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“Convenient location, good breakfast buffet”

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Okura Act City Hotel Hamamatsu
Certificate of Excellence
Reviewed 18 December 2013

Interior Decor: Good sense of colors and furnitures
Exterior appearance: Tallest building in Hamamatsu city
Outside View from the room: Hamamatsu train station, southside of the city, all the way to Pacific Ocean - excellent
Room size: 27 square meters - bigger than usual Japanese hotels
Price: Fair and adequate considering the location and the inclusion of breakfast buffet
Breakfast buffet: Very good selection of food, including local fish from port of Hamamatsu and Iwata
Services: Professionally trained staffs and courtesy
Bed: Firm semi-double size (140 cm width). OK.

Nice lobby with piano and Christmas decorations

Good noise insulations
Clean

  • Stayed: December 2013, travelled solo
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1  Thank setotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 - 80 of 605 reviews

Reviewed 19 October 2013

I stayed at this hotel twice during the latest three years. It was perfectly clean and well kept. The rooms are sufficiently spacious and offer nice views over the city, as the hotel is quite a tall building. The interior is perhaps a bit impersonal, which is on the other hand typical for this kind of big hotels. But everything was in perfect condition.
A nice sky lounge is available as well. The hotel is conveniently close to the central station and to one of the areas where to enjoy your evening, with plenty of restaurants and bars.
The personnel is extremely professional and helpful. I did not try the gym or the spa.
No doubt such an hotel in Europe or USA would have costed twice as much.

  • Stayed: October 2013, travelled on business
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1  Thank Marco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2013

Stayed for 3 nights recently. Reserved Deluxe room with breakfast. The room was ok in size but severely dated. The things that just killed me were nearly $40 USD a day for use of a gym? The internet was wired and did not work most of the time in the room. For a hotel with such a large convention center it is ludicrous not to have wifi in the rooms. Breakfast buffet although fairly large, was a bit second class with plastic cafeteria trays, and relative average quality food. The staff had very weak command of the English language and could often do little to help. Although it may be the better hotel of Hamamatsu it is a far cry from other hotels in the larger cities.

  • Stayed: June 2013, travelled on business
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1  Thank mikegol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013

Hotel was a good value and the only place to stay in Hamamatsu. Free internet through ethernet cable connection in the rooms which was a nice option since I had brought my computer and free WIFI in the lobby. Staff and service were excellent as expected. The hotel has a musical theme which was appropriate for the area that you are in. The bakery in the bottom floor of the mall beside the hotel had great pastries.

  • Stayed: May 2013, travelled on business
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2  Thank Minh F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2013

I visited the hotel as a guest of the japanese government, so I don't know if it is value for money or not. It is an amazing hotel with very comfortable beds, slow music by bed-side, amazing view from the window and super fast and comfortable lifts. It has a LAN cable attached to every room and the hotel lobby has an unrestricted WIFI with super fast speed. I am an indian and got a very good restaurant in the hotel basement. Outside the hotel is a peaceful place and totally secure ( whole of Japan is safe!!). Hotel has a good shower with temperature adjustments. The tallest building in hamamatsu and it can be viewed from almost all parts of the city.... Go for it!!!!

Room Tip: Higher floors have a better view of window
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  • Stayed: June 2012, travelled with friends
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2  Thank Akshay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2013

Okura Act city hotel is the tallest building in Hamamatsu guaranteeing all guest great views of the city.The rooms are also nice and big, something not common in Japan.

Being right next to Hamamatsu station makes it very convenient as all kinds of shops like BIC camera, may one and Entetsu are all within walking distance.

Service from all staff are good and personal. There is a very nice spread for breakfast and there is free WiFi in the lobby and free wired Lan in the room.

  • Stayed: April 2013, travelled on business
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Thank Cyrix_05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2013

Excellent hotel and staff very good, location very close to railway stattion and shopping malls. We had breakfast in the restaurant, excellent food. The rooms are fairly reasonably sized and basic, good bed. The bathroom is reasonably sized with good shower, there provide Sheseido body bath & shampoo. FREE WIFI at lobby.

  • Stayed: April 2013, travelled as a couple
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Thank johnshin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Okura Act City Hotel Hamamatsu

Address: 111-2 Itayamachi, Naka-ku, Hamamatsu 430-7733, Shizuoka Prefecture
Region: Japan > Chubu > Shizuoka Prefecture > Hamamatsu
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Hamamatsu
#1 Family Hotel in Hamamatsu
#2 Business Hotel in Hamamatsu
Price Range: £56 - £219 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Okura Act City Hotel Hamamatsu 4.5*
Number of rooms: 322
Official Description (provided by the hotel):
Parking: 500 ... more   less 
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Also Known As:
Okura Act City Hamamatsu

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