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“A great room, clean and pleasant!”
Review of Melia Brasil 21

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Melia Brasil 21
Ranked #11 of 57 Hotels in Brasilia
Certificate of Excellence
Reviewed 11 March 2013

A great room, clean and pleasant. Great Location. The restaurant left something to be desired. really good staff. Who is afraid of heights I recommend the rooms on the lower floors. Great gym. I recommend!

Room Tip: Who is afraid of heights I recommend the rooms on the lower floors!
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  • Stayed: March 2013, travelled on business
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Thank ThiagoBolognini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this reviewResponded 12 March 2013

Dear Thiago B,
Thank you for choosing Meliá Brasil 21i as your lodging in Brasília.
We apologize for not fully meet your expectations with our restaurant service. We are taking the necessary steps to improve this aspect in your next hosting . Take this opportunity to thank your comments, which contribute to improve our services.
Sincerely,
Plinio de Souza - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 2 March 2013

This is a high-rise, modern hotel in the center of the city with all of the amenities. Free full buffet breakfast, and wireless internet. Comfortable rooms, although a little small for staying long term as I did (2 weeks). Nice office area on one side of the room, large flat screen TV with about 50 channels, almost all in Portugese language. The front desk staff is very courteous and helpful, and most all speak good English.

Very small bathroom, but adequate. The minibar, like all higher priced hotels can be expensive, even the water, and drinking water is not supplied. It is highly recommended that you do not drink the tap water.
Brazil uses a two bar type electric plug, so be sure to bring a converter, as 220v is used throughout Brazil.

One caution: every phone call, even to get the internet repaired, is added to your bill.
There are a few good restaurants nearby, and for a local treat, try the shwarma and soda sold next to the gas station across the street from the hotel. Delicious!
There is a large fitness center on the first floor, full of hard-bodied young people.

Room Tip: Make sure you ask for the bed type that you want. A single traveler may be assigned two twin beds.
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  • Stayed: February 2013, travelled on business
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Thank 70TucsonTom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this reviewResponded 4 March 2013

Dear 70TucsonTom,

Thank you for choosing Meliá Brasil 21 as your lodging in Brasília.
We apologize for not fully meet your expectations with our minibar service ( replacement) and phone service. WE don´t charge phone´s service for internet repairing.
.We are taking the necessary steps to improve this aspect in their
hosting next. Take this opportunity to thank your comments, which contribute to
improve our services.
Sincerely,
Plinio de Souza - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2013

This is a pearl in a city otherwise not really appealing. Prices are very low for what it offers and my judgements are full marks under every aspect. Competence and friendliness of the staff (who could speak very good English and that was a rare thing otherwise), services offered, cleanliness... all rather excellent. Definitely a must in this strange capital not offering much more.

  • Stayed: February 2013, travelled on business
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Thank vitinov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this reviewResponded 4 March 2013

Dear Vitinov

We would like to thank your kind comments regarding your stay with us. We hope to have the pleasure of welcoming you again in Meliá Brasil 21 in a near future!
Sincerely,
Plinio de Souza - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2013

I am a frequent traveler and have stayed for many weeks at the Melia Brasil 21. This is a great hotel with friendly and accommodating staff, clean and comfortable rooms and responsive service. I acknowledge some of the recommendations made by other travelers in these comments (below), but have found that the hotel management and staff honestly work to meet your needs as a guest. I want to publicly thank them for their great hospitality. I plan to stay at this location many times in the future.

  • Stayed: January 2013, travelled on business
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Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this reviewResponded 25 February 2013

Dear Ken H,

We would like to thank your kind comments regarding your stay with us. We hope to have the pleasure of welcoming you again in Meliá Brasil 21 in a near future!
Sincerely,
Plinio de Souza - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2013

Comfortable, clean, friendly staff, nice location and a good breakfast service. That’s the Melia Brasil 21. The only complaints I have are room size (not very big but was comfortable) and internet speed (could be faster).

Stayed: July 2012, travelled on business
Thank Vini_55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this reviewResponded 21 February 2013

Dear Vini_55

Thank you for choosing Melia Brasil21 as your hosting in Brasilia.
We apologize for not fully meet your expectations with our internet service . We are taking the necessary steps to improve this aspect in your next hosting. Take this opportunity to thank your comments, wich help to improve our services. We hope to have the pleasure of welcoming you again in Meliá Brasil 21 in a near future!

