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“dissapointed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Hotel Villa Santo Antonio
Ranked #81 of 111 Hotels in Salvador
Reviewed 11 January 2010

i made a booking at this hotel for the carnival season, for 4 days. i send my card details 1,5 month before and they double confirmed that my booking is ok. 5 days ago they informed me that they have to cancel my reservation because my bank decline the transaction. i callled my bank and they assure me that the specific hotel never attempt to charge my card. i emailed them the ansr from my bank and they didnt have the kindness even to answer back! what i think that happened is that the owners decided to cancel my reservation because they found somebody else with longer accomodation and more profit for them. i have travelled a lot, the easyiest think when you deal with customers you respect, is to inform them that there is a problem with their credit card and you ask for another one. these people didnt do this. i am 45 and its the first time they treat me like this. after 40 days these people cancelled my reservation everything is extremely expensive and its almost impossible to fine a decend affordable place for my vacation. i have paid my tickets allready and now everything is on the air. i have been to Brasil before, you people must be ashamed ruining Brasilian Proudness.

Stayed: January 2010, travelled with friends
2  Thank georgemykonos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 25 of 66 reviews

Reviewed 9 January 2010

I made a booking 2 months ago for the upcoming Carnival on February 2010, which was doubled confirmed by the hotel through separate emails with a time distance of 20 days.
On 08 Jan, with the false excuse that my creditcard has been declined (although my bank said that there wasn't even ONE attempt by this hotel to charge it as security deposit), and despite my all efforts to contact the management of this hotel (they refused to answer to 5 emails of mine), my booking is cancelled.
Since this is really a very busy period because of the carnaval, it is too late for me to find an alternative. Barzilian friends of mine, assume that the hotel found a better rate for the room since prices skyrocket during Carnaval.
All visitors should be VERY carefull with bookings, since even if they are repeatedly confirmed (as mine) they might end up with unexcusable cancellation.

  • Stayed: January 2010, travelled with friends
    • Service
2  Thank kostast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2009

The house is lovely, very clean and spacious. The common areas are inviting to relax. The girl at reception (the one who speaks english) was very helpful and professional. The rooms were nicely furnished and decorated. I liked the private balcony with the hamoc! The house has views on the sea and the busy cidade baixa. We struggled in Salvador to find a hotel that was clean, and genuine at the same time. This ticked all the boxes. I would even say that it is luxury cheaply priced!
Don't believe the reviews that say it is not central. It is! 5 minutes walk to the center, in a nice street filled with gorgeous colonial houses.

  • Stayed: March 2009, travelled with friends
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2  Thank anon029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018 via mobile
Google Translation

Stayed: November 2017, travelled as a couple
Thank Ediana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017
Google Translation

  • Stayed: April 2017, travelled as a couple
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Thank Poli S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2017
Google Translation

Room Tip: Não é um hotel. Vá para outro lugar bem longe deste lugar.
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  • Stayed: April 2017, travelled with family
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2  Thank Jose Joacir Dos S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2017
Google Translation

Room Tip: 3.Stock,ruhiges Zimmer mit Veranda,Blick über den Dächern der Altstadt, 1.Stock, Zi,Veranda mit Häng...
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  • Stayed: April 2017, travelled with friends
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1  Thank Roman P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Villa Santo Antonio

Address: Rua Direita de Santo Antonio 130 | Centro Histórico, Salvador, State of Bahia 40301-280, Brazil
Region: Brazil > State of Bahia > Salvador
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #81 of 111 Hotels in Salvador
Price Range: £39 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Villa Santo Antonio 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Hotel Villa Santo Antonio Salvador, Bahia, Brazil

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