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“Very good conference hotel” 4 of 5 bubbles
Review of Sheraton Pentagon City Hotel

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Sheraton Pentagon City Hotel
Ranked #33 of 51 Hotels in Arlington
GreenLeadersSilver level
new england
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very good conference hotel”
4 of 5 bubbles Reviewed 20 November 2013 via mobile

I just attended a business conference with 450 of my colleagues. Some highlights from this particular property is definitely their staff. Most all employees that I encountered were friendly, attentive and hospitable. The food was great! Serving this large of a crowd could be overwhelming, but this hotel pulled it off. Excellent crowd control such as manually operating the elevators, adding additional shuttles and making sure there was staff available to make it all run smooth. The hotel bed was comfortable, but starting to give signs of age - tilted to one side. One hiccup: Internet was spotty.

All in all: great hotel

Stayed November 2013, travelled on business
Helpful?
Thank vmt123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,200 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (327)
Date | Rating
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English first
New Delhi, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 19 November 2013

I'm writing this review in the cold, drafty lobby. Not in my quiet room. Not in the bar where I just bought an $8 beer. In the lobby because it is the only place in the hotel where internet ... even for 2 minutes ... doesn't cost $12. Parking is $22. Really? Why don't they start charging for TV cable and hot water!?

Room Tip: Room 813 is on the traffic side - NOISY. Ask for a room on the other side of the highway.
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  • Stayed November 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank rhfahy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobSPCGM, General Manager at Sheraton Pentagon City Hotel, responded to this review, 26 November 2013
Dear Rhfany,

Thank you for taking the time to share your thoughts and experience with us during your recent stay at the Sheraton Pentagon City. I am sorry and disappointed that your stay fell short of your expectations. We do have a pricing structure that is very competitive in the Arlington/D.C. Metro market but I do understand that sometimes additional pricing can be a bit frustrating as I have experienced with the Airlines.

As I am sure you are an experienced traveler, you may want to look into package deal as many hotels offer value added inclusive pricing options that some Guests like to take advantage of.

Again, thank you for your feedback as it will help us gain additional understand our Guests needs.

Best regards, SPCGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Arlington hotels

Hollis, New Hampshire
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 19 November 2013 via mobile

I recently stayed here for a business training. The staff were wonderful. When I arrived I realized there was not a fridge in the room and as a nursing mom I needed somewhere to store my milk. Within minutes they delivered a fridge. Everyone was very accommodating throughout the weekend and always welcoming and trying to help. The room was decent and had all the basics. Short drive into the city and had shuttles to and from the airport.

Stayed November 2013, travelled on business
Helpful?
Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kaplan, Louisiana, USA
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 November 2013

Stayed for the Marine Corps Marathon. Was suprised to see that you are not able to walk many places. Freeways surround hotel so you are only able to walk in surrounding neighborhood. Only saw one eating establishment within walking distance. You are no more than a mile from the Pentagon, Arlington cemetary and Pentagon City but you must take a taxi to any of those places. I did not drive in but I did not see many places to park either. Nearby Pentagon City has a mall, large selection of eating establishments, and metra access which will take you anywhere in DC once you become comfotable using it. It was an adequate hotel for my purpose. It you have business in DC though, I would stay closer. Hotel staff were very helpful but the hotel guest info desk was never occupied. You always had to ask the front desk staff for help. Room was ok as I stayed on the 2nd floor which was street level. From past reviews, get a room higher up and the view is great. I was out of luck due to late arrival and the hotel being full of other runners. Street level was very noisy with traffic, motocycles and late night parties. Room was clean, AC worked fine, and bed was very comfortable. Just plan your stay to your need of location.

Room Tip: Do not get street level if at all possible
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  • Stayed October 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Chuck G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Dublin, Ireland
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 13 November 2013

Very pleasant room on the 14th floor (great view at this time of year as well) - location seemed to be a little isolated, but relatively easy to get a taxi (just not at 5 pm when everyone is looking for one); everyone very helpful during the visit - but having to pay $11.95 a day for (not very good) internet is a bit of a joke

Green Features: Like the bonus points on the loyalty card for not changing towels and sheets!
  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Barrington, Massachusetts
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed 6 November 2013

I stayed at this property on Monday night, November 4, 2013. The hotel is fine, the staff is courteous. However, I am constantly annoyed by the petty charges like $11.95 per day for wireless Internet access in my room. When traveling on business, I'm tired and want to relax in my room and surf the net. It's just aggravating that they are trying to hit me up for a lousy $12 to what amounts me to use my computer for an hour.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pixfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericksburg, Virginia
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 4 November 2013 via mobile

Lovely place. Front desk staff was exceptional. A lightbulb in our room had not been screwed in and it fell out and shattered on the table. We called just to let them know so the housekeeper would be aware and not get injured. They quickly offered us free brunch coupons. Nice touch.

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary Lou N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Pentagon City Hotel

Property: Sheraton Pentagon City Hotel
Address: 900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)
Region: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Arlington
#21 Romantic Hotel in Arlington
#29 Business Hotel in Arlington
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sheraton Pentagon City Hotel 3.5*
Number of rooms: 416
Official Description (provided by the hotel):
Enjoy familiar comforts and a warm welcome at the Sheraton National Hotel. With the Reagan National Airport, Metro Rail Station, downtown Washington D.C., and the Pentagon all just minutes away. ... more   less 
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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