Sincerely,

Plinio de Souza - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2013

Good neighborhood with a mall on a walking distance, comfortable room. The hotel failed on the breakfast, the most days that I stayed there I needed to wait for a table for long minutes because the area was totally crowded.

  • Stayed: January 2013, travelled on business
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Thank TataSP82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this reviewResponded 21 February 2013

Dear TataSP82,

Thank you for choosing Melia Brasil21 as your hosting in Brasilia.

We apologize for not fully meet your expectations with breakfast , specially the tables . We are taking the necessary steps to improve this aspect in your next hosting. WE are revitalizing the restaurant and in a fell days the service will be standardized . WE take this opportunity to thank your comments, wich help to improve our services. We hope to have the pleasure of welcoming you again in Meliá Brasil 21 in a near future!

Sincerely,

Plinio de Souza - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2013

I have visited, eaten at but not stayed at this property. This is a comment about the comments for many of the reviews by the manager of the hotel. Every one I read is, word for word, identical. This person has GOT to be kidding him or herself if he or she thinks that this canned reply says anything except NOTHING WILL CHANGE. I run into this a LOT in Brazil - yes yes yes and nothing is done about it. NOTHING. Read the reviews and book elsewhere until this outfit fixes it problems and makes it clear when booking that there are actually 3 different lodging towers with vastly different characteristics and apparently having in common only a "they customer is last or close to it" attitude.

Room Tip: ONLY book the MAIN TOWER, not tower F and not Tower D.
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  • Stayed: February 2013, travelled solo
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    • Cleanliness
Thank Sean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this reviewResponded 18 February 2013

Dear SeanDCA,

Thank you for choosing Brasil 21 Convention Suites xcv as your hosting in Brasilia.
We apologize for not fully meet your expectations regarding our reservation procedure. In all reservation confirmations are clear what kind of apartment and tower (F, B or D). We reinforce the information that Brasil is 21 Convention Suites is Tower B.
Any questions , please send us an email:
qualidade.brasil21 @ meliahotels.com.br . Wet take this opportunity to thank your comments, which help to improve our services.
Sincerely,
Plinio de Souza - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Brasil 21

Address: SHS Quadra 6 - Bl. B, D & F | Asa Sul, Brasilia, Federal District 70316-000, Brazil
Phone Number:
Region: Brazil > Federal District > Brasilia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Brasilia
#6 Romantic Hotel in Brasilia
#6 Family Hotel in Brasilia
#8 Business Hotel in Brasilia
#8 Luxury Hotel in Brasilia
Price Range: £43 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Melia Brasil 21 4.5*
Number of rooms: 594
Official Description (provided by the hotel):
Discover the contemporary spirit of Brasilia at the Meliá Brasil 21. As well as the distinguished architecture of Alberto Dávila, the hotel offers a complete range of facilities and exclusive services in a prime location. Guests will be delighted by the charming decor of the lobby. The main priority of the 594 apartments, distributed in three blocks (B, D and F) of which D is the main block, is to provide comfort and make your stay in Brasilia perfect. The rooms have internet, cable television, minibar, safe and air conditioning, amongst other services. The rooms are spacious and well equipped, and the Meliá Brasil 21 has wellbeing areas, with a Evolve Gym Box (free for guests), sauna and Eliá SPA. There is also a meeting room with a capacity for six people integrated in an apartment and a business centre open 24 hours a day. The Meliá Brasil 21 also has an exclusive heliport. The dining spaces offer options for all tastes and preferences. The Norton Grill is famous for its grilled meat and fish, and the Churchill Lounge Bar is ideal for listening to some good jazz as you enjoy a delicious aperitif or drink. The hotel is located in the only multi-business complex in the central-western region, the Centro Empresarial Brasil 21, which is based on global concept of Mixed Use Project, combining services, leisure facilities, gastronomy and business centres. The complex has three hotels, three office towers, a convention centre for three thousand people, parking for 1,200 vehicles, auditoriums and leisure and shopping facilities. ... more   less 
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Also Known As:
Melia Brasil 21 Hotel Brasilia
Melia Hotel Brasilia
Sol Melia Brasilia
Melia Brasil 21 Brasilia, Brazil

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