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“good location, good value” 4 of 5 bubbles
Review of Vila Gale Salvador

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Vila Gale Salvador
Ranked #27 of 114 Hotels in Salvador
Istanbul, Turkey
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“good location, good value”
4 of 5 bubbles Reviewed 20 July 2014

hotel is at a good location on the atlantic coast, both 5 minutes by taxi (about 20-25 minutes on foot) to nightlife area and also to the city centre, which are on the opposite direction. As the taxi fares are cheap in the city location is good. Staff is helpful and kind. Rooms are big enough and clean. Breakfast is excellent. Swimming pool is small. Try a beach near by. Wi-fi is free only at the lobby and the bar area. The hotel has a good value to stay. I can advice.

Room Tip: hotel has a great view of the atlantic ocean, try to get a room with ocean view.
See more room tips
  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Cem M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente geral at Vila Gale Salvador, responded to this review, 22 July 2014
Dear Mr(s) Cmeric,

We would like to thank you for your comments about your stay at the Hotel Vila Galé Salvador, which we took notice.

Once our main goal is to serve our clients, exceeding their expectations whenever possible, your comments are very important and help us to correct eventual weaknesses and to improve our services, which we pretend to be excellent.

All your suggestions are welcome and deserve our attention.

We thank you for your attention, and hope to have you with us in another opportunity, wishing to welcome you personally.

Best regards,
Gustavo Martins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
delhi
Level Contributor
127 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 3 July 2014

First to the bad-- location is quite poor/ the safe locker and ac was not working/ breakfast poor to say the least as compared to other similar hotels in brazil/ internet is complicated and not reliable
the rooms are just about acceptable/ lighting in the room is inadequate

the only good is that the staff is helpful and the ocean view rooms have a great view

would pause before staying here

  • Stayed July 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank trackeritrack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente geral at Vila Gale Salvador, responded to this review, 22 July 2014
Dear Mr(s) Guest Trackeritrack,

We would like to thank you for your comments about your stay at the Hotel Vila Galé Salvador, which we took notice.

Once our main goal is to serve our clients, exceeding their expectations whenever possible, your comments are very important and help us to correct eventual weaknesses and to improve our services, which we pretend to be excellent.

All your suggestions are welcome and deserve our attention.

We thank you for your attention, and hope to have you with us in another opportunity, wishing to welcome you personally.

Best regards,
Gustavo Martins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyannis, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

I loved!! Everything was perfect!! Can't wait to go back!! The breakfast was wonderfu, the room was excellent. We took a room with the sea view. You pay a little bit more, but the view pays u back!!!!!!!! The pool has a wonderful view too!!

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AOrtiz19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente geral at Vila Gale Salvador, responded to this review, 29 May 2014
Dear Mr(s) AOrtiz,

We would like to thank you for your comments about your stay at the Hotel Vila Galé Salvador, which we took notice.

Once our main goal is to serve our clients, exceeding their expectations whenever possible, your comments are very important and help us to correct eventual weaknesses and to improve our services, which we pretend to be excellent.

All your suggestions are welcome and deserve our attention.

We thank you for your attention, and hope to have you with us in another opportunity, wishing to welcome you personally.

Best regards,

Gustavo Martins
(Gerente Geral / General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
87 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

Excellent location overlooking the rocks below, with the Atlantic crashing in. We had an executive room that gave you an 180' view with a lounge area round the corner from the bedroom. Only problem was that the windows needed some attention, as they did not shut properly and were difficult to open, which I think would be due to the exposure to the elements at all times. A bit of TLC required here.
The room otherwise was large, clean and well stocked in the bathroom, which also included a Jacuzzi bath.
Breakfast was included which set us up for the day, being more than adequate.
Free Wi-Fi and lockbox, but as usual in Brazil, no tea/coffee making facilities.
Staff very helpful with English spoken.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank difaJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente geral at Vila Gale Salvador, responded to this review, 28 May 2014
Dear Mr(s) John P,

We would like to thank you for your comments about your stay at the Hotel Vila Galé Salvador, which we took notice.

Once our main goal is to serve our clients, exceeding their expectations whenever possible, your comments are very important and help us to correct eventual weaknesses and to improve our services, which we pretend to be excellent.

All your suggestions are welcome and deserve our attention.

We thank you for your attention, and hope to have you with us in another opportunity, wishing to welcome you personally.

