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Zagaia Eco-Resort Hotel
Ranked #8 of 19 Hotels in Bonito
GreenLeadersSilver level
Reviewed 24 August 2013

People told me that this is the best hotel in Bonito. The hotel amenities were great, dinner and breakfeast were good too. The room was good but old, shower good too but old. The staff was great, always helpful and pleasent.

  • Stayed: August 2013
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1  Thank Eleonora P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 - 31 of 813 reviews

Reviewed 1 August 2013

This place was a good deal for a trip with the kids. Infrastructure according to our expectations, location close enough to the city (by taxi or bike) without the noise or the crowd. The room was average, clean, missing only a few more hooks to hang our stuff on, and a better set of toiletries. One of the few choices in Bonito where dinner was part of the package, which is quite convenient when travelling with kids. Services in general were poor/irregular, and the food fell short on quality and variety (in one week, many repeated main dishes, and breakfast was pretty much the same every day.) Still, it was a godd place to stay overall.

  • Stayed: July 2013, travelled with family
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Thank Fernanda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2013

Zagaia is a real resort hotel. Great leisure area with pools, jacuzzis, sports facilities, etc. The personnel is attentive and polite. The breakfast provided many options on the menu including fresh pancakes and omelettes made in loco. The dinner was special with a great buffet including barbecue and dessert. The only drawback in my opinion, if it can be called so, is that the rooms are becoming a bit old and need renovation. It was not unusual to find broken tiles in the bathroom and the AC was extremelly noisy. However we were so tired after a long day of hiking in Bonito and surroundings, that these were just minor problems. Excellent for family trip!

Room Tip: The rooms i cited on my review were the small vilas apart the main facility. Rooms 700's and 600...
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  • Stayed: January 2013, travelled with family
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2  Thank fbitol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

The hotel has a vey good location, within about 30 min from main attracions. Breakfast is excellent and dinner is ok. Tennis courts, nice pools, great landscape.

  • Stayed: January 2012, travelled with family
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1  Thank Rafael_Balassiano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2011

THE HOTEL

First of all it must be said that you don’t visit Bonito to stay at a hotel during the day, but to see the area’s attractions which often fill a whole day. Typically you merely need the hotel to spend the night, have breakfast and maybe dinner and to spend there some of those hours that are not filled sightseeing.

We chose the Zagaia because they offer apartments big enough for a family of five and much space for the children outside to play, plus a large pool to swim. For rainy or cold weather they also have an inside heated pool and Jacuzzi. Besides that, they had at least one employee during the day looking after the children at the pool area and playing with them.

The apartments were not new but functional and had everything we needed. They could have had some more space to store things though.

Breakfast and dinner are included. Breakfast is served as a buffet with coffee, milk, juices, fruit, bread, cakes, fresh pan cakes, eggs, yogurt, etc. Dinner is either buffet (very varied) or, if there are not many people at the hotel, à la carte, with a good variety of food to choose from, from pasta to alligator. Drinks except at breakfast are charged extra (a soft drink, water or beer for example cost 3,50 Reais while we were there). At noon we usually had lunch at the “passeios” (tours) but of course you can also eat at the hotel.

The hotel is about a 5-minute drive away from the town of Bonito. In reality this was not a big inconvenience to us as our driver always picked us up at the hotel to go to the attractions. We only went to Bonito to buy some souvenirs, but even for that they have a small shop at the hotel with prices not much different from those in town. By the way, it is safe to walk around Bonito and you can see the main street with its shops and central plaza in about half an hour.

There is WiFi at the reception, pool area and restaurant. It is not fast however, as in most hotels in Brazil. It was ok for reading emails but not for downloading pictures, for example.

The hotel consists of several smaller buildings distributed in a relatively big area and is surrounded by “cerrado” grassland. Occasionally we saw bigger birds like seriemas (stork-sized birds with red legs) or guinea fowls running around. We could observe nice sunsets from the pool.

The hotel ground is so huge that it even offers its own quad tour on its roads which surround the whole area (reserve at the travel agency). They go mostly over grassland but also through a little forest, and we enjoyed taking it; it was the first time for us to use quads.


TRAVEL AGENCY AND TOURS

It is convenient that the hotel offers a travel agency located above the reception, where you can book your trips around Bonito and also transfers from the airport. Prices for seeing the attractions are the same in all of Bonito’s travel agencies by law, so just pick the most convenient agency for you. We used the agency at the hotel and booked all our trips in advance by mail.

Everyone needs to organize his own transport to get to the attractions. You can either rent a car or a car with driver through any of Bonito’s travel agencies. We recommend renting a car with driver as finding your way around can be stressful; there are not always good indications. The tours start at an established time (usually in a group with other people) and you might miss them if you arrive late.

At the agency you can also rent an underwater camera for the days you snorkel in a river; we paid 45 Reais for a camera per day. Included in the price is a CD with your photos or films plus a selection of their pictures of the attractions. It is nice to take your own pictures or films under water.

However if you go to the Rio Sucuri you should know that there was a person who took pictures of us outside and under water (at least at the beginning of the snorkeling) and then tried to sell us the CD for about 50 Reais; they did not do that at the Rio da Prata though (and we were glad because it was annoying to have constantly someone dancing or even swimming around you when what you wanted to see was nature).

The tours we like most were: Rio da Prata (snorkeling in a river with beautiful under water scenery), Boca da Onça (if you like swimming next to waterfalls, they have several of them in this tour with the biggest one being Boca da Onça) and the boat tour on the Rio Formoso at Ilha do Padre (rafting – get into the front part of the boat to row and to have a better view). There were also monkeys (macacos pregos) at the Ilha do Padre. We did all the tours with our children, the youngest of whom are seven years old. The official tours in Bonito are all very well planned and safe for people of all ages (sometimes maybe even too controlled if you are adventurous!), with exception of canyoning or rappel for example, which is not apt for small children. You never have to walk more than about 4 km. What we would have liked to see but couldn’t because our children were too young was the “abismo das anhumas”, which you visit doing rappel. There is also a new attraction called “lagoa misteriosa”, a very deep lake where you can snorkel or dive, which we have not visited yet as we did not know about it at the time of booking.

The other attractions we visited were Gruta de Sao Miguel, a relatively small cave not too interesting. They had tame red macaws (araras vermelhas) though which were nice to observe and delighted the children. Estancia Mimosa was ok, we did the riding tour (you will not be allowed to trot or gallop though) and then the tour on foot to see several smaller waterfalls and to have a swim in them. Rio Sucuri was not as nice as Rio da Prata (there are less underwater plants, less fish, and a person taking pictures of us without asking for permission which was annoying). If you have to choose one river for snorkeling, Rio da Prata is better. After Rio da Prata you can visit the “buraco das araras” as it is only a short drive from it. It is basically a big hole in the ground with a pond (supposedly even one or two caiman, it was hard to see ) and plants on the bottom and where macaws are said to make their nests in the walls, but as they are not tame they are difficult to see, easier to hear. The tour consists basically in walking around the hole with a guide and stopping at two points to have a look down at it, which takes about half an hour. We saw some macaws (not very close though and not many) and some interesting bigger insects (giant ant, mantis, butterflies).

This was the second time we visited Bonito and we truly recommend the place to anyone who loves nature and active holidays.

  • Stayed: August 2011, travelled with family
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8  Thank Arara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2011

It is good base to explore the region. Main facility needs remodeling. Buffet dinner is pretty good. A la cart menu is bad (they offer a la cart when hotel does not have many guests). Hotel offers good entertainment/monitors for kids under 10. It offers more space and options (sauna, gym, tennis courts, etc) if your sightseeing agenda is not packed. Having a tour agency inside the hotel was great to get the info and to book the visits. Employees are very helpful but they do not speak English. We drove from Campo Grande's airport to Bonito.
There was a party one evening until late hours and it interfered with our sleep. Internet at lobby and restaurant was sometimes very slow.

  • Stayed: June 2011, travelled with family
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1  Thank Eddie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2011

I stayed for 7 nights in March in a suite with my wife and 2 teenagers. The nice, good-looking pictures in internet come to a hotel where you can hear neighbors sneese or simply talk ... The project was challenging enough to find a way to put the kids recreation center in a place as central enough to make ANY room noisy enough until 11 PM, when kids stop screaming at the elastic bed or whatever ...
The facilities are OK, not as shown in internet, but OK and the employees are absolutely polite and helpfull. Food, as any average resort, or in any hired external activity, is good. Just good. It's worth to lunch downtown. They have kind of everythinf 1/2 way: gym, but with average equipment, swimming pol but 3 feet an short, internet, but in lobby, etc THE GOOD THING is about people, even from travel agency: no yellow smiles, VERY dedicated and restless (www.crisval.com.br)

Stayed: March 2011, travelled with family
1  Thank worldwideleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zagaia Eco-Resort Hotel

Address: Rod. Bonito-Tres Morros Km 0, Bonito, State of Mato Grosso do Sul 79290-000, Brazil
Region: Brazil > State of Mato Grosso do Sul > Bonito
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#4 Green Hotel in Bonito
#4 Family Hotel in Bonito
Price Range: £112 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Zagaia Eco-Resort Hotel 3.5*
Number of rooms: 100
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Also Known As:
Zagaia Eco Hotel Bonito
Zagaia Eco-Resort Hotel Bonito, Brazil

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