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“Horrible room”
2 of 5 bubbles Review of Manhattan Plaza

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Manhattan Plaza
Ranked #11 of 56 Hotels in Brasilia
Certificate of Excellence
Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Horrible room”
2 of 5 bubbles Reviewed 2 December 2012

As other reviewers pointed out, many of the rooms on this property are old and in urgent need of renovation. The room I stayed on had stained carpets and sofa, very old kitchen appliances, an old CRT TV with extremely poor reception and a noisy air conditioning unit. Shower was electric (I didn't even know those still existed in large hotels), and didn't really heat the water properly. Rooms facing 'Esplanada' (the main city avenue) can be quite noisy as well, specially if there are any concerts on the avenue.

Breakfast was quite good and room - despite its appalling condition - was quite large, and had an excellent balcony.

The very only reason I picked this hotel, after going through its many bad reviews, was for its view. The view did not disappoint me - it was pretty much an unobstructed view of the city 'Plano Piloto' and its main sights (check out the picture on the review).

Unless you can book one of the renovated rooms, or if you like me are in for the view, look elsewhere.

Room Tip: Pick a renovated room or stay elsewhere!
See more room tips
  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GOC_RJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salete_Soares, Gerente at Manhattan Plaza, responded to this review, 6 December 2012
Google Translation
Prezado GOC_RJ

A equipe do Manhattan Plaza agradece por seu contato e, principalmente, por registrar sua insatisfação. Como prestadores de serviços enxergamos na reclamação do cliente a oportunidade de avaliar os nossos serviços, produto e procedimentos, promovendo os ajustes necessários. Nos últimos dois anos foram feitos investimentos volumosos para a manutenção e modernização do hotel. Além das áreas comuns, mais da metade das acomodações já foi totalmente renovada, e o nosso trabalho continua. Contudo, considerando a gravidade de sua insatisfação, gostaríamos de saber em qual quarto o senhor se hospedou, a fim efetuar uma vistoria. Se possível, faça contato conosco por meio do e-mail comercial@plazabrasilia.com.br.

Cordialmente,
Salete Soares - Gerente Comercial
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,445 reviews from our community

Traveller rating
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    1,081
    267
    79
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See reviews for
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1,345
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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  • German first
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  • Portuguese first
  • Russian first
  • Spanish first
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English first
Brazil
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 6 November 2012

Suites have a hall, with sofa, counter and a sink. Bedroom is very small and the bathroom is OK, in spite of the electric shower.
Decent breakfast and few amenities.
The view from the upper rooms is awesome, but it is very noisy.
Reasonable price.

Room Tip: Upper rooms have a better view of Esplanada
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HPS2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 August 2012

After reading many bad reviews about hotels in general in the city of Brasilia, I was quite apprehensive about it. So the hotel was quite a good suprise. The room was very big, always clean and renewed recently. The breakfast was also very good, in fact above average.
If I go back to Brasilia I'll stay in the same hotel for sure.

The only thing was it lacked wifi internet in the rooms, but they have internet by cable in every room, so it is not an issue.

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dpaisana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
282 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
4 of 5 bubbles Reviewed 11 August 2012

Brasilia accommodation is all in big and expensive hotels so if you want/have to visit expect to pay top prices. We were upgraded from another Plaza hotel as there was a confusion with the booking and were happy to have landed in the Manhattan Plaza as it looks more comfortable.

Staff were friendly and a fair few had enough English to help us get by. Our request for a late checkout was granted.

Kids loved the pool which gets the most sun in the middle of the day.

Breakfast good sized buffet but tend to clear quickly at 10 when it is meant to close.

Cabs always available and a petrol station 50 yds away down the hill sells water, beer etc. if you don't fancy mini bar prices.

Hotel right opposite has a proper bank ATM.

You will get road noise in any Brasilia hotel as both Hotel Districts border the central main road but OK in room with window and heavy curtains shut.

Main thing that could be improved would be WiFi which is only available in Public Areas and seriously slow. A wired LAN connection in the room is no good for smartphones and even my new laptop only has WiFi. For a large business hotel that was not very full it should have a much faster and stable connection, we had a better one in our Ilha Grande beach house!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SmallBizOwner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
porto alegre,brasil
Level Contributor
128 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 24 June 2012

this hotel is a good option if you go to a convention in Brasilia, reasonable price, concierge attentive, modern and clean room but bath only with warma water (if you want hot forget this hotel) and hard mattress.good points: very quiet and clean rooms, very good breakfast included in rate .

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pecinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brasília
1 review
5 of 5 bubbles Reviewed 20 June 2012

Awesome triple room. Discounted price well worth it! Loved the modern room, very clean, great views. Highly recommend!

  • Stayed June 2012, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Pauline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
genova italia
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 19 June 2012

This hotel is not the best one, but it´s very good if you want to expend little in this very expensive city. You can have cheaper rates searching for the visa promotion, 145 reais/day. It´s a very good price, speacially for the location, near 2 shoppings, the main attractions of the city can be reached walking, and you can get an executive bus (8 reais) from the airport right to the hotel area. It´s a good choice in the city but don´t expect a very good staff or absolutely clean towels, sofas and wall. don´t miss the guided (and free) tour at congresso nacional and the cute craft fair behind the tv tower.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank opezzin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Manhattan Plaza

Property: Manhattan Plaza
Address: Rua Shn Quadra 2 Bloco a, Brasilia, Federal District 70702-900, Brazil
Region: Brazil > Federal District > Brasilia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Brasilia
#5 Romantic Hotel in Brasilia
#9 Business Hotel in Brasilia
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Manhattan Plaza 3.5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Manhattan Plaza Hotel Brasilia
Manhattan Plaza Brasilia, Brazil

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