I think this hotel has changed for the worse since the other review was made in 2006. The staff were not friendly at all. They would take ages giving you your key and instead carrying on a conversation with another staff member.
The rooms are small and have very old furniture. The room was clean and the bathroom was marble, but it flooded the bathroom when I used the shower and then it was slippery and dirty. They wanted money in exchange for shampoo and conditioner! They asked an exorbitant rate for the items in the minibar. Out of desperation I went to have a bottle of water and luckily realised it was out of date! There was a garage around the corner that I went to much better value and safe to drink!
The room on one side of the building are very noisy as they face one of the main roads in Brasilia.
The breakfast was quite good but the room can get very busy. The lifts take ages to come.
The worst think was when I went to check out. I was in a rush and when I went to pay by MasterCard they tried it three times and then said I had no money on it! I had enough cash and stupidly paid them that way. However I went to a cash point across the road straight after and withdrew money no problem. When I explained this to a Brazilian colleague he explained that this has happened to him. They do it to save the 6% credit card fee. I felt really disappointed and then it become obvious what the two staff were doing when they were intimidating me to pay. One was disconnecting the line in the back as I put my pin in. I feel really stupid not realising but I was in such a rush. Thus, I would urge you to try one of the many other hotels nearby. Many of them look very nice and much newer.
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- Also Known As:
- Bristol Hotel Brasilia, Brazil