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“This is the best Ritz-Carlton ” 5 of 5 bubbles
Review of The Ritz-Carlton, Pentagon City

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The Ritz-Carlton, Pentagon City
Ranked #3 of 51 Hotels in Arlington
Certificate of Excellence
Birmingham, Alabama
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“This is the best Ritz-Carlton ”
5 of 5 bubbles Reviewed 27 October 2013 via mobile

My husband and I checked into the Ritz Carlton on Friday, October 25 for the Marine Corp Marathon on Sunday. We were greeted by the Bellman who had a warm smile and demeanor as he escorted us to the check-in desk where we were promptly checked in even though we arrived two hours early. The suite we stayed in is on the 16th floor and offers an amazing view of the best of DC. We dined in the restaurant, Fyve, located in the hotel and were pleased with the entire experience. The staff was wonderful as was the food. The room service menu is expansive and delivery is fast. Every person on staff we encountered in the hotel was friendly and went out of their way to provide excellent service. The night before the marathon we realized we had lost 4 of the safety pins used to pin our marathon bibs on with and the CVS across the street was sold out . We called the front desk and she had housekeeping delivery them to our door within 10 minutes! That was above and beyond. Every single request, question, need, etc was met with an utmost attitude of providing superlative customer service. We would definitely say this is the best Ritz-Carlton we have ever stayed in- beats the one in Half Moon Bay and Naples, FL! That is saying a lot! We would like to say "Thank you!" to all the staff.

Stayed October 2013
Helpful?
1 Thank Adso25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,230 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Rockledge, Florida
Level Contributor
321 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 bubbles Reviewed 26 October 2013

No spa! The beds are okay, the one restaurant is okay. The club lounge is okay. Location is excellent and people watching is awesome, saw Colin Powell, lost respect for him with the comments on the Martin case but still fun to see. Lots of 4 star Generals. The pool on the website looks inviting. No, it is a lap pool, that is it. And did I say no spa? The beds are good but not great. And did I say no spa? Service and desire to please is excellent as always though.

Room Tip: Not sure it matters.
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  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank VowRenewalTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina, United States
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 25 October 2013

Great rooms and courteous staff as you'd expect with any Ritz-Carlton, but the biggest perk of this place is its direct connection to the mall. Go down to the lobby, take a right, and within two minutes, you're in a 4-story mall. It's easy to dash down and grab a bagel for breakfast and even bring it back to the room. There's also a metro station inside the mall, so even though you're not walking distance to the White House, you can get to DC without having to set foot outside.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Kelly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 21 October 2013 credit card Amex Cardmember Review

We stayed here for one night as we were moving out of one place and into another. Room was classic RC, well appointed with a great bed. Service was what you would expect from the RC brand. Lobby and restaurant are nothing spectacular to look at but food and service was good from the front desk staff. Used the gym, and it was excellent as far as hotel gyms go. Would definitely return if I needed a night somewhere in DC.

Stayed August 2013, travelled as a couple
Helpful?
Thank juelz1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Neck
1 review
4 of 5 bubbles Reviewed 13 October 2013

As usual with Ritz Carlton hotels, the staff are very accommodating and courteous. We stayed on the club level, so we got access to the lounge upstairs. They served an excellent breakfast each day, as well as delicious h'orderves during lunch and dinner. The staff were eager to make us comfortable, frequently offering to prepare any food or beverages we liked. I had forgotten my laptop charger at home, and one of them went out of her way to search the hotel for a compatible charger for me. As with the service, the rooms were as high-quality as you'd expect from a Ritz Carlton. There isn't much to say, except that they were clean and comfortable..

The one thing I didn't like about this hotel was the neighborhood. It is a good 20-30 minute metro ride from the heart of D.C., which is not a big deal except it means you have to commute whenever you want to site-see or dine out. The neighborhood in Pentagon City in the immediate vicinity of the hotel didn't have any great dining choices, bars, or cafes (at least that we could find). There was one desolate mall across the street, which didn't have much. Again, it's not a big deal, because the metro station is right outside the hotel, allowing you to go anywhere you want.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 October 2013

Stayed at the Ritz in Pentagon City and it's only 3 stops on the Metro from Reagan National. Out of Metro station go left and into mall. Go up one floor on escalator to a private entrance to the Ritz from the mall. The service on the 18th floor exec lounge area was exceptional. The room was excellent.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LeoQuin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 September 2013

Friday afternoon appetizers and cocktails at FYVE Restaurant Lounge in the Ritz-
Carlton, Pentagon City, is the perfect way to start a weekend. The food is superb, cocktails welcoming, but most of all the staff is always welcoming and really take time to genuinely converse. We had the good fortune of visiting with Bryan Haley, the Food & Beverage Supervisor who always is at ease taking the time to speak while simultaneously perfecting our dining experience. Thanks for a great time.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ppl6611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Pentagon City

Property: The Ritz-Carlton, Pentagon City
Address: 1250 South Hayes Street, Arlington, VA 22202 (Formerly The Ritz-Carlton Pentagon City)
Phone Number:
Region: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Arlington
#7 Business Hotel in Arlington
#7 Romantic Hotel in Arlington
#10 Family Hotel in Arlington
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ritz-Carlton, Pentagon City 5*
Number of rooms: 366
Official Description (provided by the hotel):
Along the banks of the Potomac River and only moments from Washington, DC, The Ritz-Carlton, Pentagon City offers a hotel experience that beautifully blends modern luxury and traditional touches. Here guests can enjoy easy access to historic monuments, world-class museums, fine dining and shopping. ... more   less 
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Also Known As:
The Ritz-Carlton Pentagon City Hotel Arlington
Ritz Arlington
Ritz-Carlton Arlington
Arlington Ritz-Carlton
Ritz Carlton Pentagon City

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