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“Good choice!”

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Best Western Hotel Colombe
Ranked #1 of 28 Hotels in Oran
Certificate of Excellence
Rome, Italy
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good choice!”
Reviewed 11 March 2014 via mobile

Often I stayed here for work and all the times the Hotel it was perfect with me... from the receptionists Amel and Rachid till restaurant's service! I hope to visit it again in future always with a smile and the kindness of this corner of Algeria!

Stayed March 2014, travelled on business
Helpful?
1 Thank antcos79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST W, Directeur général at Best Western Hotel Colombe, responded to this review, 12 March 2014
Dear Antonio

Thank you for posting your comment on Tripadvisor regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Sincerely,

Fethi OUARET
Manager
BEST WESTERN Hotel Colombe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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335 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Kielce, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 December 2013

We stayed at The Best Western Hotel Colombe Oran in October 2013 during our business trip to Algeria. We had our company stand at the Exhibition Bati West 2013.
Actually, first we booked the rooms for our representatives at another hotel in the city. We did it 6 months before the planned trip and we asked the hotel to confirm the reservations several times to be sure that everything is well secured. After all, it turned out it was a complete defeat! That other hotel cancelled our reservation “per mistake”. In result there were no rooms for us to stay when we arrived at the hotel. You can imagine us travelling from Poland/Europe 15 hours by plane, coming to that hotel and finding that our confirmed reservations don’t exist anymore and nobody knows why… You can imagine us totally stressed and late for our business meetings planned in Oran…
In this dead-ball situation The Best Western Hotel Colombe Oran turned out to be our savior! We called The Hotel and they helped us immediately.
Located in the heart of Oran, The Best Western Hotel Colombe provides easy access to major business districts, tourist attractions and hubs of the city. The location is great, close to the centre and easy access to airport. We really found our stay to be most comfortable. The hotel was absolutely clean and the rooms nicely designed, spacious and functional. And the breakfast was just great. We were pleasantly surprised by the friendliness of the staff - very nice, friendly and helpful staff speaking perfect English, providing us with warm hospitality and strives to create our memorable stay experiences. The whole experience was excellent. Everything was superb: the rooms, the food, but the most impressive were the staff – smiley and professional any time - nothing too much trouble! So many people at The Hotel with smiles on their faces and that was both the staff and the residents! The Best Western Hotel’s Colombe Oran Staff, we really appreciate your best services! Thank you for your support! We will definitely stay here again and we recommend The Best Western Hotel Colombe Oran to anyone visiting Oran.

Looking forward to our next visit to The Best Western Hotel Colombe Oran!

Anna.Pl

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnnaJustynaPl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST W, Directeur général at Best Western Hotel Colombe, responded to this review, 2 December 2013
Dear Anna. P

Greetings from the Best Western Hotel Colombe Oran!!! your Favourite Place to stay in Oran!

First, I would like to express my personal gratitude for the time you have taken to share your thoughts with us on TripAdvisor and on behalf of my entire team at the Best Western Hotel Colombe I would like to express my sincere appreciation for your staying with us.

I will share your opinion with all my colleagues and I am sure that encouragement like yours will encourage them even more to improve their work.

Our mission at the Best western Hotel Colombe is to completely delight and satisfy our guests.

We are committed to making a difference every day, continually getting better to keep us the best.

Feedback and comments such as yours are extremely encouraging and push us to continue improving on our products and services.

Thank you again for recommending the Best regards Hotel Colombe,

Warm regards,

Fethi OUARET
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lincoln
Level Contributor
116 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 27 November 2013

I stayed here on a business trip and was pleasantly surprised by the friendliness of the owners. By way of example I needed to travel quite long distances between clients and they ensured that I was not taken advantage of by local Taxi drivers. In fact to my amazement even the longest journeys cost no more than £5. What’s more they were happy to advance me money on the basis that this would eventually be charged to my room.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank impulsivearies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST W, Directeur général at Best Western Hotel Colombe, responded to this review, 28 November 2013
Dear impulsivearies ,

Thank you for staying with us at The Best Western Hotel Colombe and for taking the time to share your feedback.

We appreciate your kind words regarding our staff , which is devoted to providing our guests with warm hospitality and strives to create memorable stay experiences.

Thank you for recommending the Best regards Hotel Colombe , and we hope to have the opportunity to welcome you back.

Best Regards
Fethi OUARET
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 October 2013

I stayed one week in this hotel for my first visit after 17 years to Oran where I graduated university. I have only nice things to say about the hotel and the staff. Absolutely clean, nice and spacious room. My room was the lowest rate so I assume that more expansive rooms are even better. Simple but clean and functional bathroom. Free frast WiFi and free minibar (no alcohol), all included. Young, smiley yet professional staff are helpful yet unassuming. Pre-paid discounted room rate was honored so no transactions were made with the hotel. The breakfast bar is simple and quite straighforward but one should consider that Algerians do not eat big breakfasts so this could be a cultural thing.

Really nothing to complain about when it comes to the service or the state of the hotel, which in Algeria is a HUGE compliment. And given the price (60 EUR per night) this hotel is absolutely the best value in Oran.

On the downside:
- the hotel has no provisions for any kind of physical activity: no gym, no pool, no area around the hotel to run
- the waiters will not poor your tea or coffee during breakfast even if they have nothing else to do and you are the only person in the restaurant. They expect you to go and get your coffee/tea yourself. This is not sufficeint to take one star off.

Couple of hints:
- one reviewer mentioned that the hotel is not central. It is true if the point of reference is the Old Town (Centre Ville). But Oran is a big city and most business is done in the outskirts. So if you look at Oran as a whole, the hotel is centrally located. And it's 10-15 min walk to Centre Ville anyways
- the neighborhood is not the best Oran has to offer and you may be asked for lunch money from the baggers. Though this is an inconvenience it is not a safety concern and the hotel staff looks at it as a part of the neighborhood decor, which is the correct attitude in my opinion.
- do not confuse this hotel with other Best Western hotels in Oran. This one is located near the "caisse d'Oran" and "lycee technique"
- try to change your money into dinars with locals to get the higher exchange rate. If you cannot do that, there is a conveneint bank next to the hotel with ATM machine that lets you withdraw dinars from your ATM card or a credit card.
- Do not go to Le Mediterraneen restaurant in Oran. See my review first.

Room Tip: Facing the Centre Ville is better
See more room tips
  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank axc4466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST W, Directeur général at Best Western Hotel Colombe, responded to this review, 16 November 2013
Dear AXC4466-San Diego, California.

Thank you for sharing your testimonial to the largest travel community in the world "Tripadvisor" regarding your recent stay at the Best Western Hotel Colombe.

Your opinion is very important to us and we value your feedback.

By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me directly.

Thank you again for taking the time and for sharing your testimonial to the largest travel community in the world "Tripadvisor" .

We appreciate your loyalty to our brand.

Sincerely,

Best Regards

Fethi OUARET
Manager
BEST WESTERN Hotel Colombe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 October 2013

a bit away from the city center,but in a quiet area..no restaurants nearby..the santa cruz fort and the oran attractions are 30 min away by taxi..book a taxi during the exhibitions as they are hard to come by..breakfast in the hotel is good..

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VishalWagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST W, Directeur général at Best Western Hotel Colombe, responded to this review, 16 November 2013
Dear VISHAL WAGH
Bombay –India

Because your opinion counts and it’s very important for us , thank you for sharing your testimonial on the largest travel community in the world website "Tripadvisor" regarding your recent stay at the Best Western Hotel Colombe.

Your opinion is very important to us and we value your feedback.

By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

For your next stay in Oran , please don't hesitate to contact me directly and welcome to your Best Western Hotel Colombe

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Fethi Ouaret
Manager
BEST WESTERN Hotel Colombe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vale de Cambra, Aveiro, Portugal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2013

I've been in the Hotel for 4 nights and it was a great surprise for me.
The hotel is very clean, with a nice restaurant and the employees are very kind.
Also cleaning my clothes the job was great.
I will for sure stay on that Hotel on my next trips to Oran and I will recomend it to my friends.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST W, Directeur général at Best Western Hotel Colombe, responded to this review, 16 November 2013
Dear Daniel P
Vale de Cambra, Aveiro, Portugal

We are glad to note that you had a stay par excellence with us and we would like first to thank you for your choosing, for your staying at The Best Western Hotel Colombe Oran and for reviewing it on this public forum “TRIPADVISOR”

It fills us with immense pleasure to note that you found all our offerings up to the mark.

Centrally located, The Best Western Hotel Colombe provides easy access to major tourist attractions, business districts and tourist hubs of the city.

We thank you again for your support and generous appraisal that has made the entire team overjoyed.

It was indeed an honor to serve you and we look forward to welcoming you back at the Best Western hotel Colombe Oran.

Best Regards,
Fethi OUARET
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Egypt
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 August 2013

clean hotel, friendly staff, calm surroundings, rooms are arranged well, fresh towels everyday, good air-condition, tea and coffee equipments are available
some points that must have attention TV is so boring and some channels are noisy, the elevator makes some noise that is heard from the room.
as a result, the hotel deserves its value

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GTantawy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST W, Directeur général at Best Western Hotel Colombe, responded to this review, 26 August 2013
Dear G.TANTAWY

Thank you for your opinion regarding your recent stay at our property.

Your comment is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at: reservation@hotelcolombe.com

Thank you again for taking the time to put your comment on Tripadvisor and we appreciate your loyalty to our brand.

Sincerely,

Fethi OUARET
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Colombe

Property: Best Western Hotel Colombe
Address: 06 Bd Zabour Larbi-Hai Khaldia | Delmonte, Oran 31000, Algeria
Region: Algeria > Oran Province > Oran
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 28 Hotels in Oran
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Hotel Colombe 4*
Number of rooms: 23
Official Description (provided by the hotel):
The best Western Hotel Colombe is a freindly business hotel situated in the heart of Oran , 15 min from the airport , 8 min from the convention center of the Merdien Hotel.Best Western Hotel Colombe boasts 23 fully equipped, air-conditioned bedrooms. Hotel customers are offered the following room facilities: direct-dial phone, in-room safe, coffee/tea maker and climate control. In addition there is blackout drapes/curtains and desk in the rooms. Beds: Rooms are also equipped with extra towels/bedding items. Bathroom amenities include designer toiletries, makeup/shaving mirror, bathrobes, complimentary toiletries and hair dryer. Entertainment: The in-room entertainment facilities at this welcoming hotel include DVD player, flat-screen TV, free movie channels and satellite television service. Internet connection options: Guests are sure to appreciate dial-up Internet access (complimentary ), Internet access (complimentary ) and high-speed Internet access. Housekeeping services and complimentary newspapers are also offered. ... more   less 
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