the employees were friendly, the breakfast was good, and the free expresso and caipirinhas in the lobby were great. BUT:
1. I asked for a crib when i reserved the room, but it wasnt there when i arrived. had to ask again.
2. a/c was really cold but there weren't any batteries in the a/c remote control, and no way to turn it off manually. i asked for new batteries at the front desk, but several hours later, they werent there. had to ask again.
3. nothing worked in the fitness center.
4. the shower leaked so much that the bathroom flooded every time
5. the bathroom smelled like pee the entire time.
6. i waited in line for five min to check out, and when it was my turn, the girl at the desk allowed someone to cut the line in front of me.
7.the "optional service tax" is charged at check-in. how can one know ahead of time whether or not the service would be good enough for a tip? further, if i tipped when i checked in, why do the porters still expect tips?
8. the free wifi was terribly slow--several minutes to load a simple page.
- Official Description (provided by the hotel):
- O Quality Hotel Fortaleza esta estrategicamente localizado no coracao da avenida Beira Mar, bem proximo a famosa feirinha de artesanato e aos mais importantes centros de negocios de Fortaleza. Facil acesso a diversos pontos da cidade como: Aeroporto Internacional Pinto Martins (11 km), Centro da Cidade (3 km), Centro de Convencoes (7 km), Praia do Futuro (5 km), Shopping Aldeota (2 km), Shopping Iguatemi (5 km). Atualmente, o Quality Hotel Fortaleza oferece treinamento funcional aos seus hospedes de segunda a sexta-feira das 19:00 as 20:00 horas. ... more less
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- Also Known As:
- Quality Hotel Fortaleza Ceara, Brazil