This is my second time staying at this Hyatt and in my first review I complained about being required to pay for the internet. I have since stayed at other DC area hotels, and now realize that this is pretty standard.
I stayed here when my flight was canceled during the recent snow storm. The staff were so friendly and nice, and very sympathetic to my lost luggage, etc... My room was incredibly quiet--I didn't hear any noise at all, even with the ice machine and elevators being located nearby. I had a very peaceful, good night's sleep--the bed was SO comfortable.
I ate at the restaurant for dinner, which was quite busy with all of the stranded travelers. I ordered a diet pepsi, and it took quite a while to receive. I was just so happy to have a warm place to stay and a good meal on the way, that I wasn't really concerned about it. The server finally came, out of breath, and brought me two cans of diet pepsi. She said she was having trouble changing the syrup on their machine, so she ran out to the corner store to buy the cans for me! I would have been happy to order something else, but wow, that is really customer service for her to run out in the snow storm to bring me soda.
The meals that I had at the restaurant were really wonderful. For dinner that night, I had a pasta meal with artichokes, spinach and mushrooms. For lunch the next day, I had a club sandwich with a fried egg. Both of these meals I would recommend.
One more comment, the driver of the shuttle did an absolutely fabulous job of driving through the snowstorm. He was very careful and steady. I was so grateful that the hotel shuttle was still running, because the taxis and metro had shut down.
I can't say enough about the kindness of the Hyatt staff and the comfort of the hotel--highest recommendations!
- Official Description (provided by the hotel):
- Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more less
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- Also Known As:
- Hyatt Regency Crystal City Hotel Arlington
- Hyatt Regency Arlington
- Hyatt Arlington