 Wine Fest was canceled. There is plenty to do in and around Old Town without the fest, including the Saturday morning Farmer’s Market on the Square, great restaurants and shopping, and seeing the beautiful building architecture.
Sheraton Suites is clean and well maintained. A wedding party was checking in ahead of us. There were two women working the front desk, the one with the accent seemed harsh, we watched her turn two people away from the desk and her voice was not what I consider customer friendly. I thought it was an issue with rooms not being ready (this was at 2:00 pm, official check in is listed as 3:00 pm, but we all know that hotel rooms are usually ready early.) She did say the hotel was fully booked for the weekend. We moved to the other woman’s line and heard the woman with the accent take a phone call from someone who had booked through Expedia and was trying to cancel their reservation. She seemed to enjoy telling them that she could do nothing for them and that she IS the manager. All of that may be true but she seemed to relish the audience in front of her hearing her conversation. Unnecessary drama and unprofessional.
Like another reviewer we had trouble with our room key working in our electronic lock but after 3-4 tries it would finally unlock our door. The suite was laid out well and very clean, we had a nice view across the Old Town skyline. We searched around and found the ice/vending machines, the pool and work out room are on the second floor, there’s a verandah outside the pool where you can sit and have drinks or lay out in the sun. The pool is huge for a hotel pool and enclosed for year round use. There was also a Jacuzzi beside the pool. The bar was a good place to have an evening drink before heading downtown, bartenders were very accommodating. The morning breakfast buffet is a great deal, only $5.00 for hot and cold selections, coffee, juices. We didn’t have any other meals here but only because we were on the go and away from the hotel during mealtimes. Their advertised specials sounded very reasonable and the atmosphere in the restaurant is as nice as the Loews Hotel in Annapolis.
We used the hotel’s shuttle service to take us downtown for shopping and to National airport to catch the metro. Very convenient and friendly service by their drivers. The hotel’s underground parking ($22/day) was protected at night with a chain door. You need your room key to get in and out of the parking but if you forget it, there’s a button to push for the front desk to open the gate. Close by is a Royal Restaurant where friends who stayed in another nearby hotel ate and said was reasonable and had good food. Trader Joe’s is within walking distance, you can get bottled water, sodas, and anything else grocery related. We bought a few bottles of wine and had one out on the hotel patio one evening along with a cheese plate. They also have beer, import and domestic. Giant has a store nearby, as well.
Overall, I’d recommend this hotel to anyone staying in Old Town Alexandria. We’d gladly return next year if the VA Wine Fest 2012 was up and running again.
- Official Description (provided by the hotel):
- Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more less
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- Also Known As:
- Sheraton Suites Old Town Alexandria Hotel Alexandria
- Sheraton Hotel Old Town Alexandria
- Alexandria Sheraton
- Sheraton Suite Old Town Alexandria
- Sheraton Alexandria