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“eeew”

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Quality Hotel Fortaleza
Ranked #21 of 95 Hotels in Fortaleza
OK
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“eeew”
Reviewed 25 July 2013 via mobile

the employees were friendly, the breakfast was good, and the free expresso and caipirinhas in the lobby were great. BUT:

1. I asked for a crib when i reserved the room, but it wasnt there when i arrived. had to ask again.
2. a/c was really cold but there weren't any batteries in the a/c remote control, and no way to turn it off manually. i asked for new batteries at the front desk, but several hours later, they werent there. had to ask again.
3. nothing worked in the fitness center.
4. the shower leaked so much that the bathroom flooded every time
5. the bathroom smelled like pee the entire time.
6. i waited in line for five min to check out, and when it was my turn, the girl at the desk allowed someone to cut the line in front of me.
7.the "optional service tax" is charged at check-in. how can one know ahead of time whether or not the service would be good enough for a tip? further, if i tipped when i checked in, why do the porters still expect tips?
8. the free wifi was terribly slow--several minutes to load a simple page.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GreyhoundsAreFast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggeralqhf, Gerente de recepção at Quality Hotel Fortaleza, responded to this review, 19 November 2013
Dear guest
Thanks for the comments on TripAdvisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 July 2013

20 feet from the beach is amazing, not to mention the spectacular sunrises... overall the room was OK - the spectacular location was enough to add to my rating.

In need of updating bathroom fixtures in particular (very dark to shave). Also, internet was very suspect to say the least which is an issue if traveling for business.

If you stay there, go for one of the upper floors (I was on 16). With the ocean breezes, there was no need for any AC and sleeping to the ocean sounds is very peaceful.

Room Tip: Facing the ocean and an upper floor...
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lou B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggeralqhf, Gerente de recepção at Quality Hotel Fortaleza, responded to this review, 19 November 2013
Dear guest
Thanks for the comments on TripAdvisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 18 March 2013

Stayed 3 nights in a business trip so the location, comfort and some services (like internet) were my standards.

Rooms: large, fair amenities, comfy, but requiring some maintenance and cleaning care ... TIP: Ask for the upper floors rooms and sea front to have a fabulous view.
Reception: all staff are friendly and helpful.
Facilities: free wi-fi. Smoking is not allowed in public areas but there are smoker rooms available. There is a pool in the roof but i didn't use it ...
Food: just had breakfast and it was simple but quite good for my taste. In line with a 4 stars hotel. Cooked food (eggs, sausages, bacon, ham & cheese toasts), some varieties of hams, cheeses, breads, fruits, yogurts, Natural juices and made of local fruits are yummy ...
Location: Fantastic! Near the business centre (Aldeota) but still requiring taxis. The hotel is sea front and there is a great sidewalk along the beach. In this area i felt quite safe as there are lots of people walking there. TIP: try the beach chop-houses.

Overall: problably may return but can't consider it a four stars for european standards. Maybe 3,5 ...

Room Tip: Upper floors and sea front to have a great view
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PPCLisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggeralqhf, Gestor de Qualidade at Quality Hotel Fortaleza, responded to this review, 7 June 2013
Dear guest/client.

I'd like to thank you on behalf of our whole staff here at Quality Hotel Fortaleza.
Your comments and suggestions were very helpful.

Once again, thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
138 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 17 March 2013

The hotel is somewhat rundown, but beds are comfy and the staff is quite helpful. The dining room is like a resort hotel's in the 1950s, really needs updating..and the food is mediocre at best. The noise of the waves at night will soothe you to sleep

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bahia123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggeralqhf, Gestor de Qualidade at Quality Hotel Fortaleza, responded to this review, 7 June 2013
Dear guest/client.

I'd like to thank you for your comments and suggestions.
I take this opportunity to inform you that we are reforming all of our rooms, most are concluded and soon all of them will be ready.

Once again, thank you very much!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
2 reviews
Reviewed 4 March 2013

The hotel is right at the sea front, providing an overwhelming view of the bay. With nice restaurants both for sea food and french/international cuisine.
Good accomodations and cordail staff.
Very nice and varied breakfast included on the fees.
The swiming pool not that great however with the sea just a step from the hotel who needs a pool?

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joaquim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggeralqhf, Gestor de Qualidade at Quality Hotel Fortaleza, responded to this review, 7 June 2013
Dear guest/client.

On behalf of our staff, I'd like to thank you for your comments and you praises.
Having this feedback from clients is very helpful to us.

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
83 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 7 September 2012

I stayed for one day in transit. The reception staff were friendly and helpful. My superior room was good. The furnishings were basic and the paintwork and fixtures in need of renovation. But it was clean and tidy and the bed comfortable. Breakfast was a reasonable but not remarkable buffet. The high points were the amazing beach view even from a side room (since there is no skyscraper right next door) and easy access to the nicest beach in town. The roof top pool is too small to merit the name and has no shade. But if you want a reasonable base in Fortaleza you could do worse than this hotel.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Swiss_voyagerII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggeralqhf, Gestor de Qualidade at Quality Hotel Fortaleza, responded to this review, 7 June 2013
Dear guest/client.

We here at Quality Hotel Fortaleza would like to thank you for you comments and suggestions.
It is of great help when we have this kind of feedback, it helps us to keep on perfecting our services.

Once again, thank you very much!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
224 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 22 July 2012

I was there on business but I have already been in Fortaleza for vacations in a hotel just steps away of Quality. So, I believe this could be a nice place to stay. I liked the rooms and some has even a nice view of the beach. The breakfast was very good and you can even order some "tipical food" like tapioca. When in Fortaleza for vacations I would seriously consider staying here...

Stayed July 2012, travelled on business
Helpful?
1 Thank MDfromSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggeralqhf, Gerente de recepção at Quality Hotel Fortaleza, responded to this review, 19 November 2013
Dear guest
Thanks for the comments on TripAdvisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Fortaleza

Property: Quality Hotel Fortaleza
Address: Avenida Beira Mar 2340, Fortaleza, State of Ceara 60165-120, Brazil
Region: Brazil > State of Ceara > Fortaleza
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Fortaleza
#6 Romantic Hotel in Fortaleza
#9 Family Hotel in Fortaleza
#10 On the Beach Hotel in Fortaleza
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Quality Hotel Fortaleza 3.5*
Number of rooms: 122
Official Description (provided by the hotel):
O Quality Hotel Fortaleza esta estrategicamente localizado no coracao da avenida Beira Mar, bem proximo a famosa feirinha de artesanato e aos mais importantes centros de negocios de Fortaleza. Facil acesso a diversos pontos da cidade como: Aeroporto Internacional Pinto Martins (11 km), Centro da Cidade (3 km), Centro de Convencoes (7 km), Praia do Futuro (5 km), Shopping Aldeota (2 km), Shopping Iguatemi (5 km). Atualmente, o Quality Hotel Fortaleza oferece treinamento funcional aos seus hospedes de segunda a sexta-feira das 19:00 as 20:00 horas. ... more   less 
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Also Known As:
Quality Hotel Fortaleza Ceara, Brazil

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