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“Bad experience” 2 of 5 bubbles
Review of Pietro Angelo Hotel

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Pietro Angelo Hotel
Ranked #7 of 78 Hotels in Foz do Iguacu
Certificate of Excellence
Taranto, Italy
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Bad experience”
2 of 5 bubbles Reviewed 17 November 2013

When we arrived staff was polite and their english was quite good.There was also Patricia that organised tours around Iguacu to the waterfalls, shopping in Paraguay...Rooms are very nice and clean, there is nice small swimming pool and breakfast is very good.we arrived in the afternoon around 2.so at 5 being that it was too late for the waterfalls we decided to go to paraguay(apparently a paradise for shopping). we asked at reception which shop they would suggest and until what time shops were open.they told us shops would close around 22 so we had plenty of time.we called a taxi and we went to this "amazing" shop right after the border, we arrived at 6.Was a small shopping centre.we could see from outside all the bigger shops so we decided to walk.the area was pretty dangerous(we were approached by at least 6 people asking for money or offering us drugs) so we asked the taxi driver to take us to the other shops, but he replied that shops closed at 3 in the afternoon.so we went back to the hotel and we tried to organise with them the tour to the falls even if Patricia told us we could call her 24/7 we got no reply.so the morning after we manage to organise a tour, but with a driver from another company. Tour was amazing!once we came back we asked the guy at the reception(Marcos) to book a taxi for 21.30.we were waiting from 21.30 until 22.20..we asked him if he booked a taxi and he said that of course he did and that actually he called 3 more times.of course in the end we got upset and left.The best part was the last day. the hotel offers a free shuttle bus to the airport if you stay more than 2 nights.they picked us up but when i asked them if we could use the free shuttle transfer they told us that free transfer is only when we arrive(to be honest I've been in loads of hotels with free transfer to airport, and of course was free when I arrived and when I left). Another thing I realised was that their english was extremely bad compared to when we arrived..we could barely comunicate.so the impression I got was "when you arrive we love you because we can spill money from you with tours and blah blah but when you leave we don't care about you anymore!"STAY AWAY AND FIND ANOTHER HOTEL

  • Stayed November 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank wootoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreRS, General Manager at Pietro Angelo Hotel, responded to this review, 23 January 2014
Hello wootoo,

I am sorry that you had this kind of experience with the tours while in your stay at Pietro Angelo Hotel.

The misunderstood information given to you and the poor english spoken on Front Desk is our fault. We are working on it.

Thank you for your choice and your time to give this review.
It will be very important to improve our services.


André R. da Silva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,522 reviews from our community

Traveller rating
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    646
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See reviews for
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73
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Date | Rating
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  • German first
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English first
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Additional Information about Pietro Angelo Hotel

Property: Pietro Angelo Hotel
Address: Rua Almirante Barroso 1864, Foz do Iguacu, State of Parana 85851-010, Brazil (Formerly San Diego Hotel Foz do Iguacu)
Phone Number:
Region: Brazil > State of Parana > Foz do Iguacu > City Center
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Foz do Iguacu
#6 Family Hotel in Foz do Iguacu
#10 Business Hotel in Foz do Iguacu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pietro Angelo Hotel 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Pietro Angelo Hotel Foz Do Iguacu, Brazil - Parana

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