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“Great hotel in Curitiba”

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Mercure Curitiba Golden
Ranked #23 of 103 Hotels in Curitiba
Reviewed 27 August 2012

We stayed at this hotel for 5 weeks for my partner's work. We had a separate lounge area with a small fridge/microwave, which was very handy. Hotel rooms are nice and clean and the maids were lovely. Breakfast was nice as well- nothing fancy but fruit, cereal, bread, cakes etc which was more than enough!! The gym upstairs isn't amazing but it's more than adequate with treadmills, a bike and hand weights. It's in a great location- easy walking distance to shopping centres, restaurants and the tourist bus. Plenty of decent restaurants nearby (my favourite was definitely King Temaki! Yum!)

Also wanted to mention Nicolle at the front desk- in my opinion she deserves a pay rise! I lost my suitcase in transit and because we didn't speak Portuguese she sorted the whole thing out- calling the airport several times a day until we got it back. I can't thank her enough for her amazing service.

  • Stayed: June 2012, travelled on business
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Thank Rach_Toune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Manager at Mercure Curitiba Golden, responded to this reviewResponded 28 December 2012

Dera Guest Rach

We very much appreciate your comments regarding your stay at the Mercure Curitiba Golden. It is always a pleasure to receive positive feedback.

I will share your comments with our team and specially with Nicolle. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Ana Paula

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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42 - 48 of 801 reviews

Reviewed 4 June 2012

  • Stayed: June 2012, travelled on business
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2  Thank Jakefin8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ana C, Front Office Manager at Mercure Curitiba Golden, responded to this reviewResponded 12 June 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 4 May 2012

The Mercure was great for me because it was located at 1 block away from the office. The rooms were clean, spacious and hava a balcony.
Staff is very polite, although not all of them speak english, so communication was not always successful.
The hotel is located in the best area of Curitiba, you have a couple of shopping malls nearby and plenty of restaurants. Also, it's in a short walking distance from bars and pubs.
It has a pool and a fitness center, which is small, but was enough for me.
You get a microwave and a fridge in your room, so that is great when you want to buy groceries. And last, the breakfast is excellent, plenty of choices to eat, great coffee and the lounge is perfect.
The good:
- Location
- Breakfast
- Nice rooms

The bad:
- Sme members of the staff doesn't speak english

  • Stayed: December 2011, travelled on business
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Thank Le0pic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Manager at Mercure Curitiba Golden, responded to this reviewResponded 18 June 2012

Thank you for taking the time to tell us about your experience at the Mercure Curitiba Golden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Ana Paula Camargo

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Reviewed 14 April 2012

We did stay in this hotel for 4 weeks. The apartement was nice, the facilities ok. Also the staff was nice and helpfull.
But...
- a lot of noise from the outside, starting Thursday nights until Sunday (loud music with lot of bass from a discothek)
- the street in front of the hotel was always packed with cars, very difficult to get there and to come back
- the cleaning was not done properly (they said that they did clean, but have a look at the pictures) and after complaining it took several hours until I found out that nobody would come. So I did do the cleaning myself
- The access cards to the room have not been working properly, many times it was not possible to open the door. So each time we did need to go down again to the reception to get a new card. That is especially annoying with a hungry baby
- to keep a routine with the baby it needs to sleep at a fixed time. Almost every time the cleaning staff came at the same time. Even after talking to the reception it was not possible to change that!!

By the way: the location is pretty good: shopping, dining etc. is all around in walking distance.
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  • Stayed: December 2011, travelled with family
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1  Thank xtrafire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Manager at Mercure Curitiba Golden, responded to this reviewResponded 18 June 2012

Thank you for taking the time to tell us about your experience at the Mercure Curitiba Golden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Ana Paula.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2012

Mercure Golden is a good hotel. I got a room in one of the upper floors. The room was a duplex, with a small kitchen (small fridge and microwave), a sofa-bed, a small TV set and a desk in the upper floor and a bedroom with king size bed and a small TV set and bathroom downstairs. Stairway was kind of narrow, which make it difficult to take luggage to the bedroom if you have a large bag. There’s air conditioning only in the bedroom, which made it difficult to work at the upstairs desk in the very hot weather I found in Curitiba. I am not particularly fond of duplex apartments, but could not complain about this one.
Breakfast was fair. Not great, not bad. Hotel amenities include a swimming pool, sauna, a small gym and a small squash room. Complimentary wifi internet access could be faster, but worked. The hotel is in a great location, in the beautiful neighborhood Batel, near a good choice of restaurants and a charming shopping mall.

  • Stayed: February 2012, travelled on business
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Thank BrazilViajante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Manager at Mercure Curitiba Golden, responded to this reviewResponded 18 June 2012

Good afternoon!

Thank you very much for the answer.

We appreciate feedback to get into a better way. It is such an importante think to us.
We are thinking about this renovation to solv stairs problems.
You opinion is very important to us.
Thank you once again!

Mercure Golden Team.

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Reviewed 31 October 2011

It´s a good hotel, very clean and hospitable. The room is cleaner, quiet, with a good size. One confortable bed and pillows. The room have a Microwave, refrigerator. The ameneties are poor quality.

Room Tip: The room is quiet, have balcony with view to the city (high floors)
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  • Stayed: October 2011, travelled on business
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Thank chshenrique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Manager at Mercure Curitiba Golden, responded to this reviewResponded 18 June 2012

Thank you for taking the time to tell us about your experience at the Mercure Curitiba Golden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Ana Paula.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2011

The hotel is located in the best area of Curitiba; BATEL. There are several option of restaurants, bars, malls, supermarkets. The nightlife near hotel is also very good.

The staff of the hotel is very friendly.

The breakfast is very good.

The rooms are large, clean and confortable. There is a queen size bed (double room) and a living room, both equiped with a LCD TV. There is also a small kitchen with a refrigerator and a microwave oven.

In the roof there is a small gim, a squash court and a swiming-pool.

Room Tip: Confortable option in the best area of Curitiba
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  • Stayed: October 2011, travelled on business
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Thank thirdstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Curitiba Golden

Address: Rua Desembargador Motta 2044, Curitiba, State of Parana 80420-190, Brazil (Formerly Parthenon)
Region: Brazil > State of Parana > Curitiba > Batel
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Curitiba
#11 Business Hotel in Curitiba
#15 Family Hotel in Curitiba
Price Range: £51 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Curitiba Golden 4*
Number of rooms: 110
Official Description (provided by the hotel):
The Mercure Curitiba Golden hotel is located in Batel, one of the city's finest district, clo to Av. Vicente Machado and General Osorio square. The area surrounding the hotel has some of the city's best bars ans restaurants and accommadates some os its biggest businesses. it is close to Crystal,Batel, Curitiba and Rua 24 Horas shopping centers and 4.3 miles (7km) from famous Arame Opera House. Easy access to the industrial zone and to Afonso Pena Airport in Sao Jose dos Pinhais. ... more   less 
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Also Known As:
Mercure Curitiba Golden Brazil

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