I ended up staying only one nigh, instead of the planned three, due to disappointment with the property. Disappointment mainly due to felling that the hotel does not deliver on what they charge.
The hotel is located in the heart of downtown and during the day has a lot movement but at night is more abandoned and seedier. It has no parking space and there is hefty surcharge for parking at offsite location.
The lobby is very nicely outfitted in classical wooded style and pleasant. There is also a dinning room where breakfast served. Breakfast buffet was average in quality and quantity of available choices. Did not get a chance to try the restaurant, did notice that restaurant's 'daily' specials posted in the elevator remained the same over the days.
It is a pitty that the rooms aren't up to par with the rest of the lobby. While nice sized and comfortable bed, rooms come with mildewy carpets, so-so AC and poor sound proofing. Bathroom had a tub, but very difficult to adjust water temperature (possibly fluctuating pressure in the hot water). Stayed at a room at one end of the building and wifi reception was average to poor, with signal frequently dropping. Front desk said there was nothing they could do on the issue since internet service was supplied through third parties.
Made reservation for a pricier 'premium' room only to find out at check in that a 'premium room' is just a normal room with two double beds, no other differences. Also, when I inquired if it was normal hotel policy to pre-charge for the full stay, instead of blocking the amount on a credit card or charging at check-out, the reply was "that it was a common practice in Europe and USA" (maybe the hotel should relocate to Europe). The issue was more galling for my reservation had been made via booking.com and my credit card info already been used to secure the reservation.
One final issue, for the more safety conscious: this is an older property and apparently never retrofitted; the stairwell is of an older, open design, with no separation from the floor hallways. Definitely a safety risk in the event of a fire.
I would not recommend this hotel to my friends.
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- Also Known As:
- Hotel Lancaster Curitiba, Brazil