Best regards,

Gustavo Martins
(Gerente Geral / General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Jose Dos Campos, SP
Level Contributor
120 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 17 May 2014

My first impression was not good: an hotel you have to pay 6 euros per day for wi-fi in the room (there's free wi-fi only in the lobby) on the eve of the 21st century where wi-fi is a widespread commodity, it is an absurd to me. But, thanks to the management who understood I needed the internet to work they provided the access allowing me to do my job even from the room.
After that first bad impression, I had mostly good experiences:
1) Room: spacious, well decorated and clean. Maybe the best part of the hotel.
2) Breakfast: many fresh fruits, juices, breads of all kind, eggs....very good indeed
3) Staff: always helpful and kind
4) Location: perfect location for our mission in Salvador
Recommended, despite the payed internet...

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank agiacotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente geral at Vila Gale Salvador, responded to this review, 28 May 2014
Google Translation
Prezado Sr(a) Agiacotto,

Vimos pela presente agradecer-lhe os comentários sobre a sua estadia no Hotel Vila Galé Salvador, dos quais tomamos a devida nota.
Uma vez que o objetivo é servir cada vez melhor os nossos clientes, excedendo sempre que possível as suas expectativas, os seus comentários são preciosos e ajudam-nos a corrigir eventuais deficiências e a melhorar o nível dos nossos serviços, que pretendemos seja excelente.
Todas as sugestões são bem vindas e merecem o nosso acolhimento.
Gratos pela atenção dispensada, esperamos sinceramente tê-lo(a) entre nós numa próxima oportunidade, contando poder recebê-lo(a)a pessoalmente.

Com os melhores cumprimentos,

Gustavo Martins
(Gerente Geral / General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 May 2014 via mobile

Breakfast is very good: tapioca is a must here. Clean and big room, nice people from reception desk to the cleaning lady.
Very good. Liked it a lot. Definitely could come back to tho some or to any of gale group (I understand there are more at the Brazilian nordeste)

Stayed May 2014
Helpful?
1 Thank Lmlozano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente geral at Vila Gale Salvador, responded to this review, 13 May 2014
Google Translation
Prezado Sr Lmlozano,
Vimos pela presente agradecer-lhe os comentários sobre a sua estadia no Hotel Vila Galé Salvador, dos quais tomamos a devida nota.
Gostaria também de agradecer a sua disponibilidade para escrever alguns comentários sobre a sua estadia. Não há muitos hospedes que passam retorno de sua estadia para a gerência permitindo desta forma tomar ações de treinamento melhoria e capacitação de nossos colaboradores.
Os seus comentários e elogios deixam toda a equipe prestigiada e motivada a fazer mais e melhor a cada dia, agradeço em nome de todos os colaboradores do hotel.
Uma vez mais grato por sua preferência.
Atenciosamente,

Gustavo Martins
(Gerente Geral / General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 27 April 2014

If you want luxury, this is the place for you. Great big pool, hot tub and even our room had a jacuzzi. We were on the 8th floor in an executive suite. Amazing!
The breakfast is possibly not the most extravagant, but we enjoyed a relaxing time.
The hotel is close to Barra, and you can walk down to the lighthouse and have a beer in the evening and eat some great Siri (crab) dishes. It's not close to city centre activities, so if you want to be walking distance to the centre, then don't stay here. If you want a little peace and luxury, this is fantastic.

Room Tip: An ocean view is a must!!
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank franziska2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Salvador, responded to this review, 2 May 2014
Google Translation
Prezada Sra Franzisca 2012,
Vimos pela presente agradecer-lhe os comentários sobre a sua estadia no Hotel Vila Galé Salvador, dos quais tomamos a devida nota.
Gostaria também de agradecer a sua disponibilidade para escrever alguns comentários sobre a sua estadia. Não há muitos hospedes que passam retorno de sua estadia para a gerência permitindo desta forma tomar ações de treinamento melhoria e capacitação de nossos colaboradores.
Os seus comentários e elogios deixam toda a equipe prestigiada e motivada a fazer mais e melhor a cada dia, agradeço em nome de todos os colaboradores do hotel.
Uma vez mais grato por sua preferência.
Atenciosamente,

Gustavo Martins
(Gerente Geral / General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Salvador

Property: Vila Gale Salvador
Address: Rua Morro do Escravo Miguel 320 | Ondina, Salvador, State of Bahia 40170-000, Brazil
Region: Brazil > State of Bahia > Salvador
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Salvador
#12 Luxury Hotel in Salvador
#20 Family Hotel in Salvador
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Vila Gale Salvador 4.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Vila Gale Salvador Bahia, Brazil

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