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“Had higher expectations”

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Golden Tulip Brasilia Alvorada
Ranked #8 of 56 Hotels in Brasilia
Certificate of Excellence
Copenhagen, Denmark
Level 5 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Had higher expectations”
Reviewed 14 June 2013

I had higher expectations of this hotel during my first visit to Brasilia. I was unlucky that the staff at the Reception couldn´t speak English, only Portuguese. Hopefully I understood some of them as I speak Spanish but they were a little stressed and angry when they couldn´t understand me. I consider this a very bad service. The rooms were very large but the single beds were very small! Wifi is only available for free for 2 hours. Buffet food was not good. The hotel is very far away from the city so a car is needed to move around the city. Spa service was closed during a holiday and a bridge to the holiday so I couldn´t have a massage!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MMLA2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean N, Gerente geral at Golden Tulip Brasilia Alvorada, responded to this review, 10 March 2017
Google Translation
Olá,

Muito obrigado por sua avaliação!

Trabalhamos para prover os melhores produtos e serviços, que combinados à belíssima estrutura de nosso complexo criam uma experiência de hospedagem única!

Aguardamos ansiosamente sua próxima visita, confira nossas programações especiais para fins de semana e feriados!

Atenciosamente,
Gerência Geral
Report response as inappropriate
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1,192 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Buenos Aires
Level 6 Contributor
143 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 31 October 2012

If you want to stay in Brasilia, an imposing but unfriendly city, and you don't need to be in one of the hotel areas (as a matter of fact, the Capital has not a concrete downtown), this is the best choice. Neighbor to the Presidential Palace (thus the hotels's name, "Alvorada") this complex houses two lodges: the Royal Tulip and the Golden Tulip, being the Golden cheaper, and very good. You can use both the pools (to get to the Royal`s it`s a little walk, but nothing terrible, and weather is always hot). That swimming pool is practically over the lake, and the place is very nice, in a town with almost no landscapes. Rooms are comfortable (they are small suites, in fact). Breakfast is very good (very Brazilian!). The restaurant serves excellent food (featuring a well known chef). Prices are affordable (Brasilia is an expensive city). Being this hotel separated from the lodgings center, you won't see the army of female sex-workers you might find in other high quality hotel lobbies in this town of politicians (mostly men) and diplomats (also). So, if you are looking for that army... you will be in the wrong place!

Room Tip: Demand a room overlooking the Alvorada Presidential Palace, in second or third floors (they are quie...
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RicardoRabinovich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean N, Gerente geral at Golden Tulip Brasilia Alvorada, responded to this review, 10 March 2017
Google Translation
Olá,

Muito obrigado por sua avaliação!

Trabalhamos para prover os melhores produtos e serviços, que combinados à belíssima estrutura de nosso complexo criam uma experiência de hospedagem única!

Aguardamos ansiosamente sua próxima visita, confira nossas programações especiais para fins de semana e feriados!

Atenciosamente,
Gerência Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 August 2012 via mobile

OK Hotel
Not Fancy, Clean and good, but average.

The room is clean and Ok, room 3010 is a Suite, room and living. TV only is the room., and was just a 21 inch Tube TV
Not expected from a Golden Tulip.

Also on the check inn, some problem, since the rates from the website does not match with the rates at the check in.
Had to complain with reservations, etc...
Was all solved OK, but was not pleaseant.

But in overall all good.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gbortolotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean N, Gerente geral at Golden Tulip Brasilia Alvorada, responded to this review, 10 March 2017
Google Translation
Olá,

Muito obrigado por sua avaliação!

Trabalhamos para prover os melhores produtos e serviços, que combinados à belíssima estrutura de nosso complexo criam uma experiência de hospedagem única!

Aguardamos ansiosamente sua próxima visita, confira nossas programações especiais para fins de semana e feriados!

Atenciosamente,
Gerência Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brasilia
Level 5 Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 July 2012

This hotel is beautiful, located next to the Presidential official residency - Palácio da Alvorada. It is a bit far from downtown Brasília. There are regular van rides to the center. The hotel itself is good, rooms are spacious. Carpets need a little cleaning though - not remmended for people with sinus problems/allergies. Good breakfast, nice gym and pretty decent service. Room service is good. The swimming pool is beautiful. I stayed here for my honeymoon in october 2009 and other times when I wanted to get away from everyday life. Great for relaxing with family.

Room Tip: Get rooms with varandas facing the swimming pool for a great vue. If you want peace and calm, get ro...
See more room tips
  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RCOLLOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean N, Gerente geral at Golden Tulip Brasilia Alvorada, responded to this review, 10 March 2017
Google Translation
Olá,

Muito obrigado por sua avaliação!

Trabalhamos para prover os melhores produtos e serviços, que combinados à belíssima estrutura de nosso complexo criam uma experiência de hospedagem única!

Aguardamos ansiosamente sua próxima visita, confira nossas programações especiais para fins de semana e feriados!

Atenciosamente,
Gerência Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Recife, PE
Level 5 Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 27 May 2012

I have stayed at this hotel many times in the last months. Spacious, clean and comfortable rooms, very good breakfast and restaurant, very good gym, friendly and helpful staff, beautifully located on the Paranoá lakeshore. It's just a bit far from downtown, so you'd probably need a car or taxi to go to the city main spots.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WSarai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean N, Gerente geral at Golden Tulip Brasilia Alvorada, responded to this review, 10 March 2017
Google Translation
Olá,

Muito obrigado por sua avaliação!

Trabalhamos para prover os melhores produtos e serviços, que combinados à belíssima estrutura de nosso complexo criam uma experiência de hospedagem única!

Aguardamos ansiosamente sua próxima visita, confira nossas programações especiais para fins de semana e feriados!

Atenciosamente,
Gerência Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, Massachusetts
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 24 April 2012

Golden Tulip Brasilia Alvorada is a nice hotel, in a quiet and calm place, in front of the Paranoa lake and beside the Palácio da Alvorada, Brasil’s president house.
My room was very big, with a balcony and a big living room separate from the bedroom. There was a king size bed and a nice bathroom, very spacious and new, wich proportionate a very good night sleep.
The negative point is that the hotel is far from the downtown and shopping malls. The staff is very helpful and the breakfast is very good. If you need to have dinner in your room be prepared because they bring you a lot of food, is almost impossible to eat alone.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kati G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean N, Gerente geral at Golden Tulip Brasilia Alvorada, responded to this review, 10 March 2017
Google Translation
Olá,

Muito obrigado por sua avaliação!

Trabalhamos para prover os melhores produtos e serviços, que combinados à belíssima estrutura de nosso complexo criam uma experiência de hospedagem única!

Aguardamos ansiosamente sua próxima visita, confira nossas programações especiais para fins de semana e feriados!

Atenciosamente,
Gerência Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level 4 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 April 2012

I stood there for one week. Nothing to complain about. Almost every was perfect. If I say "almost" it is because of two minor comments. One is about the old cathodic TV screen. I do not remmeber last time I saw such an old TV. The other comment is about the band playing in the bar. It is this kind of 70's/80's medley which does not deserve at all Brasilian music.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank schmib5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean N, Gerente geral at Golden Tulip Brasilia Alvorada, responded to this review, 10 March 2017
Google Translation
Olá,

Muito obrigado por sua avaliação!

Trabalhamos para prover os melhores produtos e serviços, que combinados à belíssima estrutura de nosso complexo criam uma experiência de hospedagem única!

Aguardamos ansiosamente sua próxima visita, confira nossas programações especiais para fins de semana e feriados!

Atenciosamente,
Gerência Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Tulip Brasilia Alvorada

Property: Golden Tulip Brasilia Alvorada
Address: Setor Shtn Trecho 1 | Lote 1B Blocos A & B, Brasilia, Federal District 70800-210, Brazil
Phone Number:
Region: Brazil > Federal District > Brasilia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Brasilia
#2 Business Hotel in Brasilia
#2 Family Hotel in Brasilia
#3 Spa Hotel in Brasilia
#6 Luxury Hotel in Brasilia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Golden Tulip Brasilia Alvorada 4*
Number of rooms: 448
Official Description (provided by the hotel):
The Golden Tulip Brasília Alvorada is ideally situated in Asa Norte sector, next to Palácio da Alvorada, the President Residence. It is also close to Palácio do Planalto, the oficial workplace of the President, Supremo Tribunal Federal (Legal Court) and the National Congress Building (Senate, Chamber of Deputies and Congress). Besides, it has the privilege of being located on the shores of Paranoá Lake. The Brasília International Airport is easily reachable within 15 minutes from the hotel.The Golden Tulip Brasília Alvorada has 448 comfortable rooms divided in two ambiences and all equipped with air conditioning, minibar electronic safe, cable TV, and high speed internet access. ... more   less 
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Also Known As:
Golden Tulip Brasilia Alvorada Hotel Brasilia
Golden Tulip Brasilia Alvorada Brazil

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