I read the negative reviews and was concerned. However, at the late date we reserved, this was the only hotel we could get for $150/night near DC, where others were $300.
Had seen the manager's responses to poor reviews and it seems like they are really trying to do better.
We reserved a room with fridge and microwave, which were not there upon arrival. A call to the front desk had them delivered within 15 minutes. The room was clean and updated, with quality and quantity of towels on hand. The scent of the air freshener was a bit overpowering, but dispersed quickly when opening the door. The beds were MOST comfortable.
The front desk staff was friendly and informative, the shuttle service to DC was right on time, and second and third shuttles were added when the amount of residents was too large. Breakfast was great, with waffles, scrambled eggs, cereals and bagels/muffins. The orange juice could use a kick up in quality.
Don't know if this hotel could become four star due to the 2-story motel design with outdoor entrances, and no handrails on the short stairways coming to ground level. Overall, a solid three stars.
- Official Description (provided by the hotel):
- Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, a business center, Full Hot American breakfast daily, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more less
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- Also Known As:
- Best Western Pentagon Hotel Arlington
- Best Western Hotel Pentagon
- Arlington Best Western
- Best Western Arlington