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“We loved our stay in this Hotel” 5 of 5 bubbles
Review of Pousada Olho d' Agua

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Pousada Olho d' Agua
Ranked #7 of 40 Bonito B&B and Inns
Certificate of Excellence
Sao Paulo, SP
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“We loved our stay in this Hotel”
5 of 5 bubbles Reviewed 27 June 2011

We love our stay , the staff was wonderful , the breakfast and dinner were wonderful

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank heloisa9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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196 reviews from our community

Traveller rating
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5
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 27 March 2011

Good Friends did recommend this pousada but I was disappointed in the end.

Positive
- very helpfull friendly staff but only Camila is firm in English
- strong WLan at the Main House, weak in and at the Apartments
- Large property, the Bungalows are spread
- wild animals, Tucans, Aras, cotias, Foxes in the Garden in the Morning
- 24 hrs Menu Service, very tasty
- quite large Pool with extra towels
- free Table Tennis
- Large breakfast, eggs freshly made, freshly made different Juices
- homemade organic bread

negative
- to get to the town you always Need a taxi (One Way 12 R$)
- the rooms have no Charme, no atmosphere, very dark, furnished spartaniously, not comfortable
- 5 TV Programs, only brazilian
- bathroom very simple and kind of nasty, toilet seat old and wacky, toilet itself definitely not clean enough
- AC old and not working properly
- no mosquito Net
- ugly central light from the ceiling
- Pool Area in East European Style during the Cold War

  • Stayed March 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Skypezuzan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hjrpc, Proprietário at Pousada Olho d' Agua, responded to this review, 26 June 2011
Dear Guest

Thank you for your comments.
Our 20 rooms have comfortable beds, TV, telephone, fridge, AC and a veranda with a hammock; some of them as also ceiling fans; the windows are protected with a mosquito net.
The AC is submitted to thorough maintenance yearly. Of course it’s possible it was not working properly. In such cases, our reception is available 24 hours a day to solve such issues.
The water in Bonito has a high concentration of calcium carbonate (hard water), which explains the crystal clear waters of the rivers and the dozens of caves in this region.
This fact causes the deposit of lime wherever the water deposits (namely inside the toilet und under the shower). To remove that lime we have to use cleaning products that cause the corrosion of the enamel of tiles and toilet. The “nasty” and “not clean enough” you refer is, in fact, the mark of the cleaning products.
The bathrooms are rigorously clean every day.
This is the first time that we hear such complaint from our guests. But, in attention to your remarks, we just started replacing all tiles, toilet and toilet seats that have some mark of the use of cleaning products.

As to the distance to town, Olho D’Água is not exactly an urban hotel. This is usually acknowledged as a privilege by the guests, as it ensures a quiet countryside atmosphere and the presence of all the animals that you enjoyed seeing so much in our gardens.

Finally, we would like to thank you for choosing Pousada Olho D’Água for your stay in Bonito and for taking your time to make these comments – such information is very important for us to keep on improving our service quality.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pousada Olho d' Agua

Property: Pousada Olho d' Agua
Address: Rodovia Bonito Bodoquena Km 01 | Bonito, Bonito, State of Mato Grosso do Sul 79290-000, Brazil
Region: Brazil > State of Mato Grosso do Sul > Bonito
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 40 B&Bs / Inns in Bonito
Price Range (Based on Average Rates): £
Number of rooms: 20
Official Description (provided by the hotel):
Olho d’Agua lodge is built in a area surrounded by woods, 3,5 Km away from Bonito downtown. The infrastructure includes restaurant, bar, living room, verandas, illuminated pool, computer and wireless internet. Travel agency, ground transfer and massage services available. 20 rooms with mini bar, T.V., telephone, air conditioning, and verandah with a hammock. ... more   less 
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Also Known As:
Pousada Olho D' Agua Bonito, Brazil

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