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The Ritz-Carlton, Pentagon City
Ranked #2 of 51 Hotels in Arlington
Certificate of Excellence
Lakeland, Florida
Level 4 Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Location”
Reviewed 27 July 2014 via mobile

A good experience as usual the people were 1st class but the hotel itself is a little tired. The shower backed up and the towels were worn. It is great to have a hotel atop the metro station and mall for accessibility. I did need to check in early as my flight was extremely early and this request was met with no issue.

Stayed July 2014
Helpful?
Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,452 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (217)
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London
Level 5 Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 July 2014

I had a nice quiet room at the back corner of the hotel. Rom had been de-feathered as I am allergic to feathers.

The only complaint I had about the room was that there was a huge scratch on the bedside cabinet. i did not complain as I liked the position of the room and it did not affect its functionality.

Service was very good. Conference people were particularly helpful and friendly.

Unfortunately i did not have time to run in the mornings, but a number of my colleagues commented on the excellent provision for runners of water, towel and map first thing in the morning.

Egg station at brakfast was particularly good with egges always perfectly done.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank GrahamN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oviedo, Florida
Level 5 Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 July 2014

We have stayed at this location before and find it very convenient for travel from the airport and access to the Metro. We were on the 18th floor and found the rooms well appointed and very clean. We found the staff to be very friendly but somewhat overwhelmed at times on the Club Level. The changes to the Club Level were very apparent with one person trying to accommodate all of the guests. We can't really complain because it is a vacation and someone was trying to meet our needs. They become your friends and it is very difficult to see them work so hard.

Room Tip: Flexibility in your scheduled time off can afford you a great rate on the Club Level.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank ssina1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 5 Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 July 2014

I have stayed at the Ritz Carlton at Pentagon city twice a year for the past 8 years for a meeting I attend. The location is ideal being two stops on the yellow line Metro from Natinal Airport. The staff are uniformly courteous and helpful. The exercise facilities are above average and open 24 hours a day. The rooms have everything I look for when traveling on business. It is a pleasure staying there. I highly recommend it.

Stayed June 2014, travelled on business
Helpful?
Thank Alan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia Beach, Virginia
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2014

I drove up from Virginia Beach and checked into the Ritz late in the evening. After a long 4 hour drive, it was refreshing to see smiling faces, courteous and friendly valet staff. The front desk was efficient and processed me very quickly. The valet brought my bags to my room and explained in detail all the amenities of the room, and some of the services of the hotel (e.g., 24/7 food service, etc). I stay at the Ritz whenever I have meetings at the Pentagon because it is very close - so I can either walk to the Pentagon or take the Metro Blue Line (One stop away for only $3.15 round trip). As a federal employee, I am entitled to the USG rate of $167.00 per day plus taxes. The overnight parking costs $35 per day. Great location to the Pentagon City Shopping Mall which is physically attached to the hotel. Great value all around. Internet is not free.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank VirginiaLightbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 July 2014

If you book at the right time, you can get a great value at this luxury hotel just minutes from DCA airport and close to great restaurants and all the DC attractions. Right on the Metro line, also plenty of cabs and convenient valet parking if you have a car. Excellent shopping in the adjacent mall. The food in the restaurant is excellent, although beware the inflated prices for drinks ($20/glass for wine). Breakfast is a must -- fantastic buffet with everything you can imagine, including omelets cooked to order. The only negative was some bad advice and poor directions from the concierge -- surprising for this hotel. Otherwise, a great experience. We stay here whenever we can if we have to fly in/out of DCA.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank 238PTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munster, Indiana
Level 6 Contributor
310 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 20 July 2014

This Ritz doesn't have the Palatial Grandeur of many of its other properties, but when in DC and getting a Conference rate, it was quite a good deal.
The rooms were comfortable and clean. The halls are like walking through a freezer (bring a sweater). Being on the Metro line and having a high end mall at your finger tips is really nice. There is really nothing else to do in this end of Arlington but shop and take the Metro to DC.
The staff was nice. Exercise facility small with a nice pool.

  • Stayed July 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank MamaG3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Pentagon City

Property: The Ritz-Carlton, Pentagon City
Address: 1250 South Hayes Street, Arlington, VA 22202-5000 (Formerly The Ritz-Carlton Pentagon City)
Phone Number:
Region: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Arlington
#7 Business Hotel in Arlington
#7 Romantic Hotel in Arlington
#10 Family Hotel in Arlington
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Ritz-Carlton, Pentagon City 5*
Number of rooms: 398
Official Description (provided by the hotel):
Located in one of Northern VA’s most desirable neighborhoods and connected to high-end shopping at The Fashion Center at Pentagon City, our hotel offers more than simply a prime address. A local influence is weaved throughout our hotel, from the artwork of Virginia artists that adorns the walls to the regionally sourced ingredients on our restaurant menus. The experience is unique to the Washington DC area. ... more   less 
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Also Known As:
The Ritz-Carlton Pentagon City Hotel Arlington
Ritz Arlington
Ritz-Carlton Arlington
Arlington Ritz-Carlton
Ritz Carlton Pentagon City

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