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Courtyard Arlington Crystal City / Reagan National Airport
Ranked #32 of 51 Hotels in Arlington
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“alright”
3 of 5 bubbles Reviewed 29 May 2014

The hotel is alright..The cookies are delicious and warm.The rooms are average.The building is an older on but.It is clean.The staff is very helpful and friendly.The food was good but expensive.Did not get to the revolving resturant but friends did.They said the view was breathe taking.

  • Stayed May 2014, travelled solo
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 777rosannas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWI-CYTD, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, 16 June 2014
Thank you very much for the review and feedback. I am happy to hear that you enjoyed your stay and the amazing views that the hotel has to offer. Looking forward to your next visit and stay with us.

Chris Zanzano - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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454 reviews from our community

Traveller rating
    122
    183
    92
    38
    19
See reviews for
93
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168
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Portuguese first
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  • Spanish first
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English first
Lynchburg, Virginia
Level Contributor
256 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

My wife and I stayed here on Saturday night May 24 and had a very good visit. The staff is very friendly and helpful. This was the Memorial Day weekend gathering of Rolling Thunder and in spite of the hotel being almost sold out the hotel handled the large number of guests just fine. The rooms are very nice and noise was not an issue. If you are driving it is a little tricky to find because of the way the streets run.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChamL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWI-CYTD, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, 11 June 2014
Thank you for your review and I hope you enjoyed rolling thunder in DC. Very happy to know that we were able to exceed your expecations and you enjoyed your stay with us. Thank you again and we are looking forward to your next stay with us.

Chris Zanzano - General Manager
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Bern, Switzerland
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

I stayed two nights during a long weekend in Washington DC.
This hotel is very good, very friendly and professional staff, check-in in few minutes, and check-out in few seconds. Room was very clean, fresh and large enough.
Courtyard Arlington Crystal City in located in nicely located but nothing is reachable by walking distance.
Staying in this hotel you have the choice of two shuttle bus, one Airport-Hotel-Airport and a second Crystal City Metro Station-Hotel-Crystal City Metro Station, both run frequently. From Crystal City Metro Station you can reach Pentagon City, Washington DC, Alexandria, Arlington and many other attractions by using Metro service.
In conclusion; very good hotel, with recommendations.
I will stay there again if travel plan required.

  • Stayed May 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank yamatthey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWI-CYTD, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, 11 June 2014
Thank you very much for your review. I am happy that the hotel was able to meet your needs and expectations for your travels. We are looking forward to your next stay with us.

Chris Zanzano - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 11 May 2014

This is my second time choosing this hotel, and with good reason! The place is close to several metros including a shuttle, there is plenty of restaurants and shopping within walking distance, the rooms are large and clean and the staff is great. I was on a business trip, that was unfortunately divided into two separate stays. I would have loved to stay both legs of the trip, but unfortunately since it was a business trip i had to stay within the government rate! I can't say enough good things about this hotel. Maria who was in charge of my room during this time was so unbelievably friendly every time I ran into her in the hallway. The staff at check in is always courteous and quick. The room is huge and clean and it was a great 11 night stay. I will always choose this hotel in the area when given a choice!

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MsBellaBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWI-CYTD, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, 11 June 2014
Thank you very much for the great review! I am so pleased to know that all the assocaites and Maria were able to exceed your expectations! We take alot of pride in our hotel and the service we provide. Looking forward to seeing you on your next visit to the Crystal City Courtyard.

Chris Zanzano - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
65 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 10 May 2014

Location: This location is very inconvenient to Metro but super close to the airport. Next time, I will stay closer to a Metro stop for more convenience.
Room: It would be nice to have paper/pen on desk and the chair at the desk is too low at the highest setting. The bathtub was dirty (see photo). It is nice to have a refridgerator. The staff is friendly. Would be nice to have a room safe. Super comfy bed. I received a bathmat as one of my bathtowels one day.
Fitness Center: The first day, there were no sanitizing wipes. The second day, there was an empty container. Finally, the third day there was a full container. The pool isn't open until 4:00, which omits a morning swim. The fitness center was not busy during my use, which was very nice. The lights are on motion sensor, so they would turn off during my work out but the emergency lighting was just fine.

Room Tip: Select room away from elevators
See more room tips
  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cgerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWI-CYTD, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, 14 May 2014
Thank you very much for the response adn I apologize for the dirty tub that you showed in the photo. Please know that this is not the norm or expectation and I have reached out to my housekeeping team to fix this issue ASAP. I will also be adressing the motion sensor lights in the exersice room. Really happy that you thought the bed was super comfy and the staff was friendly.

Chris Zanzano - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
74 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 9 May 2014

Good Price Good Value. Paid $75 priceline and was very good value. Clean, great service great location lots of travel options, Right across from airport. Highway next door pretty loud but worth the price.

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dman58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWI-CYTD, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, 11 June 2014
Thank you for the review. I am happy that the hotel was able to provide you great customer service and the location was ideal for your needs. We are the perfect location for guests traveling to the airport.

Chris Zanzano - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 9 May 2014 via mobile

Elevator machinery resonates through the structure so take era plugs if you sleep lightly. Happy hour at bar did not have the advertised special so charged full price for bottled beer. They give platinum folks a nice coupon and points but don't honor the coupon. Front desk help argumentative and unhelpful regarding the language on the coupon. Stay elsewhere if possible.

Stayed May 2014
Helpful?
Thank Rmunro3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWI-CYTD, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, 11 June 2014
Thank you for your review and my apologies for the noise form the elevators. The hotel will be looking into the issue to reduce any noise for our guests.

Chris Zanzano - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Arlington Crystal City / Reagan National Airport

Property: Courtyard Arlington Crystal City / Reagan National Airport
Address: 2899 Jefferson Davis Highway, Arlington, VA 22202
Region: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Arlington
#30 Business Hotel in Arlington
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Arlington Crystal City / Reagan National Airport 3*
Number of rooms: 268
Official Description (provided by the hotel):
Located in vibrant Arlington, VA the Courtyard Reagan National Airport Hotel offers ideal accommodations for vacations and business trips alike. This hotel in Crystal City is only half a mile away from DCA Airport and with complimentary shuttle service to the Crystal City Metro Rail Station, the tourist attractions in and around Washington, DC are at guests' fingertips. The hotel is also just minutes to area businesses and government agencies, including the Pentagon, PBS, Boeing, Lockheed Martin, Northrop Grumman and IBM. Amenities at this Crystal City, VA hotel include a redesigned lobby with flexible work spaces, free Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The Bistro provides enhanced food and beverage offerings in the morning and evening dinner service with cocktails. Enjoy comfortable accommodations with flat screen TVs and luxurious Marriott bedding. Break away from business as usual at the Courtyard Arlington Crystal City Reagan Airport (DCA) Hotel. ... more   less 
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Also Known As:
Courtyard Arlington Crystal City/Reagan National Airport Hotel Arlington
Arlington Marriott
Arlington Courtyard

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