We stayed here for the first leg of our vacation and we couldn't wait to leave. First the a/c was not working well. We called to complain and the front desk said no one was here to look at it and they would bring up a fan. They never brought up a fan. The same night we noticed that there were no towels. We had to go down and get them ourselves. The hotel room and dining room look run down. There is a lot of water damage in the ceiling. The free breakfast was ok. The last straw was the black mold in the ice they gave us. This place needs to be cleaned and have better night staff.
- Official Description (provided by the hotel):
- Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, a business center, Full Hot American breakfast daily, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Pentagon Hotel Arlington
- Best Western Hotel Pentagon
- Arlington Best Western
- Best Western Arlington