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“A little elderly it seems”

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Mercure Hotel Curitiba Centro
Ranked #63 of 104 Hotels in Curitiba
Reviewed 29 April 2014

This would be on the lower end of the Mercure scale I feel. The staff do make up for the defects. Rafael very attentive at dinner. The rooms need refurbishing. The windows don't seal properly - a lot of street noise. The rooms are very spacious - like a flat. The light switches take some getting used to - they are all over the place, including on the telephone.Enormous TV, but no desk space to work at and no desk chair either.

Room Tip: if there is a wide away from the traffic, then choose it!
  • Stayed: April 2014, travelled solo
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Thank TempleofPeace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureCentro, Gerente geral at Mercure Hotel Curitiba Centro, responded to this reviewResponded 30 April 2014

Dear Guest,

Appreciate the compliments, it is an honor for us! Your comments have been shared with our team, sure to be a stimulus for continuous improvement of our services.

We waited again surprised on your next stay!

Sincerely,
Leandro Jesus
General Manager
Mercure Curitiba Centro.

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19 - 25 of 534 reviews

Reviewed 15 March 2014

central
breakfast average
pool very small like a bath tub
big sauna but it was not on and i did not have time to wait for it to heat, same with the turkish bath
good food but i asked salmon with a salad of lettuce, tomato, onion, carrots... and they just brought me salmon and a bit of lettuce without warning me... and which kitchen does only have lettuce!???
only 110V and even with converter I could not use my pce
rooms are nice though...

Room Tip: i was on the 4th floor it was ok.
  • Stayed: March 2014, travelled on business
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Thank Kristof_Be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureCentro, Gerente geral at Mercure Hotel Curitiba Centro, responded to this reviewResponded 22 March 2014

Dear guest,

Thanks for your feedback, your opinion is very important to us, current and future customers. On the smaller failures will be treated so as not to repeat, once again, thanks for the report.

We hope to see you soon.

Sincerely,
Leandro Jesus
General Manager
Mercure Curitiba Centro.

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Reviewed 21 November 2013 via mobile

I stayed at this hotel with my husband and my daughter in another room. I had a problem with the safe. I wait almost an hour to someone fixed it and nobody came. My daughter said that her mattress was terrible! I usually to like the Mercure hotel, but I don't know what happen with this one.

Stayed: November 2013
1  Thank Leny E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureCentro, Gerente at Mercure Hotel Curitiba Centro, responded to this reviewResponded 18 February 2014

Dear Guest,

Thanks for your feedback, your opinion is very important to us.

The accommodation third person in the same room is optional. We are sorry for your daughter have had an uncomfortable stay on your next visit, please ask for an extra bed at check-in, we will endeavor to better serve.

We hope to see you soon.

Sincerely,
Leandro Jesus
Hotel Manager
Mercure Curitiba Centro.

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Reviewed 21 September 2013

My stay was fine, being coming for years to this hotel and never had a major dissapointment.
Carlos, the new reception manager is very attentive and helps you as much as he can.
Also Francelle (maybe her name is spelled differently) also welcomes you as properly and nicely.
The room is clean and spacious.
Careful with the pillows but as I said you can request a change.
The trainning facilities seem to be brand new as much of brazilian business travelers prefer the barbecue (churrascaria) than a 5k on the belt, and I dont blame them.
So make sure you ask an staff memeber to turn everything on in the fitness center before adventuring yourself to it.
Enjoy your trip!

  • Stayed: September 2013, travelled on business
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Thank estevmarin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Izepao, Gerente at Mercure Hotel Curitiba Centro, responded to this reviewResponded 9 June 2016
Google Translation

Foi com prazer que recebemos as suas observações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.

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Reviewed 7 September 2013

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Accorhotels.com
Thank fukertookmyname
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Miguel_Izepao, Gerente at Mercure Hotel Curitiba Centro, responded to this reviewResponded 9 June 2016
Google Translation

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Reviewed 4 September 2013

1) Lack of towels in the room. Two persons need two towel's kits. There was only one towel.
2) We have been transfered from the original room because it was not clean and ready for us.
3) Breakfast was not the best I had in the Accor hotels. Ibis, that theoretically is a inferior hotel, had a better breakfast.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank slice10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Izepao, Gerente at Mercure Hotel Curitiba Centro, responded to this reviewResponded 9 June 2016
Google Translation

Foi com prazer que recebemos as suas observações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.

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Reviewed 13 August 2013

My stay was Ok. The room renewal is required. Air conditioning is noisy.
The fornt desk is very friendly and welcome the guests warmly.
Breakfast is ok.
My points at Accor Le Club were not credited...

  • Stayed: August 2013, travelled on business
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank AlvaroVenegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Izepao, Gerente at Mercure Hotel Curitiba Centro, responded to this reviewResponded 9 June 2016
Google Translation

Foi com prazer que recebemos as suas observações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.

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Additional Information about Mercure Hotel Curitiba Centro

Address: Rua Emiliano Perneta 747, Curitiba, State of Parana 80420-080, Brazil
Region: Brazil > State of Parana > Curitiba
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Curitiba
Price Range: £258 - £500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Curitiba Centro 4*
Number of rooms: 81
Official Description (provided by the hotel):
81 room hotel. The Mercure Curitiba Hotel is located in the most elegant district in Curitiba, 0.5 km from Rua 24 hour entertainment center and 20 kilometers from Afonso Pena International airport. The hotel features a swimming pool, sauna, bar and an Italian cuisine restaurant. Helipad is within 800 meters. ... more   less 
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Also Known As:
Mercure Hotel Curitiba Centro Brazil

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