This hotel is clean; however, if you are hard of hearing or deaf, not a friendly hotel and the amenities including the TV's are not deaf/heard of hearing friendly. The staff is not understanding of deaf/hard of hearing issues and are not aware of the proper way to communicate with such. The room deadbolt lock broke sometime between leaving after the first night and coming back the to stay for the second evening. When I told the staff they were like ok. Did not care that it made me feel uncomfortable. The air conditioner in the room did not cool the room down very much either and it was just really humid in the room. The breakfast, was ok if you like over cooked and dry eggs or under cooked runny eggs and no options for types of bagels, or under cooked sausage. It was not my type of breakfast, I have had better at other Best Westerns. I paid $180 for two nights and that was way too much for this hotel. I will not be staying at this hotel again.
- Official Description (provided by the hotel):
- Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, a business center, Full Hot American breakfast daily, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more less
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- Also Known As:
- Best Western Pentagon Hotel Arlington
- Best Western Hotel Pentagon
- Arlington Best Western
- Best Western Arlington