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“Good location, great price”

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Comfort Inn Ballston
Ranked #24 of 51 Hotels in Arlington
Certificate of Excellence
Raleigh
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good location, great price”
Reviewed 15 March 2014

This hotel had friendly staff, a welcome receptionist and free parking ( a plus in this address) however the public lobby bathroom was disgusting and needed cleaning. It was the only one on the first level. Plus the water was not working in the sink. After a five hour drive it would have been nice to for me to wash up without gagging. The bedroom was fine, tidy and comfortable. However I am not going back anytime soon.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Travelingaddicted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManager0210, Front Office Manager at Comfort Inn Ballston, responded to this review, 18 March 2014
Dear travelingaddicted,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. The front desk agent on duty promptly told me of your experience and we worked quickly to alleviate the problem. In addition to our cleaning, maintenance was called to check the motion detector on the faucet to make sure it is in working order and do any necessary repairs.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Tim Mastromichalis
Front Office Manager
Comfort Inn Arlington at Ballston
703-247-3399
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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439 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
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English first
NC
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 March 2014

My family stayed here this past January for a trip to DC. It was in a great location. We took taxi's into DC since parking is terrible. They have a shuttle to the Metro but it was too crowded and they only offered on trip per hour.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Durmiree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManager0210, Front Office Manager at Comfort Inn Ballston, responded to this review, 18 March 2014
Thank you for taking the time to comment. We appreciate your feedback regarding our hourly shuttle service to the metro and ensure you that we will look into ways to ensure all our guests have satisfied and convenient experiences with our shuttle. We hope to see you next time you visit the Washington DC Area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
south carolina
Level Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 6 March 2014

Based on reviews on this website this motel has had some renovations so I was interested to see what had been improved. I had stayed at this motel a year ago when the renovations were just beginning. Not wanting to get in the middle of renovating I called and asked if the renovations had been completed. I was told they had completed the lobby area and breakfast area and had not yet begun renovating the rooms. I was surprised since it had been a year that completions were limited to such a small area. After spending several nights there last week I can honestly say the time and money spent on renovating was a total waste. The business area or computer has been moved out of the lobby and into its own area which is a good thing but I did not use it this time. The lobby was sufficient before and just looks newer now, no major improvements. The elevators have not changed. The breakfast area looks new and has some new tables and chairs. Unfortunately most of the new is a main table down the center of the eating area with bar type chairs. This type of setup does not work for the handicapped or physically challenged. The regular height tables and chairs were all against the windows which in winter made for a cold seating area and food that quickly became cold. If the area was full there was no room between chairs for people to walk through. The lighting was somewhat dim also. The food was below average with the same eggs from a microwave bag and greasy sausage every day. Cereal choice is beyond limited and the waffle batter is a bit watered down so the flavor was weak. Their juice is always the best thing. And of course there is the usual carb tray of dry doughnuts and cheap pastry.
The room was average with no changes from the past. The beds were comfy and clean. The bathroom is small but works ok. The lighting in the room was terrible and we did not get the morning sun as we have had in the past there. The worst part of any changes in the rooms was the change to the smaller cube type fridges with the microwave on top. These small fridges are of course located on the floor and with them that small it was impossible to see in it at all or to actually reach it. Once again for the physically challenged this was terrible. Also the fridge froze everything we put into it even though we turned it way down on temp which actually made it pretty much useless. The microwave and the fridge share the same electric plug with the TV so do use all three you have to unplug one and remember to plug something back in.
This motel however is one of the few, if not the only one, in the area that does offer free parking. That is a big draw for them. The reception staff is friendly and helpful.

Room Tip: If traffic noise bothers you then ask for a room facing the court/inside area. However these rooms a...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunburst83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Black Mountain, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 January 2014

We are seniors traveling with another couple. We always look for good value and this motel was certainly a good value, especially for being so convenient to DC. The room was clean and comfortable, though the bathroom a little small. It was very quiet even though it was very close to the highway. Free wifi, parking and breakfast as well made it a great deal. The staff was great! There are lots of interesting restaurants in the neighborhood, and metro station about 4 blocks away. The neighborhood felt very safe - lots of jogging folks of all ages. We don't need a lot of amenities so the motel was excellent for our needs.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AAfussytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manheim, Pennsylvania
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 January 2014 via mobile

Room was more than adequate. All the amenities were there. Staff was friendly and room was very clean. You can't beat the price and it comes with breakfast. Very easy to go into DC. There is a covered parking area and a small fitness room.

Stayed January 2014, travelled with family
Helpful?
1 Thank Eileen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denton, Texas
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 January 2014

Free breakfast, wifi, and parking are perks not to be ignored in this area. Rooms were good, clean, but traveling as a family of four, we would have preferred queen beds in the double room instead of full-size beds. Still a great value. Only a 10 min walk to Ballston metro station, and right on on-ramp to 66 for asy access to DC. Staff were very friendly and helpful on checkin and at breakfast. Would stay here again, especially if traveling on business.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KDC0726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 December 2013 via mobile

Great price, and awesome location however it is still in need of a renovation, especially to the rooms, which need new carpet. Breakfast was okay, however seeing eggs come out of a bag was kinda off putting. Still it's okay for an overnight so long as you can get it for less than 100 a night.

Stayed December 2013
Helpful?
1 Thank sglbgg23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManager0210, General Manager at Comfort Inn Ballston, responded to this review, 30 December 2013
Thank you for taking the time to review us. It is reviews like yours that give us valuable feedback on areas which need improvement. As of August 2013, we completed a major renovation of our lobby/public areas and plan a renovation of our rooms in the future. We appreciate your insights and hope you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Ballston

Property: Comfort Inn Ballston
Address: 1211 N Glebe Rd, Arlington, VA 22201-4800
Phone Number:
Region: United States > Virginia > Arlington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#14 Family Hotel in Arlington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Ballston 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Comfort Inn Ballston Hotel Arlington
Comfort Inn Arlington
Arlington Comfort Inn

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