I have stayed here multiple times over the past few years In general you know what kind of room you are getting with an Aloft. They are generally all the same with good standard amenities. Over the past few years they have even improved their pillows which left something to be desired but now are great. Their bar staff is friendly, but in recent months they have scaled back their menu and left the bartenders to do the cooking, which has both slowed down bar service and reduced the quality of the food and available options. Yesterday more than half the menu was out so they were sending guests next door to the Hilton Garden Inn which is across the parking lot (Ok I get it there was a snowstorm the night before.) My gripe with the hotel has to do with my last 2 visits there. On my last visit back in October, I was given a room that it was obvious either someone had just vacated or was still in. I didn't stick around to find out. I opened the door to see someone elses belongings, the smell of someone who had just gotten out of the shower and wet towels on the floor. I went to the front desk they prompty reassigned me to another room. I went with every now and then these things must happen it was just an accident. However Last night at 10:30, while we were sound asleep, we awoke to someone trying to get into our room because per the registration desk the system had showed that it was vacant and clean. One time its a mistake now two times, to me there is a problem internally at the hotel. The front desk clerk then called 20 minutes later to find out who I was and why I was in this mans room. While this does appear to be a internal hotel issue, I would strongly advise anyone staying here to lock up their valuables and double lock the door at night. Needless to say it was somewhat of a sleepless night, as having someone else walk into your hotel room when you are sound asleep is much like someone breaking into your house.
- Official Description (provided by the hotel):
- Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more less
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- Also Known As:
- Aloft Ashburn