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“Tired travelers”

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Comfort Inn Pentagon City
Ranked #41 of 51 Hotels in Arlington
Level 5 Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Tired travelers”
Reviewed 4 July 2014 via mobile

My grandson and I checked in at 2:30 a.m. after a long flight from Oregon. The room was very clean. The staff compassionate and very sweet. This hotel is more upscale than people realize and the location was safe. I would stay here again anytime!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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290 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
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English first
Level 5 Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 June 2014 via mobile

I was in a room on the second floor. Very tired hotel, entry door beat up and needs painting, beds clean, carpet old, office chair torn. On the plus side, fairly spacious, good internet, breakfast ok. I would pass unless in a pinch.

Stayed June 2014, travelled on business
Helpful?
Thank Nancy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Arlington hotels

Saint Louis, Missouri
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 June 2014

My family and I stayed at this Comfort for three days. The hotel is run down and in sad shape. The property is not maintained well on the outside nor inside. Upon arriving there were two columns of hundreds of ants climbing up the two main outdoor columns, the woman on duty said she would make a note however it did not appear anything was done with this infestation. Upon entering the room there was a musty odor (urine mixed dried carpet smell). We asked for another room but 'nothing was available'. We explained about the odor and were told that housekeeping would take care of the situation. On the second night we bought a wick solid to mask the odor. We had a 'king suite room' and discovered the cable for the TV ran across the room under the carpet which we stepped on especially in the evening. The bathroom door would not close entirely. The furniture in the room was cracked and there were stains on the fabric furniture. The elevator had several broken pieces including the 'chair-rail' metal bar. I brought this to the attention of the from desk several times. It was not fixed. There is a bus shuttle that runs about every 30 minutes from the hotel to the METRO station which was perhaps the most dangerous part of the trip. After seeing the DC sites we came from downtown to catch the shuttle back to the hotel. Tired, hot and ready to settle in the hotel we were crowded into the shuttle. There were five of us. My adult sons and my daughter-in-law. The driver said there's room in the back for them in the back. We thought there were seats 'back there' but as the driver got into his drivers seat, my sons and daughter-in-law had to sit in the location where the luggage normally sit. They said something but the driver took off before we could exit the van. They rode back to the hotel on the floor, without seatbelts, without air conditioning flow with a driver that took his passengers safety for granted. He was not only unsafe but rude and condescending during the trip. When we finally arrived at the hotel we exited out the back exit. There was a canopy of glass covering the exit. The glass above your head is broken and crushed. When we checked out of the hotel I explained all the situations to the clerk and was handed a comment card and were told to fill it out and drop it in the box. I feel that consumers need to get an accurate idea of this hotel. I hope this explanation here will alert others to the conditions of the hotel and the need for management/owners to get this property in better shape and make safety of the patrons who ride the shuttle to be aware of the dangerous conditions that exist. Please look elsewhere for a hotel that cares for its customers!

Room Tip: Before you actually get into your room, check it out and have alternative hotels in mind if the hote...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RTRLANCER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 June 2014

I stayed in this Comfort Inn on a school trip. There were ants everywhere. Also, the room smelled horrible. WE HAD TO WASTE OUR PERFUME ON THE ROOM BECAUSE IT SMELLED SO BAD. In addition, we had to go through our beds checking for bugs. Also, the toilet broke multiple time. DO NOT STAY HERE. I cannot say anyhting more but yet the breakfast was terrible. Words do not express how bad it was.

Room Tip: Do not rent a room here
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Emily O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado, USA
Level 6 Contributor
121 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 11 June 2014 via mobile

I went to shop around and weigh between prices and conveniences. This lodging fitted both of my criteria. It was cheaper and had a lot to offer versus the fancy and/or close to DC. There's a shuttle that will drop and pick you up from a subway station. That subway will take you near attraction areas in DC for a fee. Buy the refillable PLASTIC card for $10 and not the unrefillable paper card for $20. Finding this lodging was a challenge. It is shared with Best Western and the lodging is way at the back. You can see this tall building when coming in from the freeway. We found this lodging from the back entrance and not the front. The front desk was nice and helpful. I was asking so many questions regarding the area. Judy gave us the very top floor and the hallway is clean. We had an issue with our key card in which one out of two worked. That was good enough. The room is clean and had a micro/fridge. The only pet peeves of ours were one shampoo for family of four for 3 days and only two small condiments for coffee of two for each day. We learned to drink our coffee with less sugar...candida degrowth. We also could hear people's conversations outside our door. Shuttle drivers have different characters. Some were cool and some were quite which need to pry out informations from them. I was told it takes $30 one way for a taxi. Shuttle was either free if you don't give a tip or cheaper if a small tip for token of appreciation. The lodging is not a walking distance to any stores but about a mile away driving. The problem we ran into was the road towards the stores were confusing. It doesn't jive with our Garmin nor our Android GPS. Get a print out of the map and review it before going. I can't say anything about breakfast or not much about their swiming pool since we didn't get a chance to use it. The swimming pool and "convenient" store is shared with BW. Talking about the lodging's store, it's 24 hours, old, near empty, cup of noodle, sodas, snacks, and very expensive. The lodging is very near I-95 Fwy.

Stayed June 2014, travelled with family
Helpful?
1 Thank Travelers330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

I did not know prior to arrival that half the motel would be filled with drivers for the DC Bike Rally, but it was hardly noticeable! Our room on the 2nd floor above the entrance was very quiet and the guests were very friendly and courteous. Traffic around the motel, and also on the highway was not a problem, Staff was super friendly. Breakfast was great. Furnishings were great but mattresses too soft. Structure seemed old and in need of updates, but very well kept and clean. Restaurant was too high priced for us, but staff gave us info for the nearby food court. Instead we ordered delivery from the brochures in the room and had prompt room service. Great place to stay!

Room Tip: Outlets are few and hard to reach. Take a power strip or extension cord to charge your mobiles. (and...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank dianalouma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmedabad, India
Level 6 Contributor
97 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 21 May 2014 via mobile

Hi there
We reached here at 930am.way before check in time of 3pm.
The receptionist swiped our card but did not tell us how much she went for! Resulting in that much less money on card to spend.
We were travelling with our infant child still no consideration was taken for an early chexk in especially qhen we had a early check out at 230am in the morning.
The room was very ordinary in.lieu of what we had paid for.
We were so tired we asked her to take fees and let us check in but to no avail.
The breakfast was not fresh.
Resulting in bad stomach for both of us.
Will never stay here nor advise anyone to stay.
The entry to the hotel is so confusing you never know where to enyer or exit from.
Our pickup as well was confused.
A big zero to the front.staff.

Stayed May 2014, travelled with family
Helpful?
4 Thank kennychristian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Pentagon City

Property: Comfort Inn Pentagon City
Address: 2480 S Glebe Rd Bldg 2, Arlington, VA 22206-2576
Phone Number:
Region: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 51 Hotels in Arlington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Pentagon City 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Comfort Inn Pentagon City Hotel Arlington
Comfort Inn Arlington
Arlington Comfort Inn

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