Back to Manaus, Amazonas (Brazil), while attempting to compensate for the ugly experience at Go Inn Manaus two years ago, this time we spent two nights on a noble suite at the notorious Tropical Manaus Resort.
Not far from the city airport, the first thing you will notice is the fixed fare taxis will charge you whenever the ride departs or arrives from/to either the airport or the Tropical Resort: a magical R$ 58 (yes, so that a R$ 2 tip rounds it up to R$ 60 and makes cash payment easier…). The same ride on the taximeter would cost much less, but that is not an option. Some will make it for R$ 50 if you ask, though. There use to be no extra charge for the luggage. I just do not recommend, when leaving the resort, walking to the Ponta Negra shore and hailing a taxi from there in order to avoid the exorbitant fixed fare – you might wait too long to get one.
The resort looked clean, beautiful and huge. Long, long corridor wings take you to the rooms, and you might feel disoriented at first finding your way to your room/suite and to other facilities.
Upon check-in, the front desk seemed courteous, albeit somewhat bored. Oh, and one thing is very common in Manaus in general: whenever you are first in line, take the initiative, or you might well be ignored. They arranged us an advance check-in as we arrived at about noon, two hours before the regular 2:00pm check-in time. Quick instructions about the door cards and we were on our way to our suite on the first (ground) floor. Avoid the elevator (lift), unless you really need it – let the bellhop take care of your luggage. The only elevator we could find was the ugliest and dirtiest thing we have ever seen in a hotel.
The suite matched our expectations: large, uncarpeted (a must in humid and hot cities like Manaus), decently decorated, comprising a living room (and toilet), a bedroom, a spacious closet and a bathroom. Just make sure you stay in one of the newly reformed wings – apparently, rooms in the traditional wing are still carpeted, and that you open the windows/balcony doors for an hour or two, leaving the air-conditioning on.
A quick check inside the mini-bar and, for our surprise, it had only bottled water and no beverages. Next to it, we found a minimal assortment of chocolates and snacks too. At first, we thought they had forgotten to replenish it, since a price card comprised a whole lot of extra and very pricey stuff, and we definitely did not want to be charged for what we have not consumed. A call to the front desk confirmed that water was all there was supposed to be inside the fridge… My advice, then, is to go to a convenience store at another hotel nearby called Park Suites – a four or five-minute walk from the Tropical main entrance. When you leave the resort, take your left and you will already spot a tall hotel building really close. It might be hot outside, but the effort is worthwhile. You can buy large bottles of water and many other refreshment drinks at much lower prices. Just do not leave them inside the fridge during housekeeping, even though we opted-out from housekeeping due to our short stay.
The safety box inside the closet, in turn, was not electronic and seemed tight (ok for a small notebook and that’s it). You have to ask the front desk for its key for an R$ 7 daily charge. So do that upon check-in (remember, take the initiative, or staff boredom will prevail and they will not mention a word about the safety box).
As for the included breakfast, hats off to the main restaurant buffet. Breakfast had several regional tastes and drinks, especially my favorite cupuaçu juice (pronounced “coo-poo-a-soo”). Give it a try on the tapioca cake too and avoid the açaí cream in general. We cannot say about the grill restaurant next to one of the pools.
Talking about the pools, the main one was under reform. We had a great time at the second pool, the one with cascades, where we ordered a couple of drinks, ice creams and appetizers. It is ok to find some tree leaves and small insects at the pool water. Just relax. From time to time, they turn on artificial waves, for the fun of the kids.
Regarding the tour agency located inside the resort, called FonTur, I would suggest you research other options and compare tour prices and conditions. We cannot say whether they provide a good service or not, but Google-up one called Amazon Explorers, for comparison. They charge a bit less and can pick you up at Tropical.
The resort also carries a mini-zoo, which is worth visiting, and a mini shopping center. Leave the souvenir shopping to somewhere else or, for last minute shopping, to the airport, and you will save extra bucks.
Maybe because of the low season, we could not find entertainment activities or events inside the resort, even though they were being publicized. At one night, the entertainment staff announced a card-playing event at the billiards room, but no one showed up. Entertainment and sports events at the pool were also nil.
Wrapping things up, our experience at Tropical Manaus Resort was positive, for our main purpose of getting to know one of the most recognized symbols of Manaus. I recommend it if you are visiting Manaus for the first time. For returning visits, a hotel closer to the city center (except Go Inn) or in the neighborhood of Adrianópolis might be a better choice.
- Official Description (provided by the hotel):
- Welcome to Tropical Manaus, a luxury Brazil vacation eco-resort located in the gateway to the majestic Amazon rainforest. An unforgettable experience, Tropical Manaus offers state of the art technology and luxurious accommodations with the magnificence of the rainforest as a backdrop. Experience the exoticism of the Amazon Jungle while enjoying total comfort. Tropical Manaus offers a world class guest experience for hotels in Brazil by placing you right in the Amazon rainforest. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Evoline ltd, Ebookers, HotelQuickly, Cancelon and getaroom.com so you can book your Tropical Manaus Ecoresort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Tropical Manaus Hotel Manaus
- Manaus Tropical Hotel
- Tropical Hotel Manaus
- Hotel Tropical Manaus
- Tropical Manaus Ecoresort AM, Brazil