I had a confirmed reservation at this hotel, through hotels.com. The day before our trip the hotel sent an email (no phone call) saying that the reservation had been cancelled due to an incorrect credit card number. I checked - the number was right. I then tried to make another reservation and found that the hotel was fully booked. It therefore looks as if the hotel either had a better offer and dumped our reservation or made a mistake. Either way it is highly unprofessional.
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- Also Known As:
- Aqua Ville Resort Brazil/Aquiraz, Ceara