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“Needs to be renovated” 3 of 5 bubbles
Review of Mercure Curitiba Batel

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Mercure Curitiba Batel
Ranked #23 of 102 Hotels in Curitiba
Sao Paulo, Brazil
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Needs to be renovated”
3 of 5 bubbles Reviewed 17 August 2013

I spent one night at hotel and my impression is that the hotel needs to be renovated. The room is spacious, but ouf the date. The location is pretty good,but price is expensive for Curitiba - I payed R$ 345 with breakfast not included. Youc na get much better optios in the city for this price.

  • Stayed August 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mendesas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Priscila M, Front Desk Manager at Mercure Curitiba Batel, responded to this review, 1 September 2013
Dear Mendesas,

I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem (we are starting a renovation) and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Regiane Romanini
Front Desk Manager
Mercure Curitiba Batel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,066 reviews from our community

Traveller rating
    318
    513
    168
    46
    21
See reviews for
297
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58
403
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cordoba, Argentina
1 review
3 of 5 bubbles Reviewed 6 August 2013

I don't like when i went to do the check out how the employ talk with the people.
We stay several times there, but this time they didn't allow to leave the Hotel until we pay the parking, but we leave the car there because the car it going to be retired by another person who is gonna to pay it. They told us that its not going to be possible in a way no too friendly, i said that they never treat us that way, and he continue.

  • Stayed July 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Lunicolini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 20 June 2013

The staff at the hotel was very accommodating. No matter when I called, I was able to find an English speaking staff member, which was very nice as my Portuguese is fairly limited. The rooms were very nice, clean and well stocked with helpful incidentals; I forgot my toothbrush and was pleased to find one in the bathroom. The room came with a supposedly full service kitchen. They had a small 2 burner stove, sink, and microwave,but we were disappointed that there were no utensils or cookware available. It wasn't really a fully equipped kitchen, but we made it work.
We did enjoy our stay, the in room heaters were helpful to take off the chill of the rooms. The bathtub was wonderful!
We definitely would stay again.

  • Stayed June 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trosa, Sweden
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 June 2013

WiFi broke down for one day, they warned about it beforehand due to reconstruction, but it still is a nuisance trying to keep up with work and communicating with colleagues, friends and family in the Hotel.
Otherwise everything was top quality.

  • Stayed June 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank tobbjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raanana
Level Contributor
86 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 17 March 2013

Well located in a quiet semi residential neigborhood but near center, around the corner from well stocked supermarket and 4 blocks from the Curitiba shopping mall.
Room was small and a bit old fashioned. Comfortable bed and pillow. Fast free internet. Bathroom adequate. Great shower. Flat screen tv and small old fashioned and noisy fridge. Breakfast with plentiful selection but in dark and depressing dining hall.
Staff are helpful. Good value per price.
Overall satisfactory stay as the hotel is in a need of a face lift / renovation.

Room Tip: Lower floors are noisy. But with slow elevators i would recomend not to stay on the higher floors.
See more room tips
  • Stayed March 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank seth r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Priscila M, Executive Assistant Manager at Mercure Curitiba Batel, responded to this review, 10 April 2013
Dear Seth,

Thank you for your comments at Trip Advisor. It is always a pleasure to receive positive feedback regards our location and our team members. The hotel is going through a few renovations; we have finished two different rooms ‘categories and we are refurbishing the bar at the moment.
Thank you again for sharing your experience and we hope you have the opportunity to try one of our newly renovated rooms.

Kind Regards,
Priscila Machado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Torino
Level Contributor
311 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 251 helpful votes
2 of 5 bubbles Reviewed 10 December 2012

Nice and adequate structure, good position near the commercial center, efficiency of the reception very ordinary... but the worst is the (un) cleaning of the rooms: too much superficial for this kind of Hotel.

  • Stayed December 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank EpicuroTorino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Priscila M, Executive Assistant Manager at Mercure Curitiba Batel, responded to this review, 19 January 2013
Dear EpicuroTorino,

Thank you for your feedback regards your stay at Mercure Curitiba Batel.
We are sorry you had cleaning problems in your room. Please be assured we are taking the necessary actions to avoid this in the future.
We hope we have the opportunity to welcome you back with us!

Kind Regards,
Priscila Machado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Curitiba Batel

Property: Mercure Curitiba Batel
Address: Rua Alferes Angelo Sampaio 1177 | Batel, Curitiba, State of Parana 80420-160, Brazil
Region: Brazil > State of Parana > Curitiba
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Curitiba
#21 Family Hotel in Curitiba
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Mercure Curitiba Batel 3.5*
Number of rooms: 146
Official Description (provided by the hotel):
The hotel offers: medical care on site for a call, an outdoor pool, dry and steam sauna, 24 hour reception for guests, recreation room, gym, rooms for smokers and nonsmokers, wake up call service, meeting rooms, restaurant; 24 hour room service, safe in the apartment available, hair dryer in the apartment, cable TV channels. ... more   less 
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Also Known As:
Mercure Curitiba Batel Brazil

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