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“Great place - great staff.”

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SpringHill Suites Ashburn Dulles North
Ranked #4 of 5 Hotels in Ashburn
1 review
“Great place - great staff.”
Reviewed 17 August 2014 via mobile

I stayed here for the second time since May with my senior softball team and love the place. The rooms are spacious and well appointed. I can't say enough good things about the staff - from the front desk to housekeeping to the breakfast area. The breakfast is very good. It's located in a quiet area and there's a Chic-Fil-A right across the street. The only negative is the very small pool, but that is far overshadowed by all of the positives.

Stayed August 2014, travelled with friends
Helpful?
Thank john h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Ashburn, General Manager at SpringHill Suites Ashburn Dulles North, responded to this review, 19 August 2014
How wonderful to hear that you were able to come back so soon to compete in the area again - thank you for choosing the SpringHill Suites in Ashburn again! We appreciate the positive comments very much and I will enjoy sharing them with my team. See you again soon!

Sincerely,
Hannah A
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253 reviews from our community

Traveller rating
    120
    85
    38
    8
    2
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99
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2014

This was our Young Women's Ministry retreat. I was with a group of 30; 24 of which were between 13 and 24. We had 11 rooms for 3 days and 2 nights.. All rooms and the hotel were clean and neat. The staff was helpful and made us feel welcome. The hotel location is convenient to Leesburg and Sterling. The rooms are very nice with a refrigerator, microwave, and small coffeemaker. Breakfast was very good. The scrambled eggs and sausage was delicious. Saturday morning I was very excited to see the waffle maker. I would stay here again.

  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank aapsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Ashburn, General Manager at SpringHill Suites Ashburn Dulles North, responded to this review, 19 August 2014
Thank you for your review - I am so pleased to hear that your youth retreat went well and you enjoyed your experience at the hotel. We are always excited to be part of our community and to be part of this event was an honor for us. We look forward to many more!

Sincerely,
Hannah A
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, Pennsylvania
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 August 2014

This hotel exceeded my expectations. For an extremely fair price, the king bed suite was spacious with a great bathroom set-up and a very convenient location. The staff was very courteous, and the complimentary hot breakfast was a nice addition. My only (minor) complaint would be that the walls must be quite thin as there was little I couldn't hear taking place in the neighbor's room. In general, though, it was a lovely experience and I plan to return to this hotel if I am in the area again.

  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank P6804BLcm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Ashburn, General Manager at SpringHill Suites Ashburn Dulles North, responded to this review, 6 August 2014
Thank you so much! We look forward to welcoming you back on your next trip.

Hannah
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Newton
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2014 via mobile

I stay here several times a year and am never disappointed. The property is well kept, clean, easy to access and comfortable. The staff are consistently friendly and helpful - Mark R is great Next exit west is Starbucks and HarrisTeeter grocery - best prices and excellent selection. Local/chain restaurants, shopping and subway within 15 min or less

Stayed July 2014, travelled on business
Helpful?
Thank IowaStateFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Ashburn, General Manager at SpringHill Suites Ashburn Dulles North, responded to this review, 6 August 2014
Thank you so much for writing a review following your stay with us. It's always a pleasure to hear from our regular guests and I love to be able to share great feedback with members of our team. Your comments will be shared with the team and with Mark and I know they will be as happy and as proud as I am.

Until your next visit,

Hannah A
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Virginia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 July 2014

Stayed here for 3 nights while in town to attend a wedding. Was very impressed. The rooms are nicely laid out and spacious. Very clean and quiet. We didn't hear a thing, even the jets flying overhead going to land at Dulles. The staff on all shifts were all very nice - especially the afternoon/night manager I believe he was. Never got his name. Young man in a suit with green tie. We had canceled one of our rooms and after we checked in decided we wanted it back. He reinstated our reservation - at the same low rate that I had booked months before rather than the current rate! Everyone else attending the wedding was staying in a block of rooms over at Lansdowne Resort where the wedding was. Well, we stayed 5 mins away for half the cost and the rooms were nicer! All we heard from the others were complaints about the rooms at the resort. Room small and dark, uncomfy bed, no fridge, small pillows. I said - you should have stayed with us over at the Springhill! And rubbed it in how comfy our accommodations were. We found the bed and the pillows to be SO comfy, even looked for tags to find out what kind they were. (Couldn't find any tags - still would love to know!) The ONLY complaint we have is that we were unable to use the pool. It is small and every time we went to use it, there were four kids who were splashing around and so loud and obnoxious we just left to try again later. I know kids will be kids but they were so rambunctious no one else could enjoy the pool. Well every time we went, they were STILL there, even late night just before pool closed. This of course has nothing to do with the hotel, but rather a serious lack of parenting (so rampant these days) at either getting them to pipe down a bit when other folks are there or at the very least getting them out of the pool for a little bit sometime during the day so others can enjoy. However, the parents weren't there which I also had issue with - some of the kids were definitely too young to be unsupervised in a pool. Obviously they were using the pool as a babysitter the whole time during their stay. Off my soapbox now about that - thanks again so much for the awesome stay Springhill! Will be back.

Room Tip: I think any room would be good. We were on second floor at the end, it was nice and quiet and we ha...
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank kacunningham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Ashburn, General Manager at SpringHill Suites Ashburn Dulles North, responded to this review, 6 August 2014
Thank you so much for taking the time to write a review following your recent stay with us. It was wonderful to hear that you enjoyed your stay so much and were able to share your experiences with your friends.

We are in the process of changing all our pillows in the hotel from regular sized to queen sized pillows and they are becoming a favorite with our guests as they definitely enhance the sleeping experience! The brand name for both sizes of pillow is BioShield.

We look forward to an opportunity to serve you again in the future,

Sincerely,

Hannah A
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waukegan, Illinois
1 review
Reviewed 25 July 2014

As the kids and I stepped into the room we were beaming with excitement. The rooms looked like the pictures online. Throughout the evening guest attendants were very nice. When we went for breakfast the staff was very helpful and asked lots if everything was good....he even took my plate away when I was done. If we are ever in this area again we will definitely stay the night.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Anisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Ashburn, General Manager at SpringHill Suites Ashburn Dulles North, responded to this review, 29 July 2014
Thank you for taking the time to review online your recent stay with us! I am so pleased to hear that our hotel, amenities and staff impressed you so much. We look forward to your next stay.

Sincerely,
Hannah A
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottesville, Virginia
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 June 2014

This was a very inexpensive, clean suite. The staff was very friendly and everyone from the cleaning staff to a manager that checked on using during breakfast was kind. The room had all modern amenities and a very cold mini fridge which we liked. We stopped by the Leesburg outlets on the way home as well, which are very close.

Room Tip: Not any paticually amazing views. 4h floor was very quite, but I imagine all are.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Redclimber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Ashburn, General Manager at SpringHill Suites Ashburn Dulles North, responded to this review, 15 July 2014
Thank you so much for taking the time the write a review on Trip Advisor. I was thrilled to read that you had an enjoyable and relaxing stay, and moreso to learn that our associates made such a positive impression on you. It is our pleasure to take care of our guests needs and we look forward to the next opportunity to do so.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Ashburn Dulles North

Property: SpringHill Suites Ashburn Dulles North
Address: 20065 Lakeview Center Plz, Ashburn, VA 20147-5900
Region: United States > Virginia > Loudoun County > Ashburn
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Ashburn
#4 Family Hotel in Ashburn
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Ashburn Dulles North 3*
Number of rooms: 132
Official Description (provided by the hotel):
SpringHill Suites Ashburn Dulles North is situated along Route 7 between Leesburg and Tyson's Corner. Free breakfast buffet, wired/wireless Internet, and transportation to Dulles International Airport. Come and enjoy our SpringHill Suites hotel, where each guest suite is innovatively laid out, stylishly furnished and smartly designed to give you the flexibility you need to work efficiently and relax comfortably. ... more   less 
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Also Known As:
Springhill Suites Ashburn Dulles North Hotel Ashburn

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