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“Best hotel in the town of Foz do Iguacu”
5 of 5 bubbles Review of Del Rey Hotel

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Del Rey Hotel
Ranked #2 of 78 Hotels in Foz do Iguacu
Certificate of Excellence
Minneapolis, MN
Level Contributor
121 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Best hotel in the town of Foz do Iguacu”
5 of 5 bubbles Reviewed 30 January 2012

Hotel Del Rey is a gem in the middle of a crappy little city. Service was fantastic. My bags were carried to my room. Christmas dinner was great. Quite honestly some of the best food I had in Brazil. My roof top pool was quite the scene and a lot of fun. The little extras they provided-chocolate in my room on Christmas Eve were really sweet. Really kind and knowledgeable employees that did everything they could to make you as comfortable as possible.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GoodLori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldelreyfoz, Director of Sales at Del Rey Hotel, responded to this review, 1 February 2012
Dear Mrs,

Thank vou very much for your review! We are very happy that you have enjoyed our service. We always try to provide to our guests a stay as much comfortable as it is possible.
Every Christmas Eve we make something different and it is good to know that you liked.
Our employees are very dedicated to offer a good and friendly service for our guests, we will let them know about your great review.

Once again, thank you very much! Hope to see you soon!

Best Regards,

Amanda Laurino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,466 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Pune, India
Level Contributor
85 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 23 January 2012

The property looks fairly nondescript from outside, but it is a whole different world inside. Quite a large hotel. We got a huge room with 3 beds. Very clean and quiet. Excellent location. The buses run to the Falls, and you can board them across the street from the hotel. Very reasonably priced. Decent breakfast.

Staff was very friendly and spoke excellent English. They have arrangements to do your laundry at fairly low costs (about R$ 8 per kilo). Do not look anywhere else to stay at Foz do Iguacu.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank indiancouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldelreyfoz, Director of Sales at Del Rey Hotel, responded to this review, 25 January 2012
Hi!

Thank you very much for your review! We are so happy that you have enjoyed the hotel! Our goal is to overcome your expectation and we feel glad to read such a good review!

Hope to see you soon!

Best Regards,

Amanda Laurino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 19 January 2012

Reading some of these bad reviews, I wonder if I stayed in the same hotel. I found the staff to be great, all fluent in English at the front desk. When they realised they had booked us into a twin room, they changed us immediately to a matrimonial - we were on honeymoon! The room was immaculate, air con worked well, shower was massive and you could tell it had been renovated recently. Breakfast was very good and there's a discount at the local bbq place if you choose to go there - that was some bbq experience! The rooftop pool and terrace was a bonus, considering the heat when we were there! The laundry service was also very good and they have computers you can use for internet, althought they do charge for this. Overall a great experience and would recommend!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cork1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldelreyfoz, Director of Sales at Del Rey Hotel, responded to this review, 23 January 2012
Hello!

We are so happy that you have enjoyed the hotel! Reviews like yours make us sure that we love hospitality!

Best regards,

Amanda Laurino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guatape, Colombia
Level Contributor
62 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

The room we had was small. A little like hostel but it's clean. There's a safe in the room but need to pay to use per day. The wifi is also the same that you need to pay but it's minimal. Breakfast's sufficient and overall environment is good.

I like best about the hotel is the location. It's in the centre with bakery, supermarket, pharmacy, restaurant and the bus to the falls is right across the street from the hotel. It's safe to walk around.

Don't miss out the Brazilian BBQ around the corner (R20 all you can eat).

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldelreyfoz, Director of Sales at Del Rey Hotel, responded to this review, 6 January 2012
Hello,

Thank you very much for your review! We are happy that you have enjoyed our service and location!

Hope to see you again!

Best Regards,

Amanda Laurino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
131 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed 4 January 2012

I don’t think I’m a very touchy reviewer but for once, I have the feeling having been a bit dumped by TA reviews. This hotel is not bad but certainly not very good or excellent like 75% of the reviews. Next door to the outstanding Iguazu Falls, an highly touristic venue, how is it possible to have so many employees not speaking English ?? Our two rooms were very basic, a bit dark, at the end of long and cold hall. Breakfast was ok, not more. The only good point is the nice sundeck, bar and pool on the top of the building. Not recommanded

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AuldCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldelreyfoz, Director of Sales at Del Rey Hotel, responded to this review, 6 January 2012
Hello!

Thank you very much for your review. Your point of view is very important to improve our service.

Best regards,

Amanda Laurino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, Brazil
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 December 2011

Very good bathroom.... renewed and always very clean. The room is also always very clean.
The children loved the pool, I think the bigger pool could be cleaner. I was there for my birthday and it was a lovely surprise, arriving at my room I found an letter and a delicious cake waiting for me, wishing me a happy birthday. The front desk always have a nice smell and the staff always very nice. I did not use the travel agent of the hotel, but that didn't matter at all. I would really recommend this hotel.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnaCarolina1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldelreyfoz, Director of Sales at Del Rey Hotel, responded to this review, 4 January 2012
Dear Mrs. Ana Carolina,

Thank you very much for your review!

About the swimming pool, we were trying a different system of cleaning and the first days the water may appear different, but now is very clean.
We are very happy that you've liked the birthday cake. For us is a pleasure that you have chosen Del Rey Hotel to say on that special date!

We hope to see you again!

Best Regards,

Amanda Laurino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buenos Aires
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 December 2011

A real 3 five star hotel (not an old furniture or old facilities). Downtown location with a travel agency inside the hotel to book your tours, and such a nice people working on it.
A complete buffet breakfast included on the rate and a buffet dinner also offered as well as room service.
I recommend it

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gabyolecin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldelreyfoz, Director of Sales at Del Rey Hotel, responded to this review, 4 January 2012
Dear Madam,

Thank you very much for your review. Our goal is to always overcome our guest's expectations and your impressions are very important for us!

Hope to see you again!

Best Regards,

Amanda Laurino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Del Rey Hotel

Property: Del Rey Hotel
Address: Rua Taroba 1020, Foz do Iguacu, State of Parana 85851-220, Brazil
Phone Number:
Region: Brazil > State of Parana > Foz do Iguacu > City Center
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Foz do Iguacu
#2 Romantic Hotel in Foz do Iguacu
#3 Business Hotel in Foz do Iguacu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Del Rey Hotel 3*
Number of rooms: 85
Official Description (provided by the hotel):
O Del Rey Hotel e um charmoso hotel situado no centro de Foz do Iguacu, sendo um dos unicos hoteis do Brasil a possuir a certificacao 3* estrelas pelo Ministerio do Turismo. Convidamos a hospedar-se em modernos apartamentos. Sendo todos os apartamentos equipados com ar condicionado quente/frio, camas Queen size, travesseiros antialergicos, secadores de cabelos, tomadas 110/220w, TV LCD, apoio de bagagens e acesso gratuito a internet. Oferecemos toda a estrutura para os hospedes com necessidades especiais. Dispomos de internet banda larga e mesa de trabalho, e para a tranquilidade e conforto dispomos de cofre digital e estacionamento coberto sem custo adicional. Nosso delicioso cafe da manha e servido a partir das 03h00 da manha em estilo colonial com mais de 70 itens. E no jantar dispomos de excelentes opcoes de pratos a la carte. Utilizamos produtos com a mais alta qualidade, preparados e seguindo normas de seguranca, higiene e muito sabor. Cuidados sao tomados com os principais ingredientes do cardapio: Verduras e legumes cultivados com as melhores praticas agricolas existentes, com menor impacto ambiental possivel, resultando em produtos saborosos, saudaveis e seguros. Desfrute tambem de nossa sala de jogos e da piscina no 5.º andar com uma vista belissima para a cidade. Prezando pelo bom atendimento, estamos comprometidos em sempre aprimorar e capacitar nossos colaboradores. Pois, alem do hotel ser aconchegante e estarmos preocupados com o seu bem - estar, nosso atendimento faz toda a diferenca para a sua estadia se tornar ainda mais agradavel. Dispomos tambem de passeios para o Dutty Free e Cassino Iguazu. ... more   less 
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Also Known As:
Del Rey Hotel Foz Do Iguacu, Brazil - Parana